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Date/Time: Sat, 04 May 2024 03:29:57 +0000



Why do I see this: "Draw DOM in graph" like this?

View Count: 905

[2017-07-05 09:42:41]
User252419 - Posts: 235
Why do I see DOM like this?
http://www.sierrachart.com/image.php?Image=1499247465247.png

In DOM appears worse:
http://www.sierrachart.com/image.php?Image=1499247690778.png

Thank you
[2017-07-05 13:52:25]
User252419 - Posts: 235
Hello,

My DOM is not displaying data correctly, is it a data issue with Gain capital or some kind of connection issue between sierra chart and gain capital?
Thank you,
[2017-07-05 16:12:05]
Sierra Chart Engineering - Posts: 104368
This is a problem with the Gain Capital data feed, but we do think though that we maybe can solve this from the Sierra Chart side. We are implementing some code changes now which will be out in a few days.

Another user reported a similar problem today.


Follow the instructions here to reconnect to the data feed which will reset the depth data:
File Menu: Procedure to Reconnect to the Data and Trade Servers

You could also consider using the Sierra Chart Exchange Data Feed:
Sierra Chart Exchange Data Feed
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-07-05 16:13:42
[2017-07-05 16:24:53]
User252419 - Posts: 235
Cool, thank yoU!
I reconnected and it worked. I think today is the first day that I see well the Bid/Ask Market Depth Pulling/Stacking columns in the DOM. So keep the changes you've made because now is working perfectly!

How much does "Sierra Chart Exchange Data Feed" cost?
Thank you,
Date Time Of Last Edit: 2017-07-05 16:25:11
[2017-07-05 16:33:15]
Sierra Chart Engineering - Posts: 104368
Pricing for the data feed can be found here:
Sierra Chart Exchange Data Feed: Data Feed Pricing
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-07-05 16:42:16]
User252419 - Posts: 235
And how can I execute orders with my broker with your data? Do I need a different DOM to execute the orders?
Thank you
[2017-07-05 16:44:49]
Sierra Chart Engineering - Posts: 104368
This is explained here:
Sierra Chart Exchange Data Feed: Integration with Trading Services

Everything is explained on that page. Be sure to read it first.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-07-08 11:20:55]
User252419 - Posts: 235
Ok,
-I have an account with Gain Capital through stage5trading (https://stage5trading.com/).

-When you say in the page about Sierra Chart Exchange Data Feed: This data feed is fully and seamlessly integrated with all supported Trading services:
GAIN Capital (OEC Trader) Live account.
Does it mean I need to have an account with OEC Trader(https://futuresonline.com/trading/oec-trader) ?

-Is it possible to receive your data feed with Stage 5 trading ( https://stage5trading.com/ ) -Gain Capital account?
So if it is not possible with stage5trading. I guess I should change broker right?

-In the case it is NOT AVAILABLE to receive Sierra Chart Exchange Data Feed with Stage 5 broker. Are you currently working on this with Stage 5? When would it be available?

-In the case it is AVAILABLE to receive Sierra Chart Exchange Data Feed with Stage 5 broker:
Using Stage 5 broker in the Set Up page for Sierra Chart Exchange Data Feed I am not able to activate Exchange fees. This is what it says:


Account Notes/Actions Required:
There are no exchanges activated on your real-time data connections. Exchanges must be enabled to receive real-time data.
The Sierra Chart Real-Time and Historical Exchange Data Feed and Exchanges will renew on 2017-07-22 05:00:00 UTC.
Action Result:
Activating CME with Market Depth for nonprofessional Trading accounts.
You must have a funded futures Trading account with one of the supported Trading Services and Sierra Chart must be connected to that account, to be able to use this exchange. Do *not* activate this exchange unless you have a funded futures trading account with one of the supported Trading Services because otherwise you will not receive real-time data with this particular exchange and Sierra Chart support will not be able to issue a refund.
You will be charged 0 USD for the real-time data from the CME with Market Depth for nonprofessional Trading accounts exchange from this moment until July 31.
You will be charged the 5.25 USD next month on August 1 unless you deactivate the exchange.
Press Activate to confirm.


