Support Board
Support Board
Search Board
Control Panel
View My Posts / Threads
Direct MessagesDate/Time: Sun, 28 Apr 2024 12:45:29 +0000
[User Discussion] - Intermittent Blank Chart Window
View Count: 796
| [2018-08-20 16:56:51] |
| User662435 - Posts: 8 |
|
One or more chart windows go blank, usually a while after opening SC, but sometimes the Chartbook will open with blank windows. The only option allowed is to remove the blank windows. Multiple Study/Price Overlay, Study Subgraphs Add, and Study Subgraphs Multiply are being used in this Chartbook. Thinkorswim platform is also open. After countless hours of working with SC and other charting platforms, I can honestly say: SC offers the most versatile and comprehensive chart software available. Thank you. |
| [2018-08-20 18:28:04] |
| |
|
How many charts overall are within the Chartbook?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-08-20 18:31:27] |
| User662435 - Posts: 8 |
|
35
|
| [2018-08-20 19:37:39] |
| |
|
Very unusual to encounter a condition like this after a chart is open for a while. What can happen is initially the creation of a window could fail and that would be due to limitations in the Microsoft operating system. Not with Sierra Chart. Not really sure what would be causing this. This is not something that we ever hear about. The only thing that we hear about sometimes is the failure to create a window due to the operating system. Are there any new error messages in the Window >> Message Log at the time? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-08-20 19:38:20
|
| [2018-08-20 20:18:17] |
| User662435 - Posts: 8 |
|
Are there any new error messages in the Window >> Message Log at the time? Yes: ESU8 [CBV] 2000 Volume #4 | Study Subgraphs Multiply | Encountered an out of memory condition when calling study function. | 2018-08-20 15:53:22 * |
| [2018-08-20 20:40:16] |
| |
|
Okay this explains this. Refer to: Working With Charts: Out of Memory Condition Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: