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Date/Time: Sun, 22 Jul 2018 14:45:55 +0000



Interactive Brokers open orders

Support Request:
[2017-12-14 20:38:38]
User995992 - Posts: 4
Hi,
I'm currently using SC with IB and don't see my open orders and positions on charts and trade log.
is that a limitation?

Thanks
[2017-12-15 19:34:27]
Sierra Chart Engineering - Posts: 61948
Make sure Sierra Chart is connected to Interactive Brokers. Follow the instructions here:
https://www.sierrachart.com/index.php?page=doc/InteractiveBrokers.php#SetupInstructions

And were these orders entered from Sierra Chart?


In regards to the Trade Position data, refer to:
https://www.sierrachart.com/index.php?page=doc/InteractiveBrokers.php#TradePositionLineQuantityDisappearingDisplayingZero
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2017-12-19 14:48:07]
User995992 - Posts: 4
No, the orders were entered from IB client...
[2017-12-19 19:30:43]
Sierra Chart Engineering - Posts: 61948
Accessing All Trade Orders from TWS: If you want to have access to all trade orders entered from TWS as well as orders entered from Sierra Chart, then you will need to set the Global Settings >> Data/Trade Service Settings >> Service Setting >> Instance Client ID setting to 0.


After changing that setting, reconnect:
https://www.sierrachart.com/index.php?page=doc/FileMenu.html#ProcedureToReconnect
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.

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