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Support Board


Date/Time: Tue, 23 Oct 2018 19:34:23 +0000



CME Market Depth

Support Request:
[2017-12-01 09:10:24]
User316855 - Posts: 7
Hi,

I have full CME data (pro/non account Market Depth included $94.5) but am still only seeing best bid/offer. I've read through the Setup Pages & had no issues with Eurex data with market depth enabled.
Can you please advise what to do next?

Thanks


Message Log:
Software version: 1609 | 2017-12-01 09:04:28
Usage end date: 2018-01-01 | 2017-12-01 09:04:28
Enabled for: Advanced Features. | 2017-12-01 09:04:28
Enabled for: Advanced Features 2. | 2017-12-01 09:04:28
Enabled for: Sierra Chart Historical Data Service. | 2017-12-01 09:04:28
Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2017-12-01 09:04:28
Enabled for: INDEXES_DATA_BARCHART | 2017-12-01 09:04:28
Enabled for: CME, For professionals and users without a trading account | 2017-12-01 09:04:28
Received 1 data feed usernames. | 2017-12-01 09:04:28
Allow Support for Sierra Chart Data Feeds is enabled. | 2017-12-01 09:04:28
Current selected Data/Trading service: SC Data - All Services | 2017-12-01 09:04:28
Chart Update Interval: 10 | 2017-12-01 09:04:28
Time Zone: +00:00:00 (GMT+00BST+01,M3.5.0/01:00,M10.5.0/02:00) | 2017-12-01 09:04:28
2017-12-01 09:04:28 Local computer time | 2017-12-01 09:04:28
2017-12-01 09:04:28 Local computer time in UTC | 2017-12-01 09:04:28
2017-12-01 09:04:28 Local computer time in SC Time Zone | 2017-12-01 09:04:28
2017-12-01 08:35:10 Server time in UTC | 2017-12-01 09:04:28
Local computer UTC time and Server UTC time difference: 1 seconds. | 2017-12-01 09:04:28
Program path: C:\SierraChart\ | 2017-12-01 09:04:28
Data Files path: C:\SierraChart\Data\ | 2017-12-01 09:04:28
OS Version Number: 6.1 | 2017-12-01 09:04:28
Locale Setting: C | 2017-12-01 09:04:28
[2017-12-01 14:11:46]
Sierra Chart Engineering - Posts: 65140
Tell us what symbol you are not seeing the full market depth for.

Go to a chart for that symbol and then select File >> Open Market Depth Window. Do see the full market depth there or just one line?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2017-12-01 14:16:06
[2017-12-01 14:19:19]
User316855 - Posts: 7
All symbols from CME.

There is just one line best bid & best offer.
[2017-12-01 14:34:15]
Sierra Chart Engineering - Posts: 65140
We really can see no reason why you should not be receiving the market depth. We need to see the entire Message Log.

Follow the instructions here to clear the Message Log:
https://www.sierrachart.com/index.php?page=doc/MessageLog.html#Clearing

Reconnect to the data feed:
https://www.sierrachart.com/index.php?page=doc/FileMenu.html#ProcedureToReconnect

After about 10 seconds, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2017-12-01 14:43:20]
User316855 - Posts: 7
Software version: 1656 | 2017-12-01 14:40:13
Usage end date: 2018-01-01 | 2017-12-01 14:40:13
Enabled for: Advanced Features. | 2017-12-01 14:40:13
Enabled for: Advanced Features 2. | 2017-12-01 14:40:13
Enabled for: Sierra Chart Historical Data Service. | 2017-12-01 14:40:13
Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2017-12-01 14:40:13
Enabled for: INDEXES_DATA_BARCHART | 2017-12-01 14:40:13
Enabled for: CME, For professionals and users without a trading account | 2017-12-01 14:40:13
Received 1 data feed usernames. | 2017-12-01 14:40:13
Allow Support for Sierra Chart Data Feeds is enabled. | 2017-12-01 14:40:13
Current selected Data/Trading service: SC Data - All Services | 2017-12-01 14:40:13
Chart Update Interval: 10 | 2017-12-01 14:40:13
Time Zone: +00:00:00 (GMT+00BST+01,M3.5.0/01:00,M10.5.0/02:00) | 2017-12-01 14:40:13
2017-12-01 14:40:13 Local computer time | 2017-12-01 14:40:13
2017-12-01 14:40:13 Local computer time in UTC | 2017-12-01 14:40:13
2017-12-01 14:40:13 Local computer time in SC Time Zone | 2017-12-01 14:40:13
2017-12-01 09:38:48 Server time in UTC | 2017-12-01 14:40:13
Local computer UTC time and Server UTC time difference: 1 seconds. | 2017-12-01 14:40:13
Program path: C:\SierraChart\ | 2017-12-01 14:40:13
Data Files path: C:\SierraChart\Data\ | 2017-12-01 14:40:13
OS Version Number: 6.1 | 2017-12-01 14:40:13
Locale Setting: C | 2017-12-01 14:40:13


