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Direct MessagesDate/Time: Fri, 03 May 2024 07:08:43 +0000
some CFD products not updating data
View Count: 552
| [2018-08-13 09:51:56] |
| User824948 - Posts: 2 |
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My US30, SPX500 and JPN225 are not updating data.US30 and JPN225 only loads up to 6th July 2018. SPX500 only loads to 1st Feb 2018.
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| [2018-08-13 10:13:45] |
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Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings If you still need more help, then follow the instructions below: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-08-13 10:13:59
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