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Message from IB: API client has been unsubscribed from account data.. IB Error Code: 2100. Reque

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[2013-08-19 08:22:17] #1 [Go To First Post]
User42282 - Posts: 41
Hi, I upgraded SC to 1011 and IB TWS to 9393. It seams to work fine but the log keeps reporting this error. Is this OK? Thank you. IB Trading service: Requesting Trade Positions for account: U1170008 \| 2013-08-18 23:38:08 IB Trading service: Received Trade Positions download end message for account U1170008 \| 2013-08-18 23:38:08 IB Trading service: Stopping automatic Trade Position updates for account: U1170008 \| 2013-08-18 23:38:08 Message from IB: API client has been unsubscribed from account data.. IB Error Code: 2100. Request ID: -1. \| 2013-08-18 23:38:08 IB Trading service: Requesting Trade Positions for account: U1170008 \| 2013-08-19 00:38:08 IB Trading service: Received Trade Positions download end message for account U1170008 \| 2013-08-19 00:38:08 IB Trading service: Stopping automatic Trade Position updates for account: U1170008 \| 2013-08-19 00:38:08 Message from IB: API client has been unsubscribed from account data.. IB Error Code: 2100. Request ID: -1. \| 2013-08-19 00:38:08 IB Trading service: Requesting Trade Positions for account: U1170008 \| 2013-08-19 01:38:08 IB Trading service: Received Trade Positions download end message for account U1170008 \| 2013-08-19 01:38:08 IB Trading service: Stopping automatic Trade Position updates for account: U1170008 \| 2013-08-19 01:38:08 Message from IB: API client has been unsubscribed from account data.. IB Error Code: 2100. Request ID: -1. \| 2013-08-19 01:38:08 IB Trading service: Requesting Trade Positions for account: U1170008 \| 2013-08-19 02:38:08 IB Trading service: Received Trade Positions download end message for account U1170008 \| 2013-08-19 02:38:08 IB Trading service: Stopping automatic Trade Position updates for account: U1170008 \| 2013-08-19 02:38:08 Message from IB: API client has been unsubscribed from account data.. IB Error Code: 2100. Request ID: -1. \| 2013-08-19 02:38:08

[2013-08-19 08:41:57] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
This is no problem. However, if you just have a single Interactive Brokers account on your Trader Workstation (looks like it), then if you update to the latest Sierra Chart prerelease, you will not get all of these messages. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2018-11-28 04:56:02] #3 [Go To First Post]
skelcap - Posts: 139
Hi I am getting the same problem with SC 1842 having just upgraded to IB TWS 974.4d

[2018-11-28 05:58:09] #4 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We do not think there is anything to be concerned with. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Close all chartbooks with File >> Close All Chartbooks. Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 15 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2018-11-29 04:28:06] #5 [Go To First Post]
skelcap - Posts: 139
Software version: 1842 64-bit \| 2018-11-28 23:26:28 Usage end date: 2018-12-09 \| 2018-11-28 23:26:28 Enabled for: Advanced Features. \| 2018-11-28 23:26:28 Enabled for: Advanced Features 2. \| 2018-11-28 23:26:28 Enabled for: Sierra Chart Historical Data Service. \| 2018-11-28 23:26:28 Enabled for: Sierra Chart Real-Time Exchange Data Feed. \| 2018-11-28 23:26:28 Enabled for: INDEXES_DATA_BARCHART \| 2018-11-28 23:26:28 Enabled for: CME (Trading Account Required) \| 2018-11-28 23:26:28 Enabled for: CBOT (Trading Account Required) \| 2018-11-28 23:26:28 Enabled for: COMEX (Trading Account Required) \| 2018-11-28 23:26:28 Enabled for: NYMEX (Trading Account Required) \| 