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Date/Time: Thu, 25 Apr 2024 00:01:37 +0000



Crude Oil 30-Minute Chart Skips from 2017 to 2014 Missing Years

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[2018-08-08 17:28:43]
User827078 - Posts: 1
I can't load the full crude oil chart. Can you check your systems to make sure the full crude oil chart loads. Thank you.
[2018-08-08 17:37:52]
Sierra Chart Engineering - Posts: 104368
Follow the instructions here to re-download the data for the Continuous Futures Contract chart:
Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data

Also if you update to the current version, an issue like this automatically resolves itself upon selecting Chart >> Reload and Recalculate at least in most cases. Here are the instructions to update:
Software Download: Fast Update
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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