Support Board
Date/Time: Sun, 05 May 2024 12:00:41 +0000
$VIX still has message symbol not recognized
View Count: 794
[2018-06-07 02:34:02] |
Acro - Posts: 436 |
Hi, I am subscribing to the CBOE live symbols including $VIX. However, I still always get the message that the symbol is not recognized when I pull up a chart of $VIX or other vix type symbols such as $GVX or $OVX. See attached screenshot for an example. Whilst the symbol does eventually load and update live I wonder if something is wrong ?? |
20180606_VIX.png / V - Attached On 2018-06-07 02:33:12 UTC - Size: 10.16 KB - 175 views |
[2018-06-07 03:35:56] |
Sierra Chart Engineering - Posts: 104368 |
Restart Sierra Chart and perform a Forced Login: Sierra Chart - Software Login Instructions: Forced Login Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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