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Date/Time: Wed, 01 May 2024 22:56:53 +0000



Cannot connect Sierra chart to Rithmic

View Count: 718

[2016-11-01 13:31:14]
User89546 - Posts: 3
Hello

I cannot connect Sierra to the Rithmic platform. I get this error message:

Socket (50) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2016-11-01 08:12:47.

I tried various trouble shooting advice including disabling the fire wall, but still cannot connect, however I am ABLE to log in to the Rithmic platform itself.

I attached the log file as well as the screen shot from Sierra.

Can you please help?

Thanks
Attachment Deleted.
Private File
Private File
[2016-11-01 17:29:26]
Sierra Chart Engineering - Posts: 104368
Refer to the steps here to resolve this:
http://www.sierrachart.com/index.php?page=doc/Rithmic.php#PermissionDeniedResolution
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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