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Date/Time: Mon, 15 Oct 2018 18:32:09 +0000



Post From: Sierra Chart is not downloading data anymore since yesterday 11:15 AM.

[2018-01-03 09:28:40]
Sierra Chart Engineering - Posts: 64805
Did you want to get the data from Interactive Brokers and is Sierra Chart set to use Interactive Brokers?

We see Sierra Chart is not set to use Interactive Brokers and those symbols are not even complete symbols either. Make sure you are using the proper symbols:

https://www.sierrachart.com/index.php?page=doc/IBSymbols.html#StockFormat

Use this format:
[stock symbol]-STK-[exchange]-[currency code]

Here are the Interactive Brokers set up instructions:

https://www.sierrachart.com/index.php?page=doc/InteractiveBrokers.php#SetupInstructions
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2018-01-03 09:29:05