2018-11-28 23:26:28 Enabled for: S&P Indices \| 2018-11-28 23:26:28 Enabled for: CME (Trading Account Required) - S&P Indices \| 2018-11-28 23:26:28 Received 1 data feed usernames. \| 2018-11-28 23:26:28 Allow Support for Sierra Chart Data Feeds is enabled. \| 2018-11-28 23:26:28 Current selected Data/Trading service: Interactive Brokers \| 2018-11-28 23:26:28 Chart Update Interval: 500 \| 2018-11-28 23:26:28 Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) \| 2018-11-28 23:26:28 2018-11-28 23:26:28 Local computer time \| 2018-11-28 23:26:28 2018-11-29 04:26:28 Local computer time in UTC \| 2018-11-28 23:26:28 2018-11-28 23:26:28 Local computer time in SC Time Zone \| 2018-11-28 23:26:28 2018-11-28 04:25:49 Server time in UTC \| 2018-11-28 23:26:28 Local computer UTC time and Server UTC time difference: 1 seconds. \| 2018-11-28 23:26:28 Program path: C:\SierraChart\ \| 2018-11-28 23:26:28 Data Files path: C:\SierraChart\Data\ \| 2018-11-28 23:26:28 OS Version Number: 10.0 \| 2018-11-28 23:26:28 Locale Setting: C \| 2018-11-28 23:26:28 DLLs: SC_Backtester_DLL.dll, SC_CS_DLL.dll, SC_Utils_DLL.dll, UserContributedStudies.dll, UserContributedStudies_64.dll, Utils_DLL.dll \| 2018-11-28 23:26:28 File >> Disconnect selected. \| 2018-11-28 23:26:48 Socket (1) \| Signaling to core to close socket \| 2018-11-28 23:26:48 Socket (1) \| Shutdown started. Waiting for graceful close. \| 2018-11-28 23:26:48 Socket (1) \| Socket gracefully closed by remote side. \| 2018-11-28 23:26:48 Socket (1) \| Closed. \| 2018-11-28 23:26:48 DTC Client socket (5) \| Signaling to core to close socket \| 2018-11-28 23:26:48 DTC Client socket (5) \| Shutdown started. Waiting for graceful close. \| 2018-11-28 23:26:48 SC Data - All Services \| Disconnected from the server. \| 2018-11-28 23:26:48 Interactive Brokers \| Disconnected. \| 2018-11-28 23:26:48 DTC Client socket (5) \| Socket gracefully closed by remote side. \| 2018-11-28 23:26:48 DTC Client socket (5) \| Closed. \| 2018-11-28 23:26:48 Interactive Brokers \| Connecting to 127.0.0.1:7496 \| 2018-11-28 23:26:56 Socket (1) \| Creating socket. \| 2018-11-28 23:26:56 Socket (1) \| Connecting to IP: 127.0.0.1. \| 2018-11-28 23:26:56 Interactive Brokers \| Sending API sign: API \| 2018-11-28 23:26:57 Interactive Brokers \| Sending client version: v100..136. Waiting for acceptance. \| 2018-11-28 23:26:57 Interactive Brokers \| TWS server version: 136 \| 2018-11-28 23:26:57 Interactive Brokers \| TWS time: 20181128 23:26:57 EST \| 2018-11-28 23:26:57 Interactive Brokers \| Connected. Sending Start API command. \| 2018-11-28 23:26:57 Interactive Brokers \| Waiting for account information. \| 2018-11-28 23:26:57 IB Account information received. \| 2018-11-28 23:26:57 Interactive Brokers \| Received 1 Trade Accounts from TWS. \| 2018-11-28 23:26:57 Interactive Brokers \| Connected to Live account. \| 2018-11-28 23:26:57 Interactive Brokers \| Year-Month last connected to Live account: 2018-11 \| 2018-11-28 23:26:57 Interactive Brokers \| Connected to data and trading server. \| 2018-11-28 23:26:57 Mapping ESZ18 to ESZ18. Service code: cme \| 2018-11-28 23:26:57 SC Data - All Services \| Starting real-time market data updates for: ESZ18. ID: 1 \| 2018-11-28 23:26:57 SC Data - All Services \| Using username 0 \| 2018-11-28 23:26:57 SC Data - All Services \| Connecting to the server ds1.sierracharts.com. Port 443 \| 2018-11-28 23:26:57 SC Data - All Services \| Requesting security definition data for: ESZ18. ID: 1 \| 2018-11-28 23:26:57 Intraday data recording state for symbol ESZ18 is set to download 'Pending'. \| 2018-11-28 23:26:57 Next valid order ID: 333 \| 2018-11-28 23:26:57 Message from IB: Market data farm connection is OK:njcash. IB Error Code: 2104. Request ID: -1. \| 2018-11-28 23:26:57 Message from IB: Market data farm connection is OK:njfarm.nj. IB Error Code: 2104. Request ID: -1. \| 2018-11-28 23:26:57 DTC Client socket (3) \| Creating socket. \| 2018-11-28 23:26:57 Message from IB: Market data farm connection is OK:usfuture. IB Error Code: 2104. Request ID: -1. \| 2018-11-28 23:26:57 DTC Client socket (3) \| Connecting to IP: 8.18.161.135. \| 2018-11-28 23:26:57 Message from IB: Market data farm connection is OK:njfarm. IB Error Code: 2104. Request ID: -1. \| 2018-11-28 23:26:57 Message from IB: Market data farm connection is OK:usbond. IB Error Code: 2104. Request ID: -1. \| 2018-11-28 23:26:57 Message from IB: Market data farm connection is OK:eufarm. IB Error Code: 2104. Request ID: -1. \| 2018-11-28 23:26:57 Message from IB: HMDS data farm connection is OK:ushmds.us. IB Error Code: 2106. Request ID: -1. \| 2018-11-28 23:26:57 Message from IB: HMDS data farm connection is OK:ilhmds. IB Error Code: 2106. Request ID: -1. \| 2018-11-28 23:26:57 Message from IB: HMDS data farm connection is OK:euhmds. IB Error Code: 2106. Request ID: -1. \| 2018-11-28 23:26:57 Message from IB: HMDS data farm connection is OK:fundfarm. IB Error Code: 2106. Request ID: -1. \| 2018-11-28 23:26:57 Message from IB: HMDS data farm connection is OK:ushmds. IB Error Code: 2106. Request ID: -1. \| 2018-11-28 23:26:57 Next valid order ID: 333 \| 2018-11-28 23:26:57 Delaying start of download for ESZ18 \| 2018-11-28 23:26:57 Symbol Error - ESZ18 is unknown, unavailable, or improperly formatted. No security definition has been found for the request \| 2018-11-28 23:26:57 SC Data - All Services \| Connected to server. \| 2018-11-28 23:26:57 SC Data - All Services \| Starting socket receive thread. \| 2018-11-28 23:26:57 SC Data - All Services \| Sending encoding request to server: Binary VLS \| 2018-11-28 23:26:57 SC Data - All Services \| Setting DTC encoding to Binary VLS \| 2018-11-28 23:26:57 SC Data - All Services \| Sending logon request message. \| 2018-11-28 23:26:57 SC Data - All Services \| Received logon response. \| 2018-11-28 23:26:57 SC Data - All Services \| Server Name: SC Realtime Server. \| 2018-11-28 23:26:57 SC Data - All Services \| Server protocol version: 8. Client protocol version: 8 \| 2018-11-28 23:26:57 SC Data - All Services \| Successfully connected. \| 2018-11-28 23:26:57 SC Data - All Services \| Trading is not supported. \| 2018-11-28 23:26:57 SC Data - All Services \| Restarting real-time data updates for symbol: ESZ18 -> ESZ18 \| 2018-11-28 23:26:57 SC Data - All Services \| Received security definition for symbol ESZ18 \| 2018-11-28 23:26:57 Interactive Brokers \| Requesting Trade Positions snapshot and updates (IB account data updates (6)) for account: U157* \| 2018-11-28 23:27:02 Interactive Brokers \| Sending request for contract details for contract ID 310039904 \| 2018-11-28 23:27:02 Interactive Brokers \| Sending request for contract details for contract ID 81037223 \| 2018-11-28 23:27:02 Interactive Brokers \| Sending request for contract details for contract ID 289128563 \| 2018-11-28 23:27:02 Interactive Brokers \| Sending request for contract details for contract ID 322458860 \| 2018-11-28 23:27:02 Interactive Brokers \| Sending request for contract details for contract ID 324439980 \| 2018-11-28 23:27:02 Interactive Brokers \| Received Trade Positions download end message for account U157* \| 2018-11-28 23:27:02 Interactive Brokers \| Received contract details for symbol BTP-201812-DTB-EUR-1000 \| 2018-11-28 23:27:02 Interactive Brokers \| Received contract details for symbol CL-201906-NYMEX \| 2018-11-28 23:27:02 Interactive Brokers \| Received contract details for symbol ES-201812-GLOBEX \| 2018-11-28 23:27:02 Interactive