Thank you,
Date Time Of Last Edit: 2017-07-08 12:53:28
[2017-07-10 04:35:52]
Sierra Chart Engineering - Posts: 104368

Does it mean I need to have an account with OEC Trader(https://futuresonline.com/trading/oec-trader) ?
Not directly.


-Is it possible to receive your data feed with Stage 5 trading ( https://stage5trading.com/ ) -Gain Capital account?
Yes.

Using Stage 5 broker in the Set Up page for Sierra Chart Exchange Data Feed I am not able to activate Exchange fees. This is what it says:
Go ahead and activate and confirm the CME exchange fee that you did. You will be able to use it. Stage 5 is supported because you are using Gain Capital through them.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-07-10 07:53:48]
User252419 - Posts: 235
Please, can you confirm me that I'm receiving the correct Sierra Chart Data Feed for CME indices?
Thank you,


Software version: 1580 | 2017-07-10 02:45:40
Uses New Spreadsheets | 2017-07-10 02:45:40
Usage end date: 2017-07-30 | 2017-07-10 02:45:40
Enabled for: Advanced Features. | 2017-07-10 02:45:40
Enabled for: Advanced Features 2. | 2017-07-10 02:45:40
Enabled for: Sierra Chart Historical Data Service. | 2017-07-10 02:45:40
Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2017-07-10 02:45:40
Enabled for: INDEXES_DATA_BARCHART | 2017-07-10 02:45:40
Enabled for: CME with Market Depth for nonprofessional Trading accounts | 2017-07-10 02:45:40
Received 1 data feed usernames. | 2017-07-10 02:45:40
Allow Support for Sierra Chart Data Feeds is enabled. | 2017-07-10 02:45:40
Current selected Data/Trading service: GAIN Capital/OEC | 2017-07-10 02:45:40
Chart Update Interval: 10 | 2017-07-10 02:45:40
Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2017-07-10 02:45:40
2017-07-10 02:45:40 Local computer time | 2017-07-10 02:45:40
2017-07-10 07:45:40 Local computer time in UTC | 2017-07-10 02:45:40
2017-07-10 02:45:40 Local computer time in SC Time Zone | 2017-07-10 02:45:40
2017-07-10 07:31:31 Server time in UTC | 2017-07-10 02:45:40
Local computer UTC time and Server UTC time difference: 21 seconds. | 2017-07-10 02:45:40
Program path: C:\SierraChart\ | 2017-07-10 02:45:40
Data Files path: C:\SierraChart\Data\ | 2017-07-10 02:45:40
OS Version Number: 10.0 | 2017-07-10 02:45:40
Locale Setting: C | 2017-07-10 02:45:40

File >> Disconnect selected. | 2017-07-10 02:46:02
GAIN Capital FIX Trading: DisconnectFIX called. | 2017-07-10 02:46:02
GAIN Capital FIX Trading: Sending a Logout message. | 2017-07-10 02:46:02
GAIN Capital FAST Data: Sending a Logout message. | 2017-07-10 02:46:02
DTC Client (19) | Initiating close of socket by core. | 2017-07-10 02:46:02
DTC Client (19) | Shutdown started. Waiting for graceful close. | 2017-07-10 02:46:02
DTC Client (19) | Socket gracefully closed by remote side. | 2017-07-10 02:46:02
SC Data - All Services | Disconnected from the server. | 2017-07-10 02:46:02
DTC Client (19) | Closed. | 2017-07-10 02:46:02
GAIN Capital/OEC | Disconnected. | 2017-07-10 02:46:02
GAIN Capital FAST Data socket (18) | Socket gracefully closed by remote side. | 2017-07-10 02:46:02
GAIN Capital FAST Data socket (18) | Received socket Close event | 2017-07-10 02:46:02
GAIN Capital FIX Trading socket (17) | Socket gracefully closed by remote side. | 2017-07-10 02:46:02
GAIN Capital FIX Trading socket (17) | Received socket Close event | 2017-07-10 02:46:02
GAIN Capital FAST Data socket (18) | Initiating close of socket by core. | 2017-07-10 02:46:02
GAIN Capital FAST Data: Remote side disconnected without completing the logout sequence. Final messages may have been lost, although unlikely. | 2017-07-10 02:46:02
GAIN Capital FAST Data socket (18) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-07-10 02:46:02
GAIN Capital FAST Data socket (18) | Closed. | 2017-07-10 02:46:02
GAIN Capital/OEC | Disconnected from the FAST market data server. | 2017-07-10 02:46:02
GAIN Capital FIX Trading: Received a Logout message. | 2017-07-10 02:46:02
GAIN Capital FIX Trading socket (17) | Initiating close of socket by core. | 2017-07-10 02:46:02
GAIN Capital/OEC | Disconnected from the trading server. | 2017-07-10 02:46:02
GAIN Capital FIX Trading socket (17) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-07-10 02:46:02
GAIN Capital FIX Trading socket (17) | Closed. | 2017-07-10 02:46:02

