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Direct MessagesDate/Time: Thu, 25 Apr 2024 01:14:55 +0000
Sierra Chart is not downloading data anymore since yesterday 11:15 AM.
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| [2018-01-03 09:06:58] |
| User134797 - Posts: 52 |
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Good morning, Since yesterday at 11:15 AM Sierra Chart stop downloading data from many stocks (example: LHA,IFX,PHA3,AIR,ACA,UG and many more). What is strange is that Sierra Chart is still downloading data from Index correct/accurate (example: CAC,DAX,ESP35,EUSTX50). I never have this problem with Sierra Chart before, I use Sierra Chart for 2 years now. On 23 January 2018 I have to renew my Sierra Chart license. The data form my broker are downloading correct/accurate and there are now problems there. Can anybody explain whats the problem is, I use Sierra Chart version 1674. Regads, Iwan |
| [2018-01-03 09:28:40] |
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Did you want to get the data from Interactive Brokers and is Sierra Chart set to use Interactive Brokers? We see Sierra Chart is not set to use Interactive Brokers and those symbols are not even complete symbols either. Make sure you are using the proper symbols: Interactive Brokers Symbols: Stock Format Use this format: [stock symbol]-STK-[exchange]-[currency code] Here are the Interactive Brokers set up instructions: Interactive Brokers Trading Service: Setup Instructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-01-03 09:29:05
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