Login Page - Create Account

Support Board

Date/Time: Thu, 18 Oct 2018 21:31:29 +0000

Partially data missing

Support Request:
[2017-12-17 20:53:53]
Frank Ace - Posts: 8
I do have data missing every time when Rollover happens.
Here is the CQG data feed I have for last several days with 1000 Volume Chat

Here is TD with Sierra data feed on 1000 volume chart

Both chart same setting with same scale, the difference shows that data is missing somehow, Can you help me to fix this problem?
[2017-12-17 22:03:47]
Sierra Chart Engineering - Posts: 64960
First refer to the information here to understand what contract month you are looking at, at each point in the chart:

And then follow the instructions here:
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2017-12-17 22:04:01

To post a message in this thread, you need to login with your Sierra Chart account:


Login Page - Create Account