GAIN Capital/OEC | Connecting to trading server prod.gainfutures.com. Port: 9400. | 2017-07-10 02:46:04
GAIN Capital FIX Trading socket (34) | Creating socket. Using TLS 1.2. | 2017-07-10 02:46:04
GAIN Capital FIX Trading socket (34) | Connecting to IP: 64.94.37.222. | 2017-07-10 02:46:04
GAIN Capital FIX Trading: Sending the Logon message. | 2017-07-10 02:46:05
GAIN Capital FIX Trading | Connected to trading server. | 2017-07-10 02:46:05
GAIN Capital/OEC | Connecting to market data server prod.gainfutures.com:9301. | 2017-07-10 02:46:05
GAIN Capital FAST Data socket (35) | Creating socket. | 2017-07-10 02:46:05
GAIN Capital FAST Data socket (35) | Connecting to IP: 64.94.37.222. | 2017-07-10 02:46:05
GAIN Capital FAST Data: Sending the Hello message. | 2017-07-10 02:46:05
GAIN Capital FAST Data: Sending the Logon message. | 2017-07-10 02:46:05
GAIN Capital/OEC | Connected to data and trading server. | 2017-07-10 02:46:05
Mapping ESZ6 to ESZ16. Service code: cme | 2017-07-10 02:46:05
SC Data - All Services | Starting real-time market data updates for: ESZ16. ID: 1 | 2017-07-10 02:46:05
SC Data - All Services | Using username 0 | 2017-07-10 02:46:05
SC Data - All Services | Connecting to the server ds1.sierracharts.com. Port 443 | 2017-07-10 02:46:05
SC Data - All Services | Requesting security definition data for: ESZ16. ID: 1 | 2017-07-10 02:46:05
Intraday data recording state for symbol ESZ6 is set to download 'Pending'. | 2017-07-10 02:46:05
DTC Client (36) | Creating socket. | 2017-07-10 02:46:05
DTC Client (36) | Connecting to IP: 8.18.161.135. | 2017-07-10 02:46:05
Delaying start of download for ESZ6 | 2017-07-10 02:46:05
HD Server | New server thread for client has been created for incoming connection. | 2017-07-10 02:46:05
Socket (37) | Creating socket. | 2017-07-10 02:46:05
HD Server | Setting DTC encoding to Binary VLS | 2017-07-10 02:46:05
HD Server | Received login. Requesting authorization. | Username: User252419. | 2017-07-10 02:46:05
HD Server | Login has been authorized. | Username: User252419. | 2017-07-10 02:46:05
HD Server | HD Request | Symbol: ESZ6 | ServiceCode: DTCSubInstance | RecordInterval: 0 | MaximumDaysRequested: 0 | Start date-time: 2016-12-16 14:29:59 | ClientRequestID: 8 | Username: User252419. | 2017-07-10 02:46:05
Mapping ESU7 to ESU17. Service code: cme | 2017-07-10 02:46:05
SC Data - All Services | Starting real-time market data updates for: ESU17. ID: 2 | 2017-07-10 02:46:05
SC Data - All Services | Requesting security definition data for: ESU17. ID: 2 | 2017-07-10 02:46:05
Intraday data recording state for symbol ESU7 is set to download 'Pending'. | 2017-07-10 02:46:05
Requesting market depth updates for: ESU7 if supported. | 2017-07-10 02:46:05
SC Data - All Services | Connected to server. | 2017-07-10 02:46:05
SC Data - All Services | Starting socket receive thread. | 2017-07-10 02:46:05
SC Data - All Services | Sending Encoding Request to server | 2017-07-10 02:46:05
Mapping NQU7 to NQU17. Service code: cme | 2017-07-10 02:46:05
SC Data - All Services | Starting real-time market data updates for: NQU17. ID: 3 | 2017-07-10 02:46:05
SC Data - All Services | Requesting security definition data for: NQU17. ID: 3 | 2017-07-10 02:46:05
Intraday data recording state for symbol NQU7 is set to download 'Pending'. | 2017-07-10 02:46:05
Requesting market depth updates for: NQU7 if supported. | 2017-07-10 02:46:05
SC Data - All Services | Setting DTC encoding to Binary VLS | 2017-07-10 02:46:05