SC Data - All Services | Connected to data server. | 2017-12-01 14:40:23
NOTICE: Not connected to Live trading account to receive CME real-time futures data at lower cost exchange fee. | 2017-12-01 14:40:23
Mapping LEG18 to LEG18. Service code: cme | 2017-12-01 14:40:23
SC Data - All Services | Starting real-time market data updates for: LEG18. ID: 1 | 2017-12-01 14:40:23
SC Data - All Services | Using username 0 | 2017-12-01 14:40:23
SC Data - All Services | Using low bandwidth mode. | 2017-12-01 14:40:23
SC Data - All Services | Connecting to the server ds7.sierracharts.com. Port 443 | 2017-12-01 14:40:23
SC Data - All Services | Requesting security definition data for: LEG18. ID: 1 | 2017-12-01 14:40:23
DTC Client socket (331) | Creating socket. | 2017-12-01 14:40:23
DTC Client socket (331) | Connecting to IP: 8.18.161.133. | 2017-12-01 14:40:23
Mapping LEM18 to LEM18. Service code: cme | 2017-12-01 14:40:23
SC Data - All Services | Starting real-time market data updates for: LEM18. ID: 2 | 2017-12-01 14:40:23
SC Data - All Services | Requesting security definition data for: LEM18. ID: 2 | 2017-12-01 14:40:23
Requesting market depth updates for: LEM18 if supported. | 2017-12-01 14:40:23
Intraday data recording state for symbol LEM18 is set to download 'Pending'. | 2017-12-01 14:40:23
Delaying start of download for LEM18 | 2017-12-01 14:40:23
Requesting market depth updates for: LEG18 if supported. | 2017-12-01 14:40:23
Intraday data recording state for symbol LEG18 is set to download 'Pending'. | 2017-12-01 14:40:23
Mapping LEG18-LEG19.FUT_SPREAD.CME to LEG18-LEG19.FUT_SPREAD.CME. Service code: cme | 2017-12-01 14:40:23
SC Data - All Services | Starting real-time market data updates for: LEG18-LEG19.FUT_SPREAD.CME. ID: 3 | 2017-12-01 14:40:23
SC Data - All Services | Requesting security definition data for: LEG18-LEG19.FUT_SPREAD.CME. ID: 3 | 2017-12-01 14:40:23
Intraday data recording state for symbol LEG18-LEG19.FUT_SPREAD.CME is set to download 'Pending'. | 2017-12-01 14:40:23
Mapping LEZ17-LEG18.FUT_SPREAD.CME to LEZ17-LEG18.FUT_SPREAD.CME. Service code: cme | 2017-12-01 14:40:23
SC Data - All Services | Starting real-time market data updates for: LEZ17-LEG18.FUT_SPREAD.CME. ID: 4 | 2017-12-01 14:40:23
SC Data - All Services | Requesting security definition data for: LEZ17-LEG18.FUT_SPREAD.CME. ID: 4 | 2017-12-01 14:40:23
Intraday data recording state for symbol LEZ17-LEG18.FUT_SPREAD.CME is set to download 'Pending'. | 2017-12-01 14:40:23
HD Server | New server thread for client has been created for incoming connection. | 2017-12-01 14:40:23
Socket (332) | Creating socket. | 2017-12-01 14:40:23
Using -BID_ASK_TRADE_SYNC recording mode for LEZ17 P1260.FUT_OPT.CME | 2017-12-01 14:40:23
HD Server | Setting DTC encoding to Binary VLS | 2017-12-01 14:40:23
Mapping LEZ17 P1260.FUT_OPT.CME to LEZ17 P1260.FUT_OPT.CME. Service code: cme | 2017-12-01 14:40:23
SC Data - All Services | Starting real-time market data updates for: LEZ17 P1260.FUT_OPT.CME. ID: 5 | 2017-12-01 14:40:23
SC Data - All Services | Using username 0 | 2017-12-01 14:40:23
SC Data - All Services | Using low bandwidth mode. | 2017-12-01 14:40:23
SC Data - All Services | Connecting to the server ds6.sierracharts.com. Port 10045 | 2017-12-01 14:40:23
SC Data - All Services | Requesting security definition data for: LEZ17 P1260.FUT_OPT.CME. ID: 5 | 2017-12-01 14:40:23
Using -BID_ASK_TRADE_SYNC recording mode for LEZ17 P1250.FUT_OPT.CME | 2017-12-01 14:40:23
Mapping LEZ17 P1250.FUT_OPT.CME to LEZ17 P1250.FUT_OPT.CME. Service code: cme | 2017-12-01 14:40:23
DTC Client socket (333) | Creating socket. | 2017-12-01 14:40:23
SC Data - All Services | Starting real-time market data updates for: LEZ17 P1250.FUT_OPT.CME. ID: 6 | 2017-12-01 14:40:23
SC Data - All Services | Requesting security definition data for: LEZ17 P1250.FUT_OPT.CME. ID: 6 | 2017-12-01 14:40:23
Using -BID_ASK_TRADE_SYNC recording mode for LEZ17 P1240.FUT_OPT.CME | 2017-12-01 14:40:23
DTC Client socket (333) | Connecting to IP: 8.18.161.131. | 2017-12-01 14:40:23
Mapping LEZ17 P1240.FUT_OPT.CME to LEZ17 P1240.FUT_OPT.CME. Service code: cme | 2017-12-01 14:40:23
SC Data - All Services | Starting real-time market data updates for: LEZ17 P1240.FUT_OPT.CME. ID: 7 | 2017-12-01 14:40:23
SC Data - All Services | Requesting security definition data for: LEZ17 P1240.FUT_OPT.CME. ID: 7 | 2017-12-01 14:40:23
Using -BID_ASK_TRADE_SYNC recording mode for LEZ17 P1230.FUT_OPT.CME | 2017-12-01 14:40:23
Mapping LEZ17 P1230.FUT_OPT.CME to LEZ17 P1230.FUT_OPT.CME. Service code: cme | 2017-12-01 14:40:23
SC Data - All Services | Starting real-time market data updates for: LEZ17 P1230.FUT_OPT.CME. ID: 8 | 2017-12-01 14:40:23
SC Data - All Services | Requesting security definition data for: LEZ17 P1230.FUT_OPT.CME. ID: 8 | 2017-12-01 14:40:23
Using -BID_ASK_TRADE_SYNC recording mode for LEZ17 P1220.FUT_OPT.CME | 2017-12-01 14:40:23
Mapping LEZ17 P1220.FUT_OPT.CME to LEZ17 P1220.FUT_OPT.CME. Service code: cme | 2017-12-01 14:40:23
SC Data - All Services | Starting real-time market data updates for: LEZ17 P1220.FUT_OPT.CME. ID: 9 | 2017-12-01 14:40:23
SC Data - All Services | Requesting security definition data for: LEZ17 P1220.FUT_OPT.CME. ID: 9 | 2017-12-01 14:40:23
Using -BID_ASK_TRADE_SYNC recording mode for LEZ17 P1210.FUT_OPT.CME | 2017-12-01 14:40:23
Mapping LEZ17 P1210.FUT_OPT.CME to LEZ17 P1210.FUT_OPT.CME. Service code: cme | 2017-12-01 14:40:23
SC Data - All Services | Starting real-time market data updates for: LEZ17 P1210.FUT_OPT.CME. ID: 10 | 2017-12-01 14:40:23
SC Data - All Services | Requesting security definition data for: LEZ17 P1210.FUT_OPT.CME. ID: 10 | 2017-12-01 14:40:23
Using -BID_ASK_TRADE_SYNC recording mode for LEZ17 P1200.FUT_OPT.CME | 2017-12-01 14:40:23
Mapping LEZ17 P1200.FUT_OPT.CME to LEZ17 P1200.FUT_OPT.CME. Service code: cme | 2017-12-01 14:40:23
SC Data - All Services | Starting real-time market data updates for: LEZ17 P1200.FUT_OPT.CME. ID: 11 | 2017-12-01 14:40:23
SC Data - All Services | Requesting security definition data for: LEZ17 P1200.FUT_OPT.CME. ID: 11 | 2017-12-01 14:40:23
Using -BID_ASK_TRADE_SYNC recording mode for LEZ17 P1190.FUT_OPT.CME | 2017-12-01 14:40:23
Mapping LEZ17 P1190.FUT_OPT.CME to LEZ17 P1190.FUT_OPT.CME. Service code: cme | 2017-12-01 14:40:23
SC Data - All Services | Starting real-time market data updates for: LEZ17 P1190.FUT_OPT.CME. ID: 12 | 2017-12-01 14:40:23
SC Data - All Services | Requesting security definition data for: LEZ17 P1190.FUT_OPT.CME. ID: 12 | 2017-12-01 14:40:23
Using -BID_ASK_TRADE_SYNC recording mode for LEZ17 P1180.FUT_OPT.CME | 2017-12-01 14:40:23
Mapping LEZ17 P1180.FUT_OPT.CME to LEZ17 P1180.FUT_OPT.CME. Service code: cme | 2017-12-01 14:40:23
SC Data - All Services | Starting real-time market data updates for: LEZ17 P1180.FUT_OPT.CME. ID: 13 | 2017-12-01 14:40:23
SC Data - All Services | Requesting security definition data for: LEZ17 P1180.FUT_OPT.CME. ID: 13 | 2017-12-01 14:40:23
Using -BID_ASK_TRADE_SYNC recording mode for LEZ17 P117.FUT_OPT.CME | 2017-12-01 14:40:23
Mapping LEZ17 P117.FUT_OPT.CME to LEZ17 P117.FUT_OPT.CME. Service code: cme | 2017-12-01 14:40:23
SC Data - All Services | Starting real-time market data updates for: LEZ17 P117.FUT_OPT.CME. ID: 14 | 2017-12-01 14:40:23
SC Data - All Services | Requesting security definition data for: LEZ17 P117.FUT_OPT.CME. ID: 14 | 2017-12-01 14:40:23
Using -BID_ASK_TRADE_SYNC recording mode for LEZ17 P1160.FUT_OPT.CME | 2017-12-01 14:40:23
Mapping LEZ17 P1160.FUT_OPT.CME to LEZ17 P1160.FUT_OPT.CME. Service code: cme | 2017-12-01 14:40:23
SC Data - All Services | Starting real-time market data updates for: LEZ17 P1160.FUT_OPT.CME. ID: 15 | 2017-12-01 14:40:23
SC Data - All Services | Requesting security definition data for: LEZ17 P1160.FUT_OPT.CME. ID: 15 | 2017-12-01 14:40:23
Using -BID_ASK_TRADE_SYNC recording mode for LEZ17 C1260.FUT_OPT.CME | 2017-12-01 14:40:23
Mapping LEZ17 C1260.FUT_OPT.CME to LEZ17 C1260.FUT_OPT.CME. Service code: cme | 2017-12-01 14:40:23
SC Data - All Services | Starting real-time market data updates for: LEZ17 C1260.FUT_OPT.CME. ID: 16 | 2017-12-01 14:40:23
SC Data - All Services | Requesting security definition data for: LEZ17 C1260.FUT_OPT.CME. ID: 16 | 2017-12-01 14:40:23
Using -BID_ASK_TRADE_SYNC recording mode for LEZ17 C1250.FUT_OPT.CME | 2017-12-01 14:40:23
Mapping LEZ17 C1250.FUT_OPT.CME to LEZ17 C1250.FUT_OPT.CME. Service code: cme | 2017-12-01 14:40:23
SC Data - All Services | Starting real-time market data updates for: LEZ17 C1250.FUT_OPT.CME. ID: 17 | 2017-12-01 14:40:23
SC Data - All Services | Requesting security definition data for: LEZ17 C1250.FUT_OPT.CME. ID: 17 | 2017-12-01 14:40:23
Using -BID_ASK_TRADE_SYNC recording mode for LEZ17 C1240.FUT_OPT.CME | 2017-12-01 14:40:23
Mapping LEZ17 C1240.FUT_OPT.CME to LEZ17 C1240.FUT_OPT.CME. Service code: cme | 2017-12-01 14:40:23
SC Data - All Services | Starting real-time market data updates for: LEZ17 C1240.FUT_OPT.CME. ID: 18 | 2017-12-01 14:40:23
SC Data - All Services | Requesting security definition data for: LEZ17 C1240.FUT_OPT.CME. ID: 18 | 2017-12-01 14:40:23
Using -BID_ASK_TRADE_SYNC recording mode for LEZ17 C1230.FUT_OPT.CME | 2017-12-01 14:40:23
Mapping LEZ17 C1230.FUT_OPT.CME to LEZ17 C1230.FUT_OPT.CME. Service code: cme | 2017-12-01 14:40:23
SC Data - All Services | Starting real-time market data updates for: LEZ17 C1230.FUT_OPT.CME. ID: 19 | 2017-12-01 14:40:23
SC Data - All Services | Requesting security definition data for: LEZ17 C1230.FUT_OPT.CME. ID: 19 | 2017-12-01 14:40:23
Using -BID_ASK_TRADE_SYNC recording mode for LEZ17 C1220.FUT_OPT.CME | 2017-12-01 14:40:23
Mapping LEZ17 C1220.FUT_OPT.CME to LEZ17 C1220.FUT_OPT.CME. Service code: cme | 2017-12-01 14:40:23
SC Data - All Services | Starting real-time market data updates for: LEZ17 C1220.FUT_OPT.CME. ID: 20 | 2017-12-01 14:40:23
SC Data - All Services | Requesting security definition data for: LEZ17 C1220.FUT_OPT.CME. ID: 20 | 2017-12-01 14:40:23
Using -BID_ASK_TRADE_SYNC recording mode for LEZ17 C1210.FUT_OPT.CME | 2017-12-01 14:40:23
Mapping LEZ17 C1210.FUT_OPT.CME to LEZ17 C1210.FUT_OPT.CME. Service code: cme | 2017-12-01 14:40:23
SC Data - All Services | Starting real-time market data updates for: LEZ17 C1210.FUT_OPT.CME. ID: 21 | 2017-12-01 14:40:23
SC Data - All Services | Requesting security definition data for: LEZ17 C1210.FUT_OPT.CME. ID: 21 | 2017-12-01 14:40:23
Using -BID_ASK_TRADE_SYNC recording mode for LEZ17 C1200.FUT_OPT.CME | 2017-12-01 14:40:23
Mapping LEZ17 C1200.FUT_OPT.CME to LEZ17 C1200.FUT_OPT.CME. Service code: cme | 2017-12-01 14:40:23
SC Data - All Services | Starting real-time market data updates for: LEZ17 C1200.FUT_OPT.CME. ID: 22 | 2017-12-01 14:40:23
SC Data - All Services | Requesting security definition data for: LEZ17 C1200.FUT_OPT.CME. ID: 22 | 2017-12-01 14:40:23
Using -BID_ASK_TRADE_SYNC recording mode for LEZ17 C1190.FUT_OPT.CME | 2017-12-01 14:40:23
Mapping LEZ17 C1190.FUT_OPT.CME to LEZ17 C1190.FUT_OPT.CME. Service code: cme | 2017-12-01 14:40:23
SC Data - All Services | Starting real-time market data updates for: LEZ17 C1190.FUT_OPT.CME. ID: 23 | 2017-12-01 14:40:23
SC Data - All Services | Requesting security definition data for: LEZ17 C1190.FUT_OPT.CME. ID: 23 | 2017-12-01 14:40:23
Using -BID_ASK_TRADE_SYNC recording mode for LEZ17 C1180.FUT_OPT.CME | 2017-12-01 14:40:23
Mapping LEZ17 C1180.FUT_OPT.CME to LEZ17 C1180.FUT_OPT.CME. Service code: cme | 2017-12-01 14:40:23
SC Data - All Services | Starting real-time market data updates for: LEZ17 C1180.FUT_OPT.CME. ID: 24 | 2017-12-01 14:40:23
SC Data - All Services | Requesting security definition data for: LEZ17 C1180.FUT_OPT.CME. ID: 24 | 2017-12-01 14:40:23
Using -BID_ASK_TRADE_SYNC recording mode for LEZ17 C1170.FUT_OPT.CME | 2017-12-01 14:40:23
Mapping LEZ17 C1170.FUT_OPT.CME to LEZ17 C1170.FUT_OPT.CME. Service code: cme | 2017-12-01 14:40:23
SC Data - All Services | Starting real-time market data updates for: LEZ17 C1170.FUT_OPT.CME. ID: 25 | 2017-12-01 14:40:23
SC Data - All Services | Requesting security definition data for: LEZ17 C1170.FUT_OPT.CME. ID: 25 | 2017-12-01 14:40:23
