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Date/Time: Sun, 05 May 2024 15:51:39 +0000



CFD from IB datafeed not working

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[2017-06-16 08:33:17]
User30743 - Posts: 364
can you tell me why i cannot download CFD for US indexes from IB datafeed? i can download all other instruments but not CFD - there is a blank chartwindow only. my sierra is connected to tws, where i have realtime data for CFD for US indexes (see the images)
Date Time Of Last Edit: 2017-06-16 15:02:49
Private File
imagecfd tws.JPG / V - Attached On 2017-06-16 08:32:43 UTC - Size: 144.36 KB - 262 views
[2017-06-16 15:07:33]
Sierra Chart Engineering - Posts: 104368
Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Reconnect to the data feed following these instructions:

File Menu: Procedure to Reconnect to the Data and Trade Servers

Provide a copy of the Message Log by following these instructions:
Support Board Posting Information: How to Post Your Message Log (Required In Some Cases)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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