SC Data - All Services | Sending logon request message. | 2017-07-10 02:46:05
SC Data - All Services | Received logon response. | 2017-07-10 02:46:06
SC Data - All Services | Server Name: SC Realtime Server. | 2017-07-10 02:46:06
SC Data - All Services | Server protocol version: 7. Client protocol version: 7 | 2017-07-10 02:46:06
SC Data - All Services | Successfully connected. | 2017-07-10 02:46:06
SC Data - All Services | Trading is not supported. | 2017-07-10 02:46:06
SC Data - All Services | Restarting real-time data updates for symbol: ESU7 -> ESU17 | 2017-07-10 02:46:06
SC Data - All Services | Restarting real-time data updates for symbol: ESZ6 -> ESZ16 | 2017-07-10 02:46:06
SC Data - All Services | Restarting real-time data updates for symbol: NQU7 -> NQU17 | 2017-07-10 02:46:06
SC Data - All Services | Received security definition for symbol ESU7 | 2017-07-10 02:46:06
Opened cached Depth file: C:\SierraChart\Data\MarketDepthData\ESU7.2017-07-10.depth | 2017-07-10 02:46:06
SC Data - All Services | Clearing market depth for ESU7. | 2017-07-10 02:46:06
SC Data - All Services | Clearing market depth for NQU7. | 2017-07-10 02:46:06
Opened cached Depth file: C:\SierraChart\Data\MarketDepthData\NQU7.2017-07-10.depth | 2017-07-10 02:46:06
SC Data - All Services | Real-time data for symbol ESZ6 is currently unavailable. | 2017-07-10 02:46:06
SC Data - All Services | Received security definition for symbol ESZ6 | 2017-07-10 02:46:06
SC Data - All Services | Received security definition for symbol NQU7 | 2017-07-10 02:46:06
Delaying start of download for ESZ6 | 2017-07-10 02:46:07
GAIN Capital/OEC | Received Trade Positions request acknowledgment message. Request Result: 2. Request Status: 1 | 2017-07-10 02:46:11
HD Request # 16 | Downloading Intraday chart data for ESZ6 to the file ESZ6.scid. Service: cme | 2017-07-10 02:46:11
HD Request # 16 | Download start date-time: 2016-12-16 08:29:59.000 | 2017-07-10 02:46:11
HD Request # 16 | Using server: ds7.sierracharts.com port 10149 | 2017-07-10 02:46:11
Socket (39) | Creating socket. | 2017-07-10 02:46:11
Socket (39) | Connecting to IP: 8.18.161.133. | 2017-07-10 02:46:11
HD Request # 16 | Setting DTC encoding to Binary VLS | 2017-07-10 02:46:12
HD Request # 16 | Sending historical data logon request message. | 2017-07-10 02:46:12
HD Request # 16 | Requesting Intraday data. Start date-time: 2016-12-16 08:29:59. Record interval: 0. Symbol: ESZ16 | 2017-07-10 02:46:12
HD Request # 16 | Decompressing data. | 2017-07-10 02:46:12
HD Request # 16 | Receiving Intraday data for ESZ6 starting at 2016-12-16 08:29:59 | 2017-07-10 02:46:12
Socket (39) | Initiating close of socket by core. | 2017-07-10 02:46:12
Socket (39) | Shutdown started. Waiting for graceful close. | 2017-07-10 02:46:12
Socket (39) | Socket gracefully closed by remote side. | 2017-07-10 02:46:12
Socket (39) | Closed. | 2017-07-10 02:46:12
Historical data download thread signaled to stop. | 2017-07-10 02:46:12
HD Request # 16 | Received 6 records from 2016-12-16 08:29:59 to 2016-12-16 08:29:59 (0.0 seconds) and wrote 0 records for ESZ6 | 2017-07-10 02:46:12
HD Request # 16 | Intraday download COMPLETE for ESZ6. Completion time: 1s. Unique request ID: 15 | 2017-07-10 02:46:12
Removed historical data download ID 15 | 2017-07-10 02:46:12
Real-time Intraday chart data file updates started for ESZ6 | 2017-07-10 02:46:12
Intraday chart data file opened for ESZ6 | 2017-07-10 02:46:12