Using -BID_ASK_TRADE_SYNC recording mode for LEZ17 C1160.FUT_OPT.CME | 2017-12-01 14:40:23
Mapping LEZ17 C1160.FUT_OPT.CME to LEZ17 C1160.FUT_OPT.CME. Service code: cme | 2017-12-01 14:40:23
SC Data - All Services | Starting real-time market data updates for: LEZ17 C1160.FUT_OPT.CME. ID: 26 | 2017-12-01 14:40:23
SC Data - All Services | Requesting security definition data for: LEZ17 C1160.FUT_OPT.CME. ID: 26 | 2017-12-01 14:40:23
HD Server | Received login. Requesting authorization. | Username: . | 2017-12-01 14:40:23
HD Server | Login has been authorized. | Username: . | 2017-12-01 14:40:23
HD Server | HD Request #8 | Socket: 332 | Symbol: LEG18 | ServiceCode: DTCSubInstance | RecordInterval: 0 | MaximumDaysRequested: 0 | Start date-time: 2017-12-01 14:40:05 | ClientRequestID: 8 | Username: . | 2017-12-01 14:40:23
SC Data - All Services | Connected to server. | 2017-12-01 14:40:23
SC Data - All Services | Starting socket receive thread. | 2017-12-01 14:40:23
SC Data - All Services | Sending Encoding Request to server | 2017-12-01 14:40:23
Mapping LEG18-LEM18.FUT_SPREAD.CME to LEG18-LEM18.FUT_SPREAD.CME. Service code: cme | 2017-12-01 14:40:23
SC Data - All Services | Starting real-time market data updates for: LEG18-LEM18.FUT_SPREAD.CME. ID: 27 | 2017-12-01 14:40:23
SC Data - All Services | Requesting security definition data for: LEG18-LEM18.FUT_SPREAD.CME. ID: 27 | 2017-12-01 14:40:23
Requesting market depth updates for: LEG18-LEM18.FUT_SPREAD.CME if supported. | 2017-12-01 14:40:23
SC Data - All Services | Connected to server. | 2017-12-01 14:40:23
SC Data - All Services | Starting socket receive thread. | 2017-12-01 14:40:23
SC Data - All Services | Sending Encoding Request to server | 2017-12-01 14:40:23
SC Data - All Services | Setting DTC encoding to Binary VLS | 2017-12-01 14:40:23
SC Data - All Services | Sending logon request message. | 2017-12-01 14:40:23
SC Data - All Services | Setting DTC encoding to Binary VLS | 2017-12-01 14:40:24
SC Data - All Services | Sending logon request message. | 2017-12-01 14:40:24
SC Data - All Services | Received logon response. | 2017-12-01 14:40:24
SC Data - All Services | Server Name: SC Realtime Server. | 2017-12-01 14:40:24
SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2017-12-01 14:40:24
SC Data - All Services | Successfully connected. | 2017-12-01 14:40:24
SC Data - All Services | Trading is not supported. | 2017-12-01 14:40:24
SC Data - All Services | Restarting real-time data updates for symbol: LEG18 -> LEG18 | 2017-12-01 14:40:24
SC Data - All Services | Restarting real-time data updates for symbol: LEG18-LEG19.FUT_SPREAD.CME -> LEG18-LEG19.FUT_SPREAD.CME | 2017-12-01 14:40:24
SC Data - All Services | Restarting real-time data updates for symbol: LEG18-LEM18.FUT_SPREAD.CME -> LEG18-LEM18.FUT_SPREAD.CME | 2017-12-01 14:40:24
SC Data - All Services | Restarting real-time data updates for symbol: LEM18 -> LEM18 | 2017-12-01 14:40:24
SC Data - All Services | Restarting real-time data updates for symbol: LEZ17-LEG18.FUT_SPREAD.CME -> LEZ17-LEG18.FUT_SPREAD.CME | 2017-12-01 14:40:24
SC Data - All Services | Received security definition for symbol LEG18 | 2017-12-01 14:40:24
SC Data - All Services | Market Depth data has been rejected for symbol: LEG18. Low bandwidth option enabled. | 2017-12-01 14:40:24
SC Data - All Services | Received security definition for symbol LEG18-LEG19.FUT_SPREAD.CME | 2017-12-01 14:40:24
SC Data - All Services | Received security definition for symbol LEG18-LEM18.FUT_SPREAD.CME | 2017-12-01 14:40:24
SC Data - All Services | Market Depth data has been rejected for symbol: LEG18-LEM18.FUT_SPREAD.CME. Low bandwidth option enabled. | 2017-12-01 14:40:24
SC Data - All Services | Received security definition for symbol LEM18 | 2017-12-01 14:40:24
SC Data - All Services | Market Depth data has been rejected for symbol: LEM18. Low bandwidth option enabled. | 2017-12-01 14:40:24
SC Data - All Services | Received security definition for symbol LEZ17-LEG18.FUT_SPREAD.CME | 2017-12-01 14:40:24
Delaying start of download for LEM18 | 2017-12-01 14:40:24
Opened cached Depth file: C:\SierraChart\Data\MarketDepthData\LEM18.2017-12-01.depth | 2017-12-01 14:40:25
Opened cached Depth file: C:\SierraChart\Data\MarketDepthData\LEG18.2017-12-01.depth | 2017-12-01 14:40:27
SC Data - All Services | Received logon response. | 2017-12-01 14:40:27
SC Data - All Services | Server Name: SC Realtime Server. | 2017-12-01 14:40:27
SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2017-12-01 14:40:27
SC Data - All Services | Successfully connected. | 2017-12-01 14:40:27
SC Data - All Services | Trading is not supported. | 2017-12-01 14:40:27
SC Data - All Services | Restarting real-time data updates for symbol: LEZ17 C1160.FUT_OPT.CME -> LEZ17 C1160.FUT_OPT.CME | 2017-12-01 14:40:27
SC Data - All Services | Restarting real-time data updates for symbol: LEZ17 C1170.FUT_OPT.CME -> LEZ17 C1170.FUT_OPT.CME | 2017-12-01 14:40:27
SC Data - All Services | Restarting real-time data updates for symbol: LEZ17 C1180.FUT_OPT.CME -> LEZ17 C1180.FUT_OPT.CME | 2017-12-01 14:40:27
SC Data - All Services | Restarting real-time data updates for symbol: LEZ17 C1190.FUT_OPT.CME -> LEZ17 C1190.FUT_OPT.CME | 2017-12-01 14:40:27
SC Data - All Services | Restarting real-time data updates for symbol: LEZ17 C1200.FUT_OPT.CME -> LEZ17 C1200.FUT_OPT.CME | 2017-12-01 14:40:27
SC Data - All Services | Restarting real-time data updates for symbol: LEZ17 C1210.FUT_OPT.CME -> LEZ17 C1210.FUT_OPT.CME | 2017-12-01 14:40:27
SC Data - All Services | Restarting real-time data updates for symbol: LEZ17 C1220.FUT_OPT.CME -> LEZ17 C1220.FUT_OPT.CME | 2017-12-01 14:40:27
SC Data - All Services | Restarting real-time data updates for symbol: LEZ17 C1230.FUT_OPT.CME -> LEZ17 C1230.FUT_OPT.CME | 2017-12-01 14:40:27
SC Data - All Services | Restarting real-time data updates for symbol: LEZ17 C1240.FUT_OPT.CME -> LEZ17 C1240.FUT_OPT.CME | 2017-12-01 14:40:27
SC Data - All Services | Restarting real-time data updates for symbol: LEZ17 C1250.FUT_OPT.CME -> LEZ17 C1250.FUT_OPT.CME | 2017-12-01 14:40:27
SC Data - All Services | Restarting real-time data updates for symbol: LEZ17 C1260.FUT_OPT.CME -> LEZ17 C1260.FUT_OPT.CME | 2017-12-01 14:40:27
SC Data - All Services | Restarting real-time data updates for symbol: LEZ17 P1160.FUT_OPT.CME -> LEZ17 P1160.FUT_OPT.CME | 2017-12-01 14:40:27
SC Data - All Services | Restarting real-time data updates for symbol: LEZ17 P117.FUT_OPT.CME -> LEZ17 P117.FUT_OPT.CME | 2017-12-01 14:40:27
SC Data - All Services | Restarting real-time data updates for symbol: LEZ17 P1180.FUT_OPT.CME -> LEZ17 P1180.FUT_OPT.CME | 2017-12-01 14:40:27
SC Data - All Services | Restarting real-time data updates for symbol: LEZ17 P1190.FUT_OPT.CME -> LEZ17 P1190.FUT_OPT.CME | 2017-12-01 14:40:27
SC Data - All Services | Restarting real-time data updates for symbol: LEZ17 P1200.FUT_OPT.CME -> LEZ17 P1200.FUT_OPT.CME | 2017-12-01 14:40:27
SC Data - All Services | Restarting real-time data updates for symbol: LEZ17 P1210.FUT_OPT.CME -> LEZ17 P1210.FUT_OPT.CME | 2017-12-01 14:40:27
SC Data - All Services | Restarting real-time data updates for symbol: LEZ17 P1220.FUT_OPT.CME -> LEZ17 P1220.FUT_OPT.CME | 2017-12-01 14:40:27
SC Data - All Services | Restarting real-time data updates for symbol: LEZ17 P1230.FUT_OPT.CME -> LEZ17 P1230.FUT_OPT.CME | 2017-12-01 14:40:27
SC Data - All Services | Restarting real-time data updates for symbol: LEZ17 P1240.FUT_OPT.CME -> LEZ17 P1240.FUT_OPT.CME | 2017-12-01 14:40:27
SC Data - All Services | Restarting real-time data updates for symbol: LEZ17 P1250.FUT_OPT.CME -> LEZ17 P1250.FUT_OPT.CME | 2017-12-01 14:40:27
SC Data - All Services | Restarting real-time data updates for symbol: LEZ17 P1260.FUT_OPT.CME -> LEZ17 P1260.FUT_OPT.CME | 2017-12-01 14:40:27
SC Data - All Services | Received security definition for symbol LEZ17 C1160.FUT_OPT.CME | 2017-12-01 14:40:27
SC Data - All Services | Received security definition for symbol LEZ17 C1170.FUT_OPT.CME | 2017-12-01 14:40:28
SC Data - All Services | Received security definition for symbol LEZ17 C1180.FUT_OPT.CME | 2017-12-01 14:40:28
SC Data - All Services | Received security definition for symbol LEZ17 C1190.FUT_OPT.CME | 2017-12-01 14:40:28
SC Data - All Services | Received security definition for symbol LEZ17 C1200.FUT_OPT.CME | 2017-12-01 14:40:28
SC Data - All Services | Received security definition for symbol LEZ17 C1210.FUT_OPT.CME | 2017-12-01 14:40:28
SC Data - All Services | Received security definition for symbol LEZ17 C1220.FUT_OPT.CME | 2017-12-01 14:40:28
SC Data - All Services | Received security definition for symbol LEZ17 C1230.FUT_OPT.CME | 2017-12-01 14:40:28
SC Data - All Services | Received security definition for symbol LEZ17 C1240.FUT_OPT.CME | 2017-12-01 14:40:28
SC Data - All Services | Received security definition for symbol LEZ17 C1250.FUT_OPT.CME | 2017-12-01 14:40:28
SC Data - All Services | Received security definition for symbol LEZ17 C1260.FUT_OPT.CME | 2017-12-01 14:40:28
SC Data - All Services | Received security definition for symbol LEZ17 P1160.FUT_OPT.CME | 2017-12-01 14:40:28
SC Data - All Services | Real-time data for symbol LEZ17 P117.FUT_OPT.CME is currently unavailable. | 2017-12-01 14:40:28
SC Data - All Services | Received security definition for symbol LEZ17 P117.FUT_OPT.CME | 2017-12-01 14:40:28
SC Data - All Services | Received security definition for symbol LEZ17 P1180.FUT_OPT.CME | 2017-12-01 14:40:28
SC Data - All Services | Received security definition for symbol LEZ17 P1190.FUT_OPT.CME | 2017-12-01 14:40:28
SC Data - All Services | Received security definition for symbol LEZ17 P1200.FUT_OPT.CME | 2017-12-01 14:40:28
SC Data - All Services | Received security definition for symbol LEZ17 P1210.FUT_OPT.CME | 2017-12-01 14:40:28
SC Data - All Services | Received security definition for symbol LEZ17 P1220.FUT_OPT.CME | 2017-12-01 14:40:28
SC Data - All Services | Received security definition for symbol LEZ17 P1230.FUT_OPT.CME | 2017-12-01 14:40:28
SC Data - All Services | Received security definition for symbol LEZ17 P1240.FUT_OPT.CME | 2017-12-01 14:40:28
SC Data - All Services | Received security definition for symbol LEZ17 P1250.FUT_OPT.CME | 2017-12-01 14:40:28
SC Data - All Services | Received security definition for symbol LEZ17 P1260.FUT_OPT.CME | 2017-12-01 14:40:28
HD Request # 16 | Downloading Intraday chart data for LEM18 to the file LEM18.scid. Service: cme | 2017-12-01 14:40:29
HD Request # 16 | Download start date-time: 2017-12-01 14:40:06.000 | 2017-12-01 14:40:29
HD Request # 16 | Using server: ds1.sierracharts.com port 10150 | 2017-12-01 14:40:29
Socket (334) | Creating socket. | 2017-12-01 14:40:29
Socket (334) | Connecting to IP: 8.18.161.135. | 2017-12-01 14:40:29
HD Request # 16 | Setting DTC encoding to Binary VLS | 2017-12-01 14:40:29
HD Request # 16 | Sending historical data logon request message. | 2017-12-01 14:40:29
HD Request # 16 | Requesting Intraday data. Start date-time: 2017-12-01 14:40:06. Record interval: 0. Symbol: LEM18 | 2017-12-01 14:40:29
HD Request # 16 | Decompressing data. | 2017-12-01 14:40:29
HD Request # 16 | Receiving Intraday data for LEM18 starting at 2017-12-01 14:40:06 | 2017-12-01 14:40:29
HD Request # 16 | Timestamp of first Intraday data file record written: 2017-12-01 14:40:09 | 2017-12-01 14:40:29
Socket (334) | Initiating close of socket by core. | 2017-12-01 14:40:29
Socket (334) | Shutdown started. Waiting for graceful close. | 2017-12-01 14:40:29
Historical data download thread signaled to stop. | 2017-12-01 14:40:29
HD Request # 16 | Received 2 records from 2017-12-01 14:40:06 to 2017-12-01 14:40:09 (3.0 seconds) and wrote 1 record for LEM18 | 2017-12-01 14:40:29
HD Request # 16 | Completion time: 0s | 2017-12-01 14:40:29
HD Request # 16 | Intraday data download complete for LEM18. Unique request ID: 15 | 2017-12-01 14:40:29
Removed historical data download ID 15 | 2017-12-01 14:40:29
Real-time Intraday chart data file updates started for LEM18 | 2017-12-01 14:40:29
Intraday chart data file opened for LEM18 | 2017-12-01 14:40:29

HD Request # 17 | Downloading Intraday chart data for LEG18 to the file LEG18.scid. Service: cme | 2017-12-01 14:40:29
HD Request # 17 | Download start date-time: 2017-12-01 14:40:05.000 | 2017-12-01 14:40:29
HD Request # 17 | Using server: ds7.sierracharts.com port 10149 | 2017-12-01 14:40:29
Socket (335) | Creating socket. | 2017-12-01 14:40:29
Socket (335) | Connecting to IP: 8.18.161.133. | 2017-12-01 14:40:29
Socket (334) | Socket gracefully closed by remote side. | 2017-12-01 14:40:29
Socket (334) | Closed. | 2017-12-01 14:40:29
HD Request # 17 | Setting DTC encoding to Binary VLS | 2017-12-01 14:40:29
HD Request # 17 | Sending historical data logon request message. | 2017-12-01 14:40:29
HD Request # 17 | Requesting Intraday data. Start date-time: 2017-12-01 14:40:05. Record interval: 0. Symbol: LEG18 | 2017-12-01 14:40:30
HD Request # 17 | Decompressing data. | 2017-12-01 14:40:30
HD Request # 17 | Receiving Intraday data for LEG18 starting at 2017-12-01 14:40:05 | 2017-12-01 14:40:30
HD Request # 17 | Timestamp of first Intraday data file record written: 2017-12-01 14:40:09 | 2017-12-01 14:40:30
Socket (335) | Initiating close of socket by core. | 2017-12-01 14:40:30
Socket (335) | Shutdown started. Waiting for graceful close. | 2017-12-01 14:40:30
Historical data download thread signaled to stop. | 2017-12-01 14:40:30
HD Request # 17 | Received 26 records from 2017-12-01 14:40:05 to 2017-12-01 14:40:23 (18.0 seconds) and wrote 23 records for LEG18 | 2017-12-01 14:40:30
Added 1 Time and Sales records to Intraday data file for LEG18 after download. | 2017-12-01 14:40:30
HD Request # 17 | Completion time: 1s | 2017-12-01 14:40:30
HD Request # 17 | Intraday data download complete for LEG18. Unique request ID: 16 | 2017-12-01 14:40:30
Removed historical data download ID 16 | 2017-12-01 14:40:30
Real-time Intraday chart data file updates started for LEG18 | 2017-12-01 14:40:30
Intraday chart data file opened for LEG18 | 2017-12-01 14:40:30

