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Date/Time: Sat, 20 Oct 2018 03:29:38 +0000



Hand tool

Support Request:
[2017-12-27 18:39:20]
User330463 - Posts: 77
Was it your intention to change HAND tool button's behaviour? Now it toggles on/off. It's pretty confusing as I have a keyboard shortcut for it (spacebar) and when I want to move the chart sometimes after hitting spacebar Im SWITCHING OFF the hand tool and have to click spacebar again to switch it on.

The same behaviour is when I click hand button on toolbar - it toggles hand tool on/off. All other tools can be only switched on which looks like proper behaviour.

Could you change it to how it was several builds ago? Thanks
[2017-12-27 18:58:12]
Sierra Chart Engineering - Posts: 65025
Yes it was changed but it is not clear why there is a problem. If it is on, simply do not try to activate it again.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2017-12-27 20:34:34]
User330463 - Posts: 77
Well all of us traders have their habits. When I want to move the chart (and I move them a lot) I just hit spacebar and move the chart. I don't bother if the tool is already on or not. And it's very frustrating when it was on and I just switched it off and mouse didn't move the chart.

The same idea (using spacebar shortcut to grab and move the chart/canvas) is used in a lot of other programs - Corel Draw, Adobe Photoshop, etc. And in all of them this tool works as kind of monostable relay. Grab and move.

I would be very grateful if you could change it back, also because of the fact this new behaviour is different than all other tools in Sierra. Thanks in advance!
Date Time Of Last Edit: 2017-12-27 20:34:56
[2017-12-28 19:01:19]
Sierra Chart Engineering - Posts: 65025
OK we see.


Update to prerelease 1677.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.

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