HD Request # 17 | Downloading Intraday chart data for ESU7 to the file ESU7.scid. Service: cme | 2017-07-10 02:46:12
HD Request # 17 | Download start date-time: 2017-07-10 02:46:19.000 | 2017-07-10 02:46:12
HD Request # 17 | Using server: ds1.sierracharts.com port 10150 | 2017-07-10 02:46:12
Socket (40) | Creating socket. | 2017-07-10 02:46:12
Socket (40) | Connecting to IP: 8.18.161.135. | 2017-07-10 02:46:12
HD Request # 17 | Setting DTC encoding to Binary VLS | 2017-07-10 02:46:12
HD Request # 17 | Sending historical data logon request message. | 2017-07-10 02:46:12
HD Request # 17 | Requesting Intraday data. Start date-time: 2017-07-10 02:46:19. Record interval: 0. Symbol: ESU17 | 2017-07-10 02:46:12
HD Request # 17 | Decompressing data. | 2017-07-10 02:46:13
HD Request # 17 | Receiving Intraday data for ESU7 starting at 2017-07-10 02:46:19 | 2017-07-10 02:46:13
HD Request # 17 | Timestamp of first Intraday data file record written: 2017-07-10 02:46:28 | 2017-07-10 02:46:13
Socket (40) | Initiating close of socket by core. | 2017-07-10 02:46:13
Socket (40) | Shutdown started. Waiting for graceful close. | 2017-07-10 02:46:13
Socket (40) | Socket gracefully closed by remote side. | 2017-07-10 02:46:13
Socket (40) | Closed. | 2017-07-10 02:46:13
Historical data download thread signaled to stop. | 2017-07-10 02:46:13
HD Request # 17 | Received 53 records from 2017-07-10 02:46:19 to 2017-07-10 02:46:28 (9.1 seconds) and wrote 52 records for ESU7 | 2017-07-10 02:46:13
Added 1 Time and Sales records to Intraday data file for ESU7 after download. | 2017-07-10 02:46:13
HD Request # 17 | Intraday download COMPLETE for ESU7. Completion time: 0s. Unique request ID: 16 | 2017-07-10 02:46:13
Removed historical data download ID 16 | 2017-07-10 02:46:13
Real-time Intraday chart data file updates started for ESU7 | 2017-07-10 02:46:13
Intraday chart data file opened for ESU7 | 2017-07-10 02:46:13

