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Date/Time: Sun, 29 May 2022 01:34:24 +0000



Is coffee (KC) supported for historical intraday download?

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[2013-09-20 01:32:47]
chisel - Posts: 23
I have package 3 and I have been able to get historical intraday data for other symbols. Here's what I do: file/find symbol/long-term historical chart symbols/KC#/open intraday chart. SC acts like it's downloading but nothing appears in chart. I have also tried file/find symbol/futures/KCZ3/open intraday chart and that does the same thing - blank chart. Thanks for any help.

Software version: 992 | 2013-09-19 20:31:33
Current Service Package: 3 | 2013-09-19 20:31:33
Usage end date: 2014-04-11 | 2013-09-19 20:31:33
Sierra Chart Historical Data Service is included. | 2013-09-19 20:31:33
Active service: SC Historical Intraday Futures Data | 2013-09-19 20:31:33
Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2013-09-19 20:31:33
2013-09-19 20:31:33 Local computer clock time | 2013-09-19 20:31:33
2013-09-20 01:31:33 GMT time | 2013-09-19 20:31:33
2013-09-19 20:31:33 Time zone adjusted time | 2013-09-19 20:31:33
Time difference to server time: 0 seconds. | 2013-09-19 20:31:33
Program path: C:\SierraChart-INTRADAYHISTORICALSERVICE\ | 2013-09-19 20:31:33
Data Files path: C:\SierraChart-INTRADAYHISTORICALSERVICE\Data\ | 2013-09-19 20:31:33
OS Version Number: 6.1 | 2013-09-19 20:31:33


Service client connected. | 2013-09-19 20:31:42
Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart-INTRADAYHISTORICALSERVICE\Data\KCZ3.scid | 2013-09-19 20:31:54
Starting updates for: KCZ3 | 2013-09-19 20:31:55
This service does not provide real-time data. | 2013-09-19 20:31:55
HD Request # 1 - Downloading Intraday chart data for KCZ3 to the file KCZ3.scid. Service: scsrv | 2013-09-19 20:31:55
HD Request # 1 - Using server: ds5.sierracharts.com port 10049 | 2013-09-19 20:31:55
The network socket is connected. | 2013-09-19 20:31:55
HD Request # 1 - Requesting up to 4000 days of Intraday data. | 2013-09-19 20:31:55
HD Request # 1 - Decompressing data. | 2013-09-19 20:31:55
Socket closed. No error. | 2013-09-19 20:31:55
HD Request # 1 - Received 0 records and wrote 0 records for KCZ3 | 2013-09-19 20:31:55
HD Request # 1 - Intraday download COMPLETE for KCZ3 | 2013-09-19 20:31:55
Real-time intraday chart data file updates started for KCZ3 | 2013-09-19 20:31:55

[2013-09-20 01:40:37]
Sierra Chart Engineering - Posts: 102918
For ICE you need to use the service named "SC Historical Data":
http://www.sierrachart.com/index.php?l=doc/SierraChartHistoricalData.html

In the first quarter of next year we should have an option available for probably about 20 USD a month which will give you 10 to 30 minute delayed CME and ICE historical Intraday tick by tick data.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2013-09-20 13:13:39]
chisel - Posts: 23
Thanks, that worked for what I needed.

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