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Date/Time: Sun, 05 May 2024 01:23:31 +0000



Problems Installing Sierra Software

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[2018-05-19 13:37:28]
User307403 - Posts: 1
I have a laptop with Windows 10. I have tried to install the Sierra Software but it won't install. I have disabled my ESET Security but it makes no difference.

The message I get is :-

Sierra Chart Installer

Maximum number of retries encountered. Refer to log. Download cancelled. Press "Install" to retry. OK

I have pressed "Install" several times with no luck. Any ideas what I can do? N.B. I am a blonde pensioner and whilst I know my way around a computer I am not really a techie.

Thanks to you all.
[2018-05-19 16:25:47]
Sierra Chart Engineering - Posts: 104368
We apologize for the issue. This has been resolved. Try installing Sierra Chart again using the same method you did previously.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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