HD Request # 18 | Downloading Intraday chart data for NQU7 to the file NQU7.scid. Service: cme | 2017-07-10 02:46:13
HD Request # 18 | Download start date-time: 2017-07-10 02:46:15.000 | 2017-07-10 02:46:13
HD Request # 18 | Using server: ds7.sierracharts.com port 10149 | 2017-07-10 02:46:13
Socket (41) | Creating socket. | 2017-07-10 02:46:13
Socket (41) | Connecting to IP: 8.18.161.133. | 2017-07-10 02:46:13
Chart #8 has tagged chart #1 for full recalculation. Chartbook: Trigger_ES.cht | 2017-07-10 02:46:13
Chart #8 has tagged chart #12 for full recalculation. Chartbook: Trigger_ES.cht | 2017-07-10 02:46:13
Chart #8 has tagged chart #13 for full recalculation. Chartbook: Trigger_ES.cht | 2017-07-10 02:46:13
Chart #8 has tagged chart #14 for full recalculation. Chartbook: Trigger_ES.cht | 2017-07-10 02:46:13
ESU7 [CBV] [M] Renko 2t #13 | Performing a full recalculation because it has been tagged. Chartbook: Trigger_ES.cht | 2017-07-10 02:46:13
Chart #13 has tagged chart #14 for full recalculation. Chartbook: Trigger_ES.cht | 2017-07-10 02:46:13
Chart #13 has tagged chart #14 for full recalculation. Chartbook: Trigger_ES.cht | 2017-07-10 02:46:13
ESU7 [CBV] [M] Renko 2t #12 | Performing a full recalculation because it has been tagged. Chartbook: Trigger_ES.cht | 2017-07-10 02:46:13
Chart #12 has tagged chart #14 for full recalculation. Chartbook: Trigger_ES.cht | 2017-07-10 02:46:13
Chart #12 has tagged chart #14 for full recalculation. Chartbook: Trigger_ES.cht | 2017-07-10 02:46:13
ESU7 [CBV] [M] Renko 2t #14 | Performing a full recalculation because it has been tagged. Chartbook: Trigger_ES.cht | 2017-07-10 02:46:13
HD Request # 18 | Setting DTC encoding to Binary VLS | 2017-07-10 02:46:13
HD Request # 18 | Sending historical data logon request message. | 2017-07-10 02:46:13
HD Server | HD Request # 8 | Symbol: ESZ6 | ServiceCode: DTCSubInstance | RecordInterval: 0 | Records Served: 6 | ClientRequestID: 8 | Username: User252419. | 2017-07-10 02:46:13
Socket (37) | Socket gracefully closed by remote side. | 2017-07-10 02:46:13
Socket (37) | Initiating close of socket by core. | 2017-07-10 02:46:13
Socket (37) | Received socket Close event | 2017-07-10 02:46:13
Socket (37) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-07-10 02:46:13
Socket (37) | Closed. | 2017-07-10 02:46:13
HD Server | Server thread ending. Socket closed. | Username: User252419. | 2017-07-10 02:46:13
HD Server | New server thread for client has been created for incoming connection. | 2017-07-10 02:46:13
Socket (42) | Creating socket. | 2017-07-10 02:46:13
HD Server | Setting DTC encoding to Binary VLS | 2017-07-10 02:46:13
HD Server | Received login. Requesting authorization. | Username: User252419. | 2017-07-10 02:46:13
HD Server | Login has been authorized. | Username: User252419. | 2017-07-10 02:46:13
