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Date/Time: Wed, 24 Apr 2024 01:07:04 +0000



Partially data missing

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[2017-12-17 20:53:53]
Frank Ace - Posts: 12
I do have data missing every time when Rollover happens.
Here is the CQG data feed I have for last several days with 1000 Volume Chat
http://www.sierrachart.com/image.php?Image=1513543475148.png


Here is TD with Sierra data feed on 1000 volume chart
http://www.sierrachart.com/image.php?Image=1513543838293.png


Both chart same setting with same scale, the difference shows that data is missing somehow, Can you help me to fix this problem?
[2017-12-17 22:03:47]
Sierra Chart Engineering - Posts: 104368
First refer to the information here to understand what contract month you are looking at, at each point in the chart:
Continuous Futures Contract Charts: Displaying Rollover Transition Times and Contract Months

And then follow the instructions here:
Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-12-17 22:04:01

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