Login Page - Create Account

Support Board


Date/Time: Thu, 25 Apr 2024 09:42:37 +0000



urgent - how to force delete open orders after connection lost

View Count: 796

[2018-03-27 14:40:06]
User968625 - Posts: 256
I have lost connection and closed all my positions from IB mobil. after restarting sierra chart, I can see all the bracket orders open. I tried to cancel all but nothing is working. how can I just delete every outstanding order so I can restart trading
[2018-03-27 18:02:23]
Sierra Chart Engineering - Posts: 104368
Do this through Trader Workstation.

Also refer to:
http://www.sierrachart.com/index.php?page=doc/InteractiveBrokers.php#TradingRelatedIssues
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-03-28 14:19:52]
User968625 - Posts: 256
I was able to close all positions for no loss but that was scary. I love SC and I will need to find the right solution fort that. something that works all the time
[2018-03-28 18:35:37]
Sierra Chart Engineering - Posts: 104368
When you are using Interactive Brokers, there are no guarantees, that there is going to be reliable integration between Sierra Chart and Trader Workstation. Interactive Brokers ensures there is not reliability.

In general if you see Non-simulated orders working in Sierra Chart and they are not in Trader Workstation, then they are not active orders. And what you can then do is select this command to clear them:
Trade Menu: Refresh Trade Data From Service (Trade menu)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-03-28 18:37:32
[2018-03-28 21:23:39]
User968625 - Posts: 256
Which top broker(s) where things go really smoothly. Even if disconnected my Braket orders are in. I am in Canada so need to check if they work here
[2018-03-29 09:45:33]
Sierra Chart Engineering - Posts: 104368
Are you just trading futures?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-04-03 17:08:39]
User968625 - Posts: 256
I thought I answered,yes mainly futures. forex is something I am going for soon, I hope.. what would you suggest? I am in Canada, Ontario so need to make sure they accept clients here.

I have an account with AMP and maybe open one with optimusfutures, all trades are managed on the server side, meaning if I get disconnected I am still ok with my brackets. is it a better integration.
[2018-04-05 03:44:30]
Sierra Chart Engineering - Posts: 104368
Probably it is best just to stay with Interactive Brokers.

Technically CQG, supported by AMP, is going to be better than Interactive Brokers but be aware of this in regards to server-side brackets:
https://www.sierrachart.com/index.php?page=doc/CQGTrading.php#MarginRequirementsAndBracketOrders

Another choice for futures and also supported through AMP is the CTS low-cost connection model:
https://www.sierrachart.com/index.php?page=doc/CTS_T4.php#SetupInstructionsForAdvancedLowCostConnectionModel
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-04-05 03:44:47

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account