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Date/Time: Fri, 19 Apr 2024 23:53:10 +0000



Announcement: Realistic Futures Trading Evaluator Service Now Available

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[2019-02-01 18:19:05]
User379468 - Posts: 508
50,000 and all futures symbols if possible, or at least all full CME group.
[2019-02-01 18:59:37]
Sierra Chart Engineering - Posts: 104368
Since your Sierra Chart account is through a broker, there is some additional work we need to do to get this set up and we are going to be getting to that next week. Follow-up with us again around the middle of next week.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-02-02 07:40:57]
ticinotrader - Posts: 377
One of the benefits is we are going to have a single unified solution which you can use for server-side trade simulation and you can also use for live trading and we provide the data feed at a low price. And web-based trading will also be supported.

Dear Support,

Can you please make sure, that you make an announcement (Sticky topic, What's New section, etc) when this new solution is ready to use? I am constantly scanning the board for information regarding this, but I am never sure if I found the latest info/update.

Thank you.
[2019-02-02 20:45:53]
Sierra Chart Engineering - Posts: 104368
Basically we are pretty much ready to get it out in the coming days. It got delayed because there was a lot of work to process the TT Position data. Unnecessarily complicated.

They do not provide that data over FIX but they have a REST API for it.

There are some final details related to billing. The billing per contract is going to be done through us. But this also means that you no longer pay the order routing technology fees to your broker. It is going to be .10 USD a contract per side. Now if a broker is willing to be billed by us for the per contract fees and for Sierra Chart for your account that is fine as well. That capability exists as well.

At this point, whatever broker you want to use, we will need to get in contact them and work out the details of making sure your account is shared to our TT FIX connection so when Sierra Chart sends orders to it, they will not get rejected. We can get started on that now. Contact us through a Account Support ticket about that:
https://www.sierrachart.com/usercp.php?page=SupportTickets

And maybe we should not say anything now but we do have our application into the CME and we are going to become a direct CME vendor and this will allow us to provide better pricing for the data feed over time. Not right away but over time as we build up the number of users. And the reason for this, is that rather than our current vendor of record getting all of the money and we get nothing, we then get the money and also can use that to continue to invest in the technology and the exchange costs.

And this is why we want to concentrate our user base onto this solution rather than all of the others because we want to be able to get more income so we can provide more exchanges and on top of that you are going to get totally reliable service.

All of the nonsense that exist with other services goes away. We are going to continue to support CQG as well and this will also be a choice as well but this is going to be technically a better solution. There simply overtime will no longer be an incentive for us to continue to support Rithmic or CTS. We are not going to drop support for those, but as we said previously we are going to make it clear to the firm's not to put anyone onto those systems at some point in the future if they want to use Sierra Chart.

What is the point in someone paying .25USD to Rithmic or CTS per trade when we get nothing and we have to put up with all of the issues that make us look bad. It does not make any sense. Users will save money on this solution and have better service, and we have a little more income to continue to invest in it and add more exchanges. Like order routing in Europe to the EUREX through a TT server in Europe.

No longer are you going to have problems connecting. The connection will just work so long as your clearing firm has provided access to the trading account.

Now finally, everything we have said above is expectations and intentions. We want to be proven correct and we will see if we are proven correct. If we are proven correct, then great. If we are proven less than correct, then we will continue to work on improving this unified solution until we are proven fully correct and until it becomes compelling that there is no reason to be using anything else. At this point in time we are not here to be forcing anyone to use the solution or forcing any kind of change. We will work towards making it compelling through operational fact and make it clear it is the best choice. This is our intention. And we will continue to make all of the enhancements to make it the best choice.

Rather than spending time integrating to various services, our development time will be concentrated on one unified solution.

Now the other thing is why are we using TT in the background for order routing? Some firms and some platform providers do not have a good experience with TT. In part due to their patent and legal issues with them. We have never had a bad experience with TT. Whenever we have communicated with TT they are quite knowledgeable and helpful. They technically have exactly what we need at a reasonable price and they have already established relationships with a large number of clearing firms which gives us access to the customers of those firms, and it is that simple.

But that does not mean we cannot do something similar like this with CQG. We will see in time.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-02-02 21:02:04
[2019-02-03 06:00:51]
User106180 - Posts: 88
Do you also intend to create your own solution for what you are using TT for here (order routing, position data etc)?

Apologies if I have understood this incorrectly.
[2019-02-03 06:39:31]
Sierra Chart Engineering - Posts: 104368
Do you mean not use TT for order routing? And instead use another connectivity provider? If so, not at this time.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-02-03 06:50:43]
User622163 - Posts: 17
"And this is why we want to concentrate our user base onto this solution rather than all of the others because we want to be able to get more income so we can provide more exchanges."

Does this suggest that in the future, you guys may be willing to add JPX-osaka (mini-nikkei 225) to the list of available data feeds? You probably remember the thread I created before: SC Datafeed support for JPX

mini-nikkei 225 is the most traded contract in Asia and until SC Datafeed includes JPX, i will have no choice but to remain with other datafeeds like CQG as someone who wishes for a unified datafeed solution.

