Home >> Support Board

Support Board

Date/Time: Sun, 19 May 2024 06:58:24 +0000

How to Post a Message for Support

Which syntax do I have to use for Twitter messages?

View Count: 5122

[2017-08-31 07:16:54] #1 [Go To First Post]
Autotrade8 - Posts: 26
Hi, When I look in Global Settings\General settings\Alerts it should be possible to use your Twitter account for receiving messages. However I tried this https://twitter.com/vfr750_NL and @vfr750_NL. vfr750_NL is my twitter account. In both cases the message from the system was : Alert email error. The email adres is not valid... I am aware this is not an email address but it should be possible using your Twitter account to receive alert messages. In any case, SierraChart is telling me this ;-)

[2017-08-31 17:20:01] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We need to prepare documentation for how to use Twitter. We will update the error message to be "You have entered a Twitter username but did not enable Twitter on the Account Control Panel". Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-08-31 17:20:25

[2017-09-01 06:54:31] #3 [Go To First Post]
Autotrade8 - Posts: 26
Sorry and maybe I don't understand but when I look into the Account Control Panel I can't find anything to enable Twitter.....

[2017-09-01 17:59:29] #4 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
It has not been listed. But it is going to be today. Here is the page: https://www.sierrachart.com/UserControlPanel.php?page=Twitter Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2017-09-02 15:35:07] #5 [Go To First Post]
Autotrade8 - Posts: 26
It's working well, awesome. I have tested with a replay but...............for me personally it would be great if these Twitter messages can appear as a normal Tweet. I mean no DM. If so people can follow me and my signals and I can protect my Tweets if I want. Please, can you do that?

[2017-09-02 20:40:16] #6 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We will look into this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2017-09-03 10:26:45] #7 [Go To First Post]
Autotrade8 - Posts: 26
Thank you very much! Will you please keep me informed when you can change it as I want?

[2017-09-03 19:25:30] #8 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Yes. And check back in a few days. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2017-09-07 16:29:50] #9 [Go To First Post]
User29926 - Posts: 92
Sierra, Will the alert sent out to twitter be the alert selected in the general settings or the alert from the study itself?

[2017-09-07 17:36:35] #10 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Based on the question there is a misunderstanding. Are you referring to the Alert Number? The study would control this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-09-07 17:37:33

[2017-09-07 18:18:34] #11 [Go To First Post]
User29926 - Posts: 92
Ok.. thanks...I have a bunch of enabled study alerts and would only want the enabled alert for the actual trade signal itself to be sent out to twitter. Date Time Of Last Edit: 2017-09-07 18:21:59

[2017-09-07 19:42:01] #12 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
OK then just use a particular Alert Number that you want to use for Twitter messages. This is controllable for each Alert Number. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2017-09-08 00:14:23] #13 [Go To First Post]
User29926 - Posts: 92
OK then just use a particular Alert Number that you want to use for Twitter messages. This is controllable for each Alert Number. Done, I also configure my account for twitter use per your documentation. But I'm also receiving the error message to be "You have entered a Twitter username but did not enable Twitter on the Account Control Panel". Maybe the process is still being configured at Sierra. So I will wait until you post back the process is completed and ready for use. I was also wondering ,if it is possible to send signal data to a web page? ie: https://website.com\data.aspx Instead of a twitter account. Thanks Date Time Of Last Edit: 2017-09-08 00:18:01

[2017-09-08 00:44:31] #14 [Go To First Post]
Sierra Chart - Max - Posts: 5618
Refer to the Twitter Control Panel here: https://www.sierrachart.com/UserControlPanel.php?page=Twitter Sierra Chart Support

[2017-09-08 05:22:57] #15 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
I was also wondering ,if it is possible to send signal data to a web page? ie: https://website.com\data.aspx Instead of a twitter account. We will see about this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2017-09-08 08:11:20] #16 [Go To First Post]
Autotrade8 - Posts: 26
I'm a little curious about the progress to be able to receive the tweets as a normal twitter message. The message I'm still receiving now as a DM Twitter there is a whole lot of text that I really don't want. Is there a way that I have any influence on that? Because it does not matter if I unchecked or checked the Include Alert Name and / or Alert comment boxes. I want only the name of the underlying asset, Price, Time and LONG or SHORT. That's all. All the other is irrelevant


Twitter_SIERRA.png / V - Attached On 2017-09-08 08:10:34 UTC - Size: 15.19 KB - 567 views

[2017-09-08 12:06:31] #17 [Go To First Post]
User29926 - Posts: 92
[I'm a little curious about the progress to be able to receive the tweets as a normal twitter message. The message I'm still receiving now as a DM Twitter there is a whole lot of text that I really don't want. Is there a way that I have any influence on that? Because it does not matter if I unchecked or checked the Include Alert Name and / or Alert comment boxes. I want only the name of the underlying asset, Price, Time and LONG or SHORT. That's all. All the other is irrelevant Or even better, provide a window/form that we can check off what information we want to include in the tweet relating to the specific alert .This will take a little more work on the part of Sierra, but it will allow their customers to have control regarding what data is sent out. Date Time Of Last Edit: 2017-09-08 12:08:33

[2017-09-08 18:06:52] #18 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Currently there is no way to customize the particular Alert Message sent from a study. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2017-09-09 06:40:35] #19 [Go To First Post]
Autotrade8 - Posts: 26
When do you think we can receive the Twitter messages as a normal tweet instead of now receiving as a DM twitter message?

[2017-09-10 06:03:17] #20 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
To set a Twitter message as public, this can now be done here: https://www.sierrachart.com/UserControlPanel.php?page=Twitter I was also wondering ,if it is possible to send signal data to a web page? ie: https://website.com\data.aspx Instead of a twitter account. In regards to this, you need to use this functionality: sc.MakeHTTPRequest() Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-09-10 06:03:46

[2017-09-10 08:31:31] #21 [Go To First Post]
Autotrade8 - Posts: 26
Twitter Public message is working well too. Great! But unfortunately there isn't any difference between checking or unchecking the 2 boxes for the email alert name notification or email comment notification.... It would be awesome if I can choose what I want people can see........

[2017-09-10 09:18:54] #22 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
But unfortunately there isn't any difference between checking or unchecking the 2 boxes for the email alert name notification or email comment notification. These are documented here: https://www.sierrachart.com/index.php?page=doc/GeneralSettings.html#IncludeAlertNameInAlertEmail Is the functionality of these options working different than the documentation exactly as explained? We would expect the functionality to work precisely as documented. And in your case we would not expect any significant difference in the message output. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-09-10 09:20:00

[2017-09-10 09:22:14] #23 [Go To First Post]
Autotrade8 - Posts: 26
English is not my mother language. Your manuals and explanations are very good, that's not the point but these ones are overwhelming me sometimes and I am sure I am not the only one.

[2017-09-11 11:44:46] #24 [Go To First Post]
Autotrade8 - Posts: 26
Maybe it is possible what I want but I have tried so many but I didn't succeed. Maybe you can help me? Please, look at the image. In the alert I am receiving I don't want the text "ID:7 DAX (GER30 Renko 3t #8 Heikin-Ashi)". I have tried in settings the Short name and I tried to change the name in cell A1 of the spreadsheet but that's not allowed....


DAX_STUDY_RENAME.png / V - Attached On 2017-09-11 11:44:14 UTC - Size: 140.97 KB - 423 views

[2017-09-11 16:13:40] #25 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
OK, we will just include the short name only for the study name in the alert message. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account: