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Date/Time: Wed, 19 Feb 2020 20:58:50 +0000



Using Sierra Charts on multiple computers

[2018-05-22 23:00:04]
brenanstewart - Posts: 28 | Ending Date: 2020-03-04
I am using Interactive Brokers as my source for data. They will only let me have one Trader Workstation open at a time. I want to have sierra charts working on both of my computers. How can I see the same feed on both computers?
[2018-05-23 01:40:34]
Sierra Chart Engineering - Posts: 81266 | Ending Date: 2020-06-09
We see you are using the Sierra Chart Exchange Data Feed.

So what you will want to do is install Sierra Chart on each of your computers and then follow the procedure here for using the Sierra Chart Exchange Data Feed and verify you have a trading account once each month:
https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#ConnectingOnlyOnceAMonthToTradingAccount



If you also want to use the data feed on two copies of Sierra Chart at the same time you will need to activate a second real-time connection here:
https://www.sierrachart.com/UserControlPanel.php?page=ExchangeDataFeedFeatures
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2018-05-23 13:47:30]
brenanstewart - Posts: 28 | Ending Date: 2020-03-04
Do I have to pay an additional monthly fee in order to use Sierra Chart with real time data from both of my computers?
[2018-05-23 17:08:23]
Sierra Chart Engineering - Posts: 81266 | Ending Date: 2020-06-09
Yes, you will need to activate an additional Real-Time Data Connection here:

https://www.sierrachart.com/UserControlPanel.php?page=ExchangeDataFeedFeatures#DataConnections

Since you are using the Sierra Chart Exchange Data Feed.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2018-05-23 17:08:37
[2019-04-22 21:03:19]
User401511 - Posts: 20 | Ending Date: 2020-04-26
Hi,

Can I use One SC data feed on two different computers if they ARE NOT being used at the same time? Use one computer when at the office and switch to laptop when mobile.

Thanks.
[2019-04-22 21:57:42]
Sierra Chart Engineering - Posts: 81266 | Ending Date: 2020-06-09
Yes.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2020-01-16 21:24:16]
User353062 - Posts: 4 | Ending Date: 2020-03-19
I have installed SC for my work and home PC. When I made a trade on my home PC, it does not show the live results in trade activity at my work PC? It does not sync trade activity between home and work PC. Is there a way to solve this?
[2020-01-16 21:54:17]
Sierra Chart Engineering - Posts: 81266 | Ending Date: 2020-06-09
The solution to this is to use this service which maintains long-term historical order fill history on the server and is provided to all installations of Sierra Chart set to use the Sierra Chart order routing service:
https://www.sierrachart.com/index.php?page=doc/SierraChartOrderRoutingServiceWithData.php

Also update Sierra Chart to the current version:
https://www.sierrachart.com/index.php?page=doc/SoftwareDownload.php#FastUpdate
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.

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