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Date/Time: Fri, 22 Mar 2019 17:36:03 +0000



contrat future vstoxx v2tx/ interactivbrokers

Support Request:
[2018-06-29 09:03:11]
User751137 - Posts: 2
hello can you add future (interactivbrokers) contract vstoxx (v2tx) eurex thank you.
imagevstoxx.PNG / V - Attached On 2018-06-29 09:01:05 UTC - Size: 90.38 KB - 55 views
[2018-06-30 09:00:48]
Sierra Chart Engineering - Posts: 70084
This has now been added.

Follow the instructions here to update the Symbol Settings:
https://www.sierrachart.com/index.php?page=doc/GlobalSymbolSettings.php#UpdateSettings
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2018-06-30 09:02:24
[2018-06-30 22:32:52]
ticinotrader - Posts: 124
Dear Support,

Can you also please add support to the Interactive Brokers symbol of the Eurex Euro Stoxx Banks Index futures?
Its IB symbol code is SX7E (the equivalent of the FAU18 of the Barchart symbol).

Thank you.
[2018-07-09 19:53:25]
Sierra Chart Engineering - Posts: 70084
Yes. We will make sure this is done.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2018-07-11 07:47:39]
User751137 - Posts: 2
hello why monthly deadlines are not visible on future v2tx?
thank you very good day
imageCapture v2tx.PNG / V - Attached On 2018-07-11 07:47:11 UTC - Size: 92.33 KB - 36 views
[2018-07-11 22:27:30]
Sierra Chart Engineering - Posts: 70084
We will list all months for this contract now.

Follow the instructions here to update the Symbol Settings:
https://www.sierrachart.com/index.php?page=doc/GlobalSymbolSettings.php#UpdateSettings
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2019-01-11 14:13:54]
ticinotrader - Posts: 124
Dear Support,

Can you please check the V2TX Interactive Brokers symbol when using the Sierrachart Datafeed?

I'm using the 'Allow support for SC datafeed' and subscribed to EUREX Realtime, but when trying to open any chart or DOM for the given symbol (V2TX), I receive the IB error message: not subscribed to DTB, and no chart is displayed (Download Failed). I am not subscribed to any data at IB but using your realtime feed.

When I am connected directly to the SC datafeed, all the charts and DOMs come up and update correctly for this product (for example DVG19)

Thank you.
[2019-01-11 22:42:56]
Sierra Chart Engineering - Posts: 70084
Follow the instructions here to update the Symbol Settings:
https://www.sierrachart.com/index.php?page=doc/GlobalSymbolSettings.php#UpdateSettings
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.

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