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Date/Time: Sat, 20 Apr 2024 02:11:43 +0000



Sierra Encountered an out-of-memory condition when loading the data chart

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[2018-06-26 23:41:50]
User718467 - Posts: 1
When trying to load the MJNK (Mini-Nikkei from OSE) symbol in a continuous contract with point and figure configuration of 10-1 I receive the following error: "Encountered an out-of-memory condition when loading the data chart". I'm using 150 days of data. All other contracts work and the same contract in all other types of charts also work. This error was received on the previous version. After upgrading, the error I receive is:

F.US.MJNKU18 [CV] Renko 2t #2 | Download is complete for all contract months in chart. Proceeding with data load. | 2018-06-26 19:35:07
F.US.MJNKU18 [CV] Renko 2t #2 | Reloading chart. | 2018-06-26 19:35:07
F.US.MJNKU18 [CV] Renko 2t #2 | Reloading chart. | 2018-06-26 19:35:08
F.US.MJNKU18 [CV] Renko 2t #2 | File F.US.MJNKU18.dly has a price inaccuracy at Date: 2018-06-07. Price: 22810 is significantly off compared to same contract ending price of 0 | 2018-06-26 19:35:08
F.US.MJNKU18 [CV] Renko 2t #2 | Currently no data in file to display. Will start historical data download and real-time updates. File: D:\SierraChart\Data\F.US.MJNKU18.scid | 2018-06-26 19:35:51
F.US.MJNKU18 [CV] Renko 2t #2 | Reloading chart. | 2018-06-26 19:37:30
F.US.MJNKU18 [CV] Renko 2t #2 | File F.US.MJNKU18.dly has a price inaccuracy at Date: 2018-06-07. Price: 22810 is significantly off compared to same contract ending price of 0 | 2018-06-26 19:37:30
F.US.MJNKU18 [CV] Renko 2t #2 | Currently no data in file to display. Will start historical data download and real-time updates. File: D:\SierraChart\Data\F.US.MJNKU18.scid | 2018-06-26 19:38:02
[2018-06-27 15:43:05]
Sierra Chart Engineering - Posts: 104368
For the out of memory error, refer to:
Working With Charts: Out of Memory Condition

For the price inaccuracy error, re-download the data for the last two contract months following these instructions here:
Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data

But it is possible that may not really help.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-06-27 15:43:33

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