HD Server | HD Request | Symbol: ESU7 | ServiceCode: DTCSubInstance | RecordInterval: 0 | MaximumDaysRequested: 0 | Start date-time: 2017-07-10 07:46:19 | ClientRequestID: 9 | Username: User252419. | 2017-07-10 02:46:13
HD Server | HD Request # 9 | Symbol: ESU7 | ServiceCode: DTCSubInstance | RecordInterval: 0 | Records Served: 54 | ClientRequestID: 9 | Username: User252419. | 2017-07-10 02:46:13
Socket (42) | Socket gracefully closed by remote side. | 2017-07-10 02:46:13
Socket (42) | Initiating close of socket by core. | 2017-07-10 02:46:13
Socket (42) | Received socket Close event | 2017-07-10 02:46:13
Socket (42) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-07-10 02:46:13
Socket (42) | Closed. | 2017-07-10 02:46:13
HD Server | Server thread ending. Socket closed. | Username: User252419. | 2017-07-10 02:46:13
HD Server | New server thread for client has been created for incoming connection. | 2017-07-10 02:46:13
Socket (43) | Creating socket. | 2017-07-10 02:46:13
HD Server | Setting DTC encoding to Binary VLS | 2017-07-10 02:46:13
HD Server | Received login. Requesting authorization. | Username: User252419. | 2017-07-10 02:46:13
HD Server | Login has been authorized. | Username: User252419. | 2017-07-10 02:46:13
HD Server | HD Request | Symbol: NQU7 | ServiceCode: DTCSubInstance | RecordInterval: 0 | MaximumDaysRequested: 0 | Start date-time: 2017-07-10 07:46:15 | ClientRequestID: 10 | Username: User252419. | 2017-07-10 02:46:13
ESU7 [CBV] [M] #1 | Performing a full recalculation because it has been tagged. Chartbook: Trigger_ES.cht | 2017-07-10 02:46:13
HD Request # 18 | Requesting Intraday data. Start date-time: 2017-07-10 02:46:15. Record interval: 0. Symbol: NQU17 | 2017-07-10 02:46:13
HD Request # 18 | Decompressing data. | 2017-07-10 02:46:13
HD Request # 18 | Receiving Intraday data for NQU7 starting at 2017-07-10 02:46:15 | 2017-07-10 02:46:13
HD Request # 18 | Timestamp of first Intraday data file record written: 2017-07-10 02:46:28 | 2017-07-10 02:46:13
Socket (41) | Initiating close of socket by core. | 2017-07-10 02:46:13
Socket (41) | Shutdown started. Waiting for graceful close. | 2017-07-10 02:46:13
Socket (41) | Socket gracefully closed by remote side. | 2017-07-10 02:46:13
Socket (41) | Closed. | 2017-07-10 02:46:13
Historical data download thread signaled to stop. | 2017-07-10 02:46:13
HD Request # 18 | Received 7 records from 2017-07-10 02:46:15 to 2017-07-10 02:46:28 (13.0 seconds) and wrote 2 records for NQU7 | 2017-07-10 02:46:13
Added 1 Time and Sales records to Intraday data file for NQU7 after download. | 2017-07-10 02:46:13
HD Request # 18 | Intraday download COMPLETE for NQU7. Completion time: 0s. Unique request ID: 17 | 2017-07-10 02:46:13
Removed historical data download ID 17 | 2017-07-10 02:46:13
Real-time Intraday chart data file updates started for NQU7 | 2017-07-10 02:46:13
Intraday chart data file opened for NQU7 | 2017-07-10 02:46:13