HD Request # 18 | Downloading Intraday chart data for LEG18-LEG19.FUT_SPREAD.CME to the file LEG18-LEG19.FUT_SPREAD.CME.scid. Service: cme | 2017-12-01 14:40:30
HD Request # 18 | Download start date-time: 2017-11-30 18:01:00.000 | 2017-12-01 14:40:30
HD Request # 18 | Using server: ds1.sierracharts.com port 10150 | 2017-12-01 14:40:30
Socket (336) | Creating socket. | 2017-12-01 14:40:30
Socket (336) | Connecting to IP: 8.18.161.135. | 2017-12-01 14:40:30
Socket (335) | Socket gracefully closed by remote side. | 2017-12-01 14:40:30
Socket (335) | Closed. | 2017-12-01 14:40:30
HD Request # 18 | Setting DTC encoding to Binary VLS | 2017-12-01 14:40:30
HD Request # 18 | Sending historical data logon request message. | 2017-12-01 14:40:30
HD Server | HD Request # 8 | Socket: 332 | Symbol: LEG18 | ServiceCode: DTCSubInstance | RecordInterval: 0 | Records Served: 27 | ClientRequestID: 8 | Username: . | 2017-12-01 14:40:30
Socket (332) | Socket gracefully closed by remote side. | 2017-12-01 14:40:30
Socket (332) | Received socket Close event. | 2017-12-01 14:40:30
Socket (332) | Initiating close of socket by core. | 2017-12-01 14:40:30
Socket (332) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-12-01 14:40:30
Socket (332) | Closed. | 2017-12-01 14:40:30
HD Server | Server thread ending. Socket closed. | Username: . | 2017-12-01 14:40:30
HD Request # 18 | Requesting Intraday data. Start date-time: 2017-11-30 18:01:00. Record interval: 0. Symbol: LEG18-LEG19.FUT_SPREAD.CME | 2017-12-01 14:40:30
HD Server | New server thread for client has been created for incoming connection. | 2017-12-01 14:40:30
Socket (337) | Creating socket. | 2017-12-01 14:40:30
HD Server | Setting DTC encoding to Binary VLS | 2017-12-01 14:40:30
HD Server | Received login. Requesting authorization. | Username: . | 2017-12-01 14:40:30
HD Server | Login has been authorized. | Username: . | 2017-12-01 14:40:30
HD Server | HD Request #9 | Socket: 337 | Symbol: LEG18-LEM18.FUT_SPREAD.CME | ServiceCode: DTCSubInstance | RecordInterval: 0 | MaximumDaysRequested: 0 | Start date-time: 2017-12-01 14:39:11 | ClientRequestID: 9 | Username: . | 2017-12-01 14:40:30
Intraday data recording state for symbol LEG18-LEM18.FUT_SPREAD.CME is set to download 'Pending'. | 2017-12-01 14:40:30
HD Request # 18 | Decompressing data. | 2017-12-01 14:40:30
HD Request # 18 | Receiving Intraday data for LEG18-LEG19.FUT_SPREAD.CME starting at 2017-11-30 18:01:00 | 2017-12-01 14:40:30
Socket (336) | Initiating close of socket by core. | 2017-12-01 14:40:30
Socket (336) | Shutdown started. Waiting for graceful close. | 2017-12-01 14:40:30
Historical data download thread signaled to stop. | 2017-12-01 14:40:30
HD Request # 18 | Received 1 record from 2017-11-30 18:01:00 to 2017-11-30 18:01:00 (0.0 seconds) and wrote 0 records for LEG18-LEG19.FUT_SPREAD.CME | 2017-12-01 14:40:30
HD Request # 18 | Completion time: 0s | 2017-12-01 14:40:30
HD Request # 18 | Intraday data download complete for LEG18-LEG19.FUT_SPREAD.CME. Unique request ID: 17 | 2017-12-01 14:40:30
Removed historical data download ID 17 | 2017-12-01 14:40:30
Real-time Intraday chart data file updates started for LEG18-LEG19.FUT_SPREAD.CME | 2017-12-01 14:40:30
Intraday chart data file opened for LEG18-LEG19.FUT_SPREAD.CME | 2017-12-01 14:40:30