Also, I assume the previously-mentioned pricing of 0.05usd/side for the new TT solution has been scrapped?
[2019-02-03 07:07:28]
Sierra Chart Engineering - Posts: 104368

Does this suggest that in the future, you guys may be willing to add JPX-osaka (mini-nikkei 225) to the list of available data feeds? You probably remember the thread I created before: SC Datafeed support for JPX
Yes that is the intent.


Also, I assume the previously-mentioned pricing of 0.05usd/side for the new TT solution has been scrapped?
Yes. Quality and exchange connectivity does cost money. So we have to do what we can to cover our costs. And it is possible some other exchanges may carry a higher cost.

Also Top Step Trader users who do not have funded trading accounts will not have to pay more than the nonprofessional exchange fees when using our futures trading evaluator. It is safe for us to say that because this has been confirmed by the exchange.

But this is not the case for others unless they have an arrangement directly with the CME.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-02-03 07:10:15
[2019-02-10 06:24:01]
User106180 - Posts: 88
Do you mean not use TT for order routing? And instead use another connectivity provider? If so, not at this time.

I meant develop your own order routing and other things you are going to use TT for. Becoming a direct CME vendor may allow for this but I don't know how it works.

Thanks.
[2019-02-10 19:00:37]
User379468 - Posts: 508
Since your Sierra Chart account is through a broker, there is some additional work we need to do to get this set up and we are going to be getting to that next week. Follow-up with us again around the middle of next week.

Could you please complete set up of the evaluator for me? I would like to begin using it.
[2019-02-10 22:57:20]
User379468 - Posts: 508
Basically we are pretty much ready to get it out in the coming days. It got delayed because there was a lot of work to process the TT Position data. Unnecessarily complicated. They do not provide that data over FIX but they have a REST API for it.

In past TT implementations there were serious issues (can be read on support board) with broker trade desk position changes being communicated to SC, consistency in position reporting in different places within SC, and with overnight positions.

Can the new integration provide an accurate/reliable/consistent position reporting throughout in all cases?
[2019-02-10 23:20:35]
Sierra Chart Engineering - Posts: 104368
Could you please complete set up of the evaluator for me? I would like to begin using it.
Yes we will get this done for you in the morning.


In past TT implementations there were serious issues (can be read on support board) with broker trade desk position changes being communicated to SC, consistency in position reporting in different places within SC, and with overnight positions.

Can the new integration provide an accurate/reliable/consistent position reporting throughout in all cases?

TT will know the definitive answer to this. We can only state the following. TT has completely removed position reporting from FIX that Sierra Chart was using previously. It is now communicated through a whole new API which we have integrated to and have tested. So we assume, whatever problems previously existed, have been addressed by them.


consistency in position reporting in different places within SC
Not sure what this is about but you certainly are not going to have this at all with this solution or any solution we have. Other than potentially with LMAX and simulated trading, but that is easily solved by adjusting the order fills start date-time within the chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-02-10 23:21:25
[2019-02-10 23:23:59]
Sierra Chart Engineering - Posts: 104368
I meant develop your own order routing and other things you are going to use TT for. Becoming a direct CME vendor may allow for this but I don't know how it works.
No not at this time and there are two major hurdles related to this. First, that would require integration to various exchange APIs for order routing when TT has a normalized interface and with the pricing they are offering us, it is just not economical to bother going direct to the exchanges.

The other main issue is that position reporting and account balance tracking, has to be performed by us. While we have that functionality, it is only being used for simulation purposes and we would not be comfortable offering it for live trading until later in this year. Furthermore the clearing firms would have to be comfortable using what we offer, and they certainly are not going to automatically do that. They already have certain systems they work with and are used to, and rely on and we would assume they are unlikely to adopt anything new.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-02-11 00:07:43]
User379468 - Posts: 508
"consistency in position reporting in different places within SC"
Not sure what this is about

FYI, referring to discrepancies between broker trade desk initiated and reported positions vs SC reported positions, and also between Trade Stats for Charts Positions and Trade Orders Positions window reported positions, past threads:

Sometimes life has long complex problems (AMP/TTNet)
Clear selected position data not working

Hopefully all prior issues will be resolved with position reporting and overnight, but it will be great to know definitively.
[2019-02-11 19:47:34]
User379468 - Posts: 508
Yes we will get this done for you in the morning.

Let me know once ready today, and how to use, thanks!
[2019-02-12 00:52:37]
Sierra Chart Engineering - Posts: 104368
Okay there certainly can be an inconsistency when you compare the Position Quantity in a chart or Trading DOM to the Trade Stats for Charts tab and that currently does exist. With this new solution using TT for order routing in the background, this issue will be solved and will only be solved with this solution. Not for other supported services.

This is explained in more detail here:
Trade Activity Log: Trade Statistics for Charts (Chart Stats) Tab

Hopefully all prior issues will be resolved with position reporting and overnight, but it will be great to know definitively.
Only TT could answer this question. Even if we ask TT about it, we do not know how to properly ask this because we do not know the specific details surrounding the problem.

Let me know once ready today, and how to use, thanks!
We are still actively working on this. We expect it will be done by the end of the day.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-02-12 00:54:18
[2019-02-13 00:33:23]
Sierra Chart Engineering - Posts: 104368
Hopefully all prior issues will be resolved with position reporting and overnight, but it will be great to know definitively.
We have asked this question to TT based on our understanding of the problem and they indicate that there would not be a problem with Position reporting.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-02-13 00:33:45

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