Support Board
Date/Time: Wed, 17 Dec 2025 16:55:05 +0000
SC numbers bars values are incorrect
View Count: 1273
| [2017-04-01 06:02:28] |
| User379080 - Posts: 4 |
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Hi, I just signed up for a trial and am having troubles with your numbers bars. The volume traded per price inside the bar isn't correct. I used the SC trial feed and compared the values with a CQG Continuum feed on Ninja. Sierra shows different values which just can't be correct. At example, market makes a low, only 22 contracts trade at the bid and then price goes back up. Sierra shows 21 contracts traded at the bid and 6 contracts at the offer. At the same price. Suggesting the market went offer at that price which it never did. Also sometimes a 2 range bar expands over 4 prices while duplicating the values from the high/low. I've attached some screenshots on which I highlighted the bars. It's a Bund futures chart. Regards |
Attachment Deleted.  sierra.jpg / V - Attached On 2017-04-01 05:59:44 UTC - Size: 98.29 KB - 314 views ninja1.jpg / V - Attached On 2017-04-01 06:00:00 UTC - Size: 231.83 KB - 302 views ninja2.jpg / V - Attached On 2017-04-01 06:00:06 UTC - Size: 253.58 KB - 286 views |
| [2017-04-01 07:52:44] |
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Apparently you did not follow the instructions on the Numbers Bars documentation page and did not set Sierra Chart for a tick by tick data configuration: Tick by Tick Data Configuration Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-04-02 17:52:26] |
| Executor - Posts: 40 |
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I did this step. My number bars are looking like this. See Attached...
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| number bars.PNG / V - Attached On 2017-04-02 17:52:17 UTC - Size: 15.18 KB - 311 views |
| [2017-04-02 17:52:43] |
| Executor - Posts: 40 |
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its really blurry
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| [2017-04-03 00:26:43] |
| User19165 - Posts: 346 |
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Hi Executor, You just need to adjust your vertical scale so it is less compressed. |
| [2017-04-03 14:15:14] |
| Executor - Posts: 40 |
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adjusting the vertical scale did not do anything
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| [2017-04-03 16:54:54] |
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Refer to the documentation here for scaling Numbers Bars: http://www.sierrachart.com/index.php?page=doc/NumbersBars.php#Scaling Based upon what we see in that chart image,, the first thing we recommend you do is select Chart >> Reset Scales. And use an Automatic Scale Range: http://www.sierrachart.com/index.php?page=doc/Scaling.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-04-03 20:45:47] |
| Executor - Posts: 40 |
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I have performed all steps mentioned. Still no success
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| [2017-04-04 03:23:26] |
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Provide an image of the chart, by following these instructions: https://www.sierrachart.com/index.php?page=doc/PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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