HD Request # 19 | Downloading Intraday chart data for LEZ17-LEG18.FUT_SPREAD.CME to the file LEZ17-LEG18.FUT_SPREAD.CME.scid. Service: cme | 2017-12-01 14:40:30
HD Request # 19 | Download start date-time: 2017-12-01 14:39:50.000 | 2017-12-01 14:40:30
HD Request # 19 | Using server: ds7.sierracharts.com port 10149 | 2017-12-01 14:40:30
Socket (338) | Creating socket. | 2017-12-01 14:40:30
Socket (338) | Connecting to IP: 8.18.161.133. | 2017-12-01 14:40:30
Socket (336) | Socket gracefully closed by remote side. | 2017-12-01 14:40:31
Socket (336) | Closed. | 2017-12-01 14:40:31
HD Request # 19 | Setting DTC encoding to Binary VLS | 2017-12-01 14:40:31
HD Request # 19 | Sending historical data logon request message. | 2017-12-01 14:40:31
HD Request # 19 | Requesting Intraday data. Start date-time: 2017-12-01 14:39:50. Record interval: 0. Symbol: LEZ17-LEG18.FUT_SPREAD.CME | 2017-12-01 14:40:31
HD Request # 19 | Decompressing data. | 2017-12-01 14:40:31
HD Request # 19 | Receiving Intraday data for LEZ17-LEG18.FUT_SPREAD.CME starting at 2017-12-01 14:39:50 | 2017-12-01 14:40:31
HD Request # 19 | Timestamp of first Intraday data file record written: 2017-12-01 14:40:08 | 2017-12-01 14:40:31
Socket (338) | Initiating close of socket by core. | 2017-12-01 14:40:31
Historical data download thread signaled to stop. | 2017-12-01 14:40:31
Socket (338) | Shutdown started. Waiting for graceful close. | 2017-12-01 14:40:31
HD Request # 19 | Received 16 records from 2017-12-01 14:39:50 to 2017-12-01 14:40:30 (40.0 seconds) and wrote 15 records for LEZ17-LEG18.FUT_SPREAD.CME | 2017-12-01 14:40:31
HD Request # 19 | Completion time: 1s | 2017-12-01 14:40:31
HD Request # 19 | Intraday data download complete for LEZ17-LEG18.FUT_SPREAD.CME. Unique request ID: 18 | 2017-12-01 14:40:31
Removed historical data download ID 18 | 2017-12-01 14:40:31
Real-time Intraday chart data file updates started for LEZ17-LEG18.FUT_SPREAD.CME | 2017-12-01 14:40:31
Intraday chart data file opened for LEZ17-LEG18.FUT_SPREAD.CME | 2017-12-01 14:40:31

