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Date/Time: Fri, 20 Jul 2018 18:15:26 +0000



Loading and saving chartbooks takes longer on SC prereleases after SC 1669

Support Request:
[2017-12-21 18:15:12]
TechTrader - Posts: 97
Saving (Ctrl S and Ctrl A) chartbooks with Spreadsheet System for Trading studies takes 3-4 times as long on the prereleases after SC 1669
When starting or exiting SC, on prereleases after SC 1669 the loading and saving process on several chartbooks can be quite extended.
Also when connecting to Transact (in my case) it takes quite a long time for the connect dialog box to appear and longer to connect.
Sometimes I have to Disconnect and then Reconnect on the toolbar to achieve a successful connection.
The above does not occur with SC 1669.
[2017-12-21 18:23:37]
Sierra Chart Engineering - Posts: 61932
Most likely this has to do with Spreadsheets and not the Chartbooks themselves.

Your Spreadsheets must contain a lot of data. You can tell if it is with spreadsheets by just going to the spreadsheet and selecting File >> Save. Try reducing the data in them:
http://www.sierrachart.com/index.php?page=doc/UsingTheSpreadsheetStudy.php#ClearingOldStudyAndOtherDataFromSpreadsheets

Refer to the What is New page for the recent work on Spreadsheets:
http://www.sierrachart.com/index.php?page=doc/Whats_New.php


Also when connecting to Transact (in my case) it takes quite a long time for the connect dialog box to appear and longer to connect.
Contact TransAct about this. We cannot help with that.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2017-12-21 18:34:00
[2017-12-21 18:33:38]
Sierra Chart Engineering - Posts: 61932
We will do some testing with the new streaming format for Spreadsheets and see if there any performance issues. We really would not expect much difference compared to how spreadsheets are saved/loaded before.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2017-12-28 10:17:50]
Sierra Chart Engineering - Posts: 61932
The spreadsheet saving and loading performance issue is resolved in the latest "Prerelease".

Update following these instructions:
https://www.sierrachart.com/index.php?page=doc/SoftwareDownload.php#FastUpdate
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.

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