Login Page - Create Account

Support Board


Date/Time: Fri, 26 Apr 2024 19:53:16 +0000



ten second chart freeze

View Count: 504

[2018-03-28 14:36:48]
User14953 - Posts: 185
Throughout the day, Sierra Chart display window freezes for about ten seconds while an hourglass replaces the cursor. Notepad and other concurrent open windows work while this happens. Ten seconds and a hundred heartbeats later, the Sierra Chart crosshair cursor replaces the hourglass and it's off to the races once again. What can I do to minimize this? Thanks
[2018-03-28 16:27:22]
Sierra Chart Engineering - Posts: 104368
It sounds like it might be what is explained here:
High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.3 - Charts Reloading Often
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account