Support Board

Date/Time: Sat, 18 May 2024 05:11:44 +0000

Post From: Why do I see this: "Draw DOM in graph" like this?

[2017-07-05 16:12:05] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
This is a problem with the Gain Capital data feed, but we do think though that we maybe can solve this from the Sierra Chart side. We are implementing some code changes now which will be out in a few days. Another user reported a similar problem today. Follow the instructions here to reconnect to the data feed which will reset the depth data: File Menu: Procedure to Reconnect to the Data and Trade Servers You could also consider using the Sierra Chart Exchange Data Feed: Sierra Chart Exchange Data Feed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-07-05 16:13:42