Brokers \| Received contract details for symbol ZN-201903-ECBOT \| 2018-11-28 23:27:02 Interactive Brokers \| Received contract details for symbol ZT-201903-ECBOT \| 2018-11-28 23:27:02 Interactive Brokers \| All contract details received for symbols used for trading. Starting timer to request trading data. \| 2018-11-28 23:27:02 HD Request # 103 \| Downloading Intraday chart data for ESZ18 to the file ESZ18.scid. Service: cme \| 2018-11-28 23:27:02 HD Request # 103 \| Download start date-time: 2018-11-28 06:07:38.000 \| 2018-11-28 23:27:02 HD Request # 103 \| Using server: ds1.sierracharts.com port 10150 \| 2018-11-28 23:27:02 Socket (4) \| Creating socket. \| 2018-11-28 23:27:02 Socket (4) \| Connecting to IP: 8.18.161.135. \| 2018-11-28 23:27:02 HD Request # 103 \| Setting DTC encoding to Binary VLS \| 2018-11-28 23:27:02 HD Request # 103 \| Sending historical data logon request message. \| 2018-11-28 23:27:02 HD Request # 103 \| Requesting Intraday data. Start date-time: 2018-11-28 06:07:38. Record interval: 0. Symbol: ESZ18 \| 2018-11-28 23:27:02 HD Request # 103 \| Decompressing data. \| 2018-11-28 23:27:02 HD Request # 103 \| Receiving Intraday data for ESZ18 starting at 2018-11-28 06:07:38 \| 2018-11-28 23:27:02 HD Request # 103 \| Timestamp of first Intraday data file record written: 2018-11-28 06:07:40 \| 2018-11-28 23:27:02 Socket (4) \| Signaling to core to close socket \| 2018-11-28 23:27:03 Socket (4) \| Shutdown started. Waiting for graceful close. \| 2018-11-28 23:27:03 Historical data download thread signaled to stop. \| 2018-11-28 23:27:03 HD Request # 103 \| Received 810378 records from 2018-11-28 06:07:38 to 2018-11-28 23:26:46 (17.3 hours) and wrote 810377 records for ESZ18 \| 2018-11-28 23:27:03 HD Request # 103 \| Completion time: 1s \| 2018-11-28 23:27:03 HD Request # 103 \| Intraday data download complete for ESZ18. Unique request ID: 102 \| 2018-11-28 23:27:03 Removed historical data download ID 102 \| 2018-11-28 23:27:03 Real-time Intraday chart data file updates started for ESZ18 \| 2018-11-28 23:27:03 Intraday chart data file opened for ESZ18 \| 2018-11-28 23:27:03 Socket (4) \| Socket gracefully closed by remote side. \| 2018-11-28 23:27:03 Socket (4) \| Closed. \| 2018-11-28 23:27:03 Opened cached Intraday file: C:\SierraChart\Data\ESZ18.scid \| 2018-11-28 23:27:08 Interactive Brokers \| All contract details received for symbols used for trading. Re-requesting trading data. \| 2018-11-28 23:27:12 Interactive Brokers \| Stopping automatic Trade Position updates for account: U157* \| 2018-11-28 23:27:12 Interactive Brokers \| Requesting Trade Positions snapshot and updates (IB account data updates (6)) for account: U157* \| 2018-11-28 23:27:12 Message from IB: API client has been unsubscribed from account data. IB Error Code: 2100. Request ID: -1. \| 2018-11-28 23:27:12 Interactive Brokers \| Received Trade Positions download end message for account U157* \| 2018-11-28 23:27:12

[2018-11-29 04:54:31] #6 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We do not see any problem in this log with the requesting of Position data. There is nothing to be concerned with. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2018-11-29 05:11:07] #7 [Go To First Post]
skelcap - Posts: 139
But the log does say at the end "API client has been unsubscribed from account data"

[2018-11-29 05:16:19] #8 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
But that is a delayed response and there is this message just before it: Interactive Brokers \| Requesting Trade Positions snapshot and updates (IB account data updates (6)) for account: ** \| 2018-11-28 23:27:12 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

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