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Date/Time: Thu, 25 Apr 2024 16:58:49 +0000



historical data feed - problem

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[2018-04-02 17:32:42]
raja - Posts: 20
i was getting delayed data for all markets (not real time)
including currencies, futures, stocks, etf

now it is not happening

chart is showing data as of 19th march 2018

what am i paying monthly for ?

please guide
[2018-04-02 17:44:50]
Sierra Chart Engineering - Posts: 104368
It sounds as though you may be using expired futures contract symbols, at least in the case of the futures contract symbols. Refer to this page:
Futures Chart Not Updating or Not Updating Frequently

Otherwise, tell us one of the symbols that is not updating and provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-04-02 17:45:41

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