HD Request # 20 | Downloading Intraday chart data for LEG18-LEM18.FUT_SPREAD.CME to the file LEG18-LEM18.FUT_SPREAD.CME.scid. Service: cme | 2017-12-01 14:40:31
HD Request # 20 | Download start date-time: 2017-12-01 14:39:11.000 | 2017-12-01 14:40:31
HD Request # 20 | Using server: ds1.sierracharts.com port 10150 | 2017-12-01 14:40:31
Socket (339) | Creating socket. | 2017-12-01 14:40:31
Socket (339) | Connecting to IP: 8.18.161.135. | 2017-12-01 14:40:31
Socket (338) | Socket gracefully closed by remote side. | 2017-12-01 14:40:31
Socket (338) | Closed. | 2017-12-01 14:40:31
HD Request # 20 | Setting DTC encoding to Binary VLS | 2017-12-01 14:40:31
HD Request # 20 | Sending historical data logon request message. | 2017-12-01 14:40:31
HD Request # 20 | Requesting Intraday data. Start date-time: 2017-12-01 14:39:11. Record interval: 0. Symbol: LEG18-LEM18.FUT_SPREAD.CME | 2017-12-01 14:40:31
HD Request # 20 | Decompressing data. | 2017-12-01 14:40:32
HD Request # 20 | Receiving Intraday data for LEG18-LEM18.FUT_SPREAD.CME starting at 2017-12-01 14:39:11 | 2017-12-01 14:40:32
Socket (339) | Initiating close of socket by core. | 2017-12-01 14:40:32
Socket (339) | Shutdown started. Waiting for graceful close. | 2017-12-01 14:40:32
Historical data download thread signaled to stop. | 2017-12-01 14:40:32
HD Request # 20 | Received 1 record from 2017-12-01 14:39:11 to 2017-12-01 14:39:11 (0.0 seconds) and wrote 0 records for LEG18-LEM18.FUT_SPREAD.CME | 2017-12-01 14:40:32
HD Request # 20 | Completion time: 0s | 2017-12-01 14:40:32
HD Request # 20 | Intraday data download complete for LEG18-LEM18.FUT_SPREAD.CME. Unique request ID: 19 | 2017-12-01 14:40:32
Removed historical data download ID 19 | 2017-12-01 14:40:32
Real-time Intraday chart data file updates started for LEG18-LEM18.FUT_SPREAD.CME | 2017-12-01 14:40:32
Intraday chart data file opened for LEG18-LEM18.FUT_SPREAD.CME | 2017-12-01 14:40:32

