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Date/Time: Sun, 05 May 2024 12:00:41 +0000



$VIX still has message symbol not recognized

View Count: 794

[2018-06-07 02:34:02]
Acro - Posts: 436
Hi,
I am subscribing to the CBOE live symbols including $VIX.

However, I still always get the message that the symbol is not recognized when I pull up a chart of $VIX or other vix type symbols such as $GVX or $OVX.

See attached screenshot for an example.

Whilst the symbol does eventually load and update live I wonder if something is wrong ??
image20180606_VIX.png / V - Attached On 2018-06-07 02:33:12 UTC - Size: 10.16 KB - 175 views
[2018-06-07 03:35:56]
Sierra Chart Engineering - Posts: 104368
Restart Sierra Chart and perform a Forced Login:
Sierra Chart - Software Login Instructions: Forced Login
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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