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Date/Time: Mon, 06 May 2024 03:58:09 +0000



Impossible to load CFD or open Intraday chart CFD of "SUI20" Swiss Market Index

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[2017-04-25 12:31:03]
User134797 - Posts: 52
Hi all

For me it is impossible to load CFD or open Intraday chart CFD of "SUI20" Swiss Market Index.

Only historical chart on a day to day basis impossible to laod.

But for me is important to laod 2min, 5min, 10min 30min, 60min, etc.

Can someone explain what the problem is because I can load ESP35, DAX30, CAC40.

Regards,
I.B.
[2017-04-25 16:55:48]
Sierra Chart Engineering - Posts: 104368
This is a CFD symbol from FXCM and it has been discontinued by them.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-04-27 08:10:21]
User134797 - Posts: 52
Hi All,

Is it still possible to get are to laod 2min, 5min, 10min 30min, 60min, etc. from "SUI20" Swiss Market Index" a another way.
Can Sierra Chart solve this problem/issue?

Regards,
I.B.
[2017-04-27 10:08:48]
Sierra Chart Engineering - Posts: 104368
For the Swiss Market Index, go to File >> Find Symbol >> Futures- Indices.

The symbol begins with SZ. Open a chart for that futures contract.

Follow the instructions here for a continuous futures contract chart:
Continuous Futures Contract Charts
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-04-27 10:09:32
[2017-04-27 10:39:10]
User134797 - Posts: 52
Hi All,

Are sure about the symbol "SZ" for the Swiss Market Index. I can not find it in the futures contract environment I only see "SMI" but is not working properly

Regards,
I.B.
[2017-04-27 17:34:17]
Sierra Chart Engineering - Posts: 104368
The symbol we gave is when using SC Data-All Services.

You are using Interactive Brokers. So the symbol pattern is SMI-######-SOFFEX-CHF-10. This is in File >> Find Symbol >> Futures. Open a chart for the June contract for this symbol.

Follow through the instructions here to use the Sierra Chart Historical Data Service:
http://www.sierrachart.com/index.php?page=doc/InteractiveBrokers.php#UsingSierraChartHistoricalData


Follow the instructions here for a continuous futures contract chart:
Continuous Futures Contract Charts
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-04-27 17:34:53
[2017-04-28 12:44:42]
User134797 - Posts: 52
Hi All,

This morning I open the Swiss Market Index "SMI-######-SOFFEX-CHF-10" chart. I can see everything, but the chart is not moving, it remain/stay on one place (Date: 28April2017, Time: 8:20).

Why is the chart moving?

Regards,
I.B.
[2017-04-28 17:49:50]
Sierra Chart Engineering - Posts: 104368
You will need to subscribe to the EUREX real-time data through Interactive Brokers. Refer to:
http://www.sierrachart.com/index.php?page=doc/InteractiveBrokers.php#MarketDataNotSubscribed
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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