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Date/Time: Sun, 05 May 2024 14:52:40 +0000



Post From: historical data feed - problem

[2018-04-02 17:44:50]
Sierra Chart Engineering - Posts: 104368
It sounds as though you may be using expired futures contract symbols, at least in the case of the futures contract symbols. Refer to this page:
Futures Chart Not Updating or Not Updating Frequently

Otherwise, tell us one of the symbols that is not updating and provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-04-02 17:45:41