Socket (339) | Socket gracefully closed by remote side. | 2017-12-01 14:40:32
Socket (339) | Closed. | 2017-12-01 14:40:32
HD Server | HD Request # 9 | Socket: 337 | Symbol: LEG18-LEM18.FUT_SPREAD.CME | ServiceCode: DTCSubInstance | RecordInterval: 0 | Records Served: 1 | ClientRequestID: 9 | Username: . | 2017-12-01 14:40:32
Socket (337) | Socket gracefully closed by remote side. | 2017-12-01 14:40:32
Socket (337) | Initiating close of socket by core. | 2017-12-01 14:40:32
Socket (337) | Received socket Close event. | 2017-12-01 14:40:32
Socket (337) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-12-01 14:40:32
Socket (337) | Closed. | 2017-12-01 14:40:32
HD Server | Server thread ending. Socket closed. | Username: . | 2017-12-01 14:40:32
HD Server | New server thread for client has been created for incoming connection. | 2017-12-01 14:40:32
Socket (340) | Creating socket. | 2017-12-01 14:40:32
HD Server | Setting DTC encoding to Binary VLS | 2017-12-01 14:40:32
HD Server | Received login. Requesting authorization. | Username: . | 2017-12-01 14:40:33
HD Server | Login has been authorized. | Username: . | 2017-12-01 14:40:33
HD Server | HD Request #10 | Socket: 340 | Symbol: LEM18 | ServiceCode: DTCSubInstance | RecordInterval: 0 | MaximumDaysRequested: 0 | Start date-time: 2017-12-01 14:40:06 | ClientRequestID: 10 | Username: . | 2017-12-01 14:40:33
HD Server | HD Request # 10 | Socket: 340 | Symbol: LEM18 | ServiceCode: DTCSubInstance | RecordInterval: 0 | Records Served: 2 | ClientRequestID: 10 | Username: . | 2017-12-01 14:40:33
Socket (340) | Socket gracefully closed by remote side. | 2017-12-01 14:40:33
Socket (340) | Received socket Close event. | 2017-12-01 14:40:33
Socket (340) | Initiating close of socket by core. | 2017-12-01 14:40:33
Socket (340) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-12-01 14:40:33
Socket (340) | Closed. | 2017-12-01 14:40:33
HD Server | Server thread ending. Socket closed. | Username: . | 2017-12-01 14:40:33
HD Server | New server thread for client has been created for incoming connection. | 2017-12-01 14:40:33
Socket (341) | Creating socket. | 2017-12-01 14:40:33
HD Server | Setting DTC encoding to Binary VLS | 2017-12-01 14:40:33
HD Server | Received login. Requesting authorization. | Username: . | 2017-12-01 14:40:33
HD Server | Login has been authorized. | Username: . | 2017-12-01 14:40:33
HD Server | HD Request #11 | Socket: 341 | Symbol: LEZ17-LEG18.FUT_SPREAD.CME | ServiceCode: DTCSubInstance | RecordInterval: 0 | MaximumDaysRequested: 0 | Start date-time: 2017-12-01 14:39:50 | ClientRequestID: 11 | Username: . | 2017-12-01 14:40:33
HD Server | HD Request # 11 | Socket: 341 | Symbol: LEZ17-LEG18.FUT_SPREAD.CME | ServiceCode: DTCSubInstance | RecordInterval: 0 | Records Served: 16 | ClientRequestID: 11 | Username: . | 2017-12-01 14:40:33
Socket (341) | Socket gracefully closed by remote side. | 2017-12-01 14:40:33
Socket (341) | Received socket Close event. | 2017-12-01 14:40:33
Socket (341) | Initiating close of socket by core. | 2017-12-01 14:40:33
Socket (341) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-12-01 14:40:33
Socket (341) | Closed. | 2017-12-01 14:40:33
HD Server | Server thread ending. Socket closed. | Username: . | 2017-12-01 14:40:33
Opened cached Intraday file: C:\SierraChart\Data\LEG18.scid | 2017-12-01 14:40:38
Opened cached Intraday file: C:\SierraChart\Data\LEZ17-LEG18.FUT_SPREAD.CME.scid | 2017-12-01 14:40:38
[2017-12-01 15:11:43]
Sierra Chart Engineering - Posts: 65140
OK we see what the problem is:

SC Data - All Services | Using low bandwidth mode. | 2017-12-01 14:40:23

You need to disable Low Bandwidth Mode. Refer to:
https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#LowBandwidthOption
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2017-12-01 15:11:51
[2017-12-01 15:14:07]
User316855 - Posts: 7
Fixed

Thanks

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