Support Board

Date/Time: Thu, 25 Apr 2024 13:55:28 +0000

Post From: Sierra Chart is not downloading data anymore since yesterday 11:15 AM.

[2018-01-03 09:28:40] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Did you want to get the data from Interactive Brokers and is Sierra Chart set to use Interactive Brokers? We see Sierra Chart is not set to use Interactive Brokers and those symbols are not even complete symbols either. Make sure you are using the proper symbols: Interactive Brokers Symbols: Stock Format Use this format: [stock symbol]-STK-[exchange]-[currency code] Here are the Interactive Brokers set up instructions: Interactive Brokers Trading Service: Setup Instructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-01-03 09:29:05