Chart #6 has tagged chart #12 for full recalculation. Chartbook: Trigger_ES.cht | 2017-07-10 02:46:13
Chart #6 has tagged chart #13 for full recalculation. Chartbook: Trigger_ES.cht | 2017-07-10 02:46:13
Chart #6 has tagged chart #14 for full recalculation. Chartbook: Trigger_ES.cht | 2017-07-10 02:46:13
Chart #8 has tagged chart #1 for full recalculation. Chartbook: Trigger_NQ.cht | 2017-07-10 02:46:13
Chart #8 has tagged chart #12 for full recalculation. Chartbook: Trigger_NQ.cht | 2017-07-10 02:46:13
Chart #8 has tagged chart #13 for full recalculation. Chartbook: Trigger_NQ.cht | 2017-07-10 02:46:13
Chart #8 has tagged chart #14 for full recalculation. Chartbook: Trigger_NQ.cht | 2017-07-10 02:46:13
Chart #6 has tagged chart #12 for full recalculation. Chartbook: Trigger_NQ.cht | 2017-07-10 02:46:13
Chart #6 has tagged chart #13 for full recalculation. Chartbook: Trigger_NQ.cht | 2017-07-10 02:46:13
Chart #6 has tagged chart #14 for full recalculation. Chartbook: Trigger_NQ.cht | 2017-07-10 02:46:13
NQU7 [CBV] [M] Renko 2t #13 | Performing a full recalculation because it has been tagged. Chartbook: Trigger_NQ.cht | 2017-07-10 02:46:13
HD Server | HD Request # 10 | Symbol: NQU7 | ServiceCode: DTCSubInstance | RecordInterval: 0 | Records Served: 8 | ClientRequestID: 10 | Username: User252419. | 2017-07-10 02:46:13
Socket (43) | Socket gracefully closed by remote side. | 2017-07-10 02:46:13
Socket (43) | Initiating close of socket by core. | 2017-07-10 02:46:13
Socket (43) | Received socket Close event | 2017-07-10 02:46:13
Socket (43) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-07-10 02:46:13
Socket (43) | Closed. | 2017-07-10 02:46:13
HD Server | Server thread ending. Socket closed. | Username: User252419. | 2017-07-10 02:46:13
Chart #13 has tagged chart #14 for full recalculation. Chartbook: Trigger_NQ.cht | 2017-07-10 02:46:13
Chart #13 has tagged chart #14 for full recalculation. Chartbook: Trigger_NQ.cht | 2017-07-10 02:46:13
NQU7 [CBV] [M] Renko 2t #12 | Performing a full recalculation because it has been tagged. Chartbook: Trigger_NQ.cht | 2017-07-10 02:46:13
Opened cached Intraday file: C:\SierraChart\Data\ESU7.scid | 2017-07-10 02:46:13
Chart #12 has tagged chart #14 for full recalculation. Chartbook: Trigger_NQ.cht | 2017-07-10 02:46:13
Chart #12 has tagged chart #14 for full recalculation. Chartbook: Trigger_NQ.cht | 2017-07-10 02:46:13
NQU7 [CBV] [M] Renko 1t #14 | Performing a full recalculation because it has been tagged. Chartbook: Trigger_NQ.cht | 2017-07-10 02:46:13
ESU7 [CBV] [M] Renko 2t #13 | Performing a full recalculation because it has been tagged. Chartbook: Trigger_ES.cht | 2017-07-10 02:46:13
Chart #13 has tagged chart #14 for full recalculation. Chartbook: Trigger_ES.cht | 2017-07-10 02:46:13
ESU7 [CBV] [M] Renko 2t #12 | Performing a full recalculation because it has been tagged. Chartbook: Trigger_ES.cht | 2017-07-10 02:46:22
Chart #12 has tagged chart #14 for full recalculation. Chartbook: Trigger_ES.cht | 2017-07-10 02:46:22
ESU7 [CBV] [M] Renko 2t #14 | Performing a full recalculation because it has been tagged. Chartbook: Trigger_ES.cht | 2017-07-10 02:46:22
NQU7 [CBV] [M] #1 | Performing a full recalculation because it has been tagged. Chartbook: Trigger_NQ.cht | 2017-07-10 02:46:22
Opened cached Intraday file: C:\SierraChart\Data\NQU7.scid | 2017-07-10 02:46:26
[2017-07-10 13:55:27]
Sierra Chart Engineering - Posts: 104368
Yes we can see this from these particular lines:

SC Data - All Services | Restarting real-time data updates for symbol: ESU7 -> ESU17 | 2017-07-10 02:46:06
SC Data - All Services | Restarting real-time data updates for symbol: ESZ6 -> ESZ16 | 2017-07-10 02:46:06
SC Data - All Services | Restarting real-time data updates for symbol: NQU7 -> NQU17 | 2017-07-10 02:46:06

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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