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Date/Time: Fri, 19 Apr 2024 00:54:51 +0000



Post From: contrat future vstoxx v2tx/ interactivbrokers

[2019-01-11 14:13:54]
ticinotrader - Posts: 377
Dear Support,

Can you please check the V2TX Interactive Brokers symbol when using the Sierrachart Datafeed?

I'm using the 'Allow support for SC datafeed' and subscribed to EUREX Realtime, but when trying to open any chart or DOM for the given symbol (V2TX), I receive the IB error message: not subscribed to DTB, and no chart is displayed (Download Failed). I am not subscribed to any data at IB but using your realtime feed.

When I am connected directly to the SC datafeed, all the charts and DOMs come up and update correctly for this product (for example DVG19)

Thank you.