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S5 DOM sync with Sierra

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[2016-10-26 09:33:00] #1 [Go To First Post]
User252419 - Posts: 235
Hello, I want to see the orders I place in S5 DOM in Sierra. How can I do it? Thank you

[2016-10-26 17:16:41] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Make sure Sierra Chart is not in Trade Simulation Mode: http://www.sierrachart.com/index.php?page=doc/Trading.html#DifferenceBetweenSimAndNonSim Also refer to: http://www.sierrachart.com/index.php?page=doc/ChartTrading.html#ViewingOrdersOnTheChart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2016-10-26 17:19:34] #3 [Go To First Post]
User252419 - Posts: 235
Can't I see the orders in Sim Mode if I'm in Sim DOM?

[2016-10-26 17:38:45] #4 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Is Trade >> Trade Simulation Mode On enabled? It should not be. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2016-10-27 07:38:05] #5 [Go To First Post]
User252419 - Posts: 235
Is deactivated. However, I don't place orders with SierraChart DOM. I place orders with S5 DOM. So I'm wondering if it is possible to sync orders to SierraChart. Thank you,

[2016-10-27 07:56:36] #6 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Do you see the orders listed on the Trade >> Trade Orders and Positions >> Orders tab? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-10-27 07:56:55

[2016-10-27 08:00:58] #7 [Go To First Post]
User252419 - Posts: 235
I'm placing orders in S5 Trade Demo and I don't see any order in Trade >> Trade Orders and Positions >> Orders tab

[2016-10-27 08:55:50] #8 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
What is Global Settings >> Data/Trade Service Settings >>Service Setting >> Server set to? It should be the Simulation server. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2016-10-27 09:00:53] #9 [Go To First Post]
User252419 - Posts: 235
I changed it now to sim.gainfutures.com but still not working

[2016-10-27 09:45:19] #10 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Make sure your reconnect to the data feed following these instructions after changing that setting: File Menu: Procedure to Reconnect to the Data and Trade Servers Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2016-10-27 12:06:12] #11 [Go To First Post]
User252419 - Posts: 235
It seems I can not connected to the sim.gainfutures.com. I can only connect to prod.gainfutures.com This is the log message: GAIN Capital/OEC \| Connecting to trading server sim.gainfutures.com. Port: 9300. \| 2016-10-27 14:03:22 GainCapital FIX Trading socket (0) \| Resolved address sim.gainfutures.com to IP 64.94.37.207. \| 2016-10-27 14:03:22 GainCapital FIX Trading socket (79) \| Connected. \| 2016-10-27 14:03:22 GainCapital FIX Trading: Sending the Logon message. \| 2016-10-27 14:03:22 GainCapital FIX Trading \| Connected to trading server. \| 2016-10-27 14:03:23 GAIN Capital/OEC \| Connecting to market data server sim.gainfutures.com:9301. \| 2016-10-27 14:03:23 GainCapital FAST Data socket (0) \| Resolved address sim.gainfutures.com to IP 64.94.37.207. \| 2016-10-27 14:03:23 GainCapital FIX Trading: Received a Logout message. Text = User temporarily locked out \| 2016-10-27 14:03:23 GainCapital FIX Trading: Sending a Logout message. Text = Received Logout message. \| 2016-10-27 14:03:23 GainCapital FIX Trading socket (79) \| Shutdown and closed. \| 2016-10-27 14:03:23 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2016-10-27 14:03:23 To prevent further connection attempts, select 'File >> Disconnect'. \| 2016-10-27 14:03:23 GAIN Capital/OEC \| Disconnected from the trading server. \| 2016-10-27 14:03:23 GainCapital FAST Data socket (80) \| Shutdown and closed. \| 2016-10-27 14:03:23 GainCapital FAST Data: Socket connection was closed without any logout messages sent or received. \| 2016-10-27 14:03:23 GAIN Capital/OEC \| Disconnected from the FAST market data server. \| 2016-10-27 14:03:23 GAIN Capital/OEC \| Disconnected. \| 2016-10-27 14:03:23 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2016-10-27 14:03:23

[2016-10-27 17:19:40] #12 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
You will need to ask your broker Gain Capital to help you with the connection problem to the simulation server. Here is the relevant documentation: http://www.sierrachart.com/index.php?page=doc/GAINCapitalOECTrader.php#ConnectionProblem Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2016-11-03 10:44:00] #13 [Go To First Post]
User252419 - Posts: 235
Hello, I'm finally connected to the Sim server and I see the orders in Trade >> Trade Orders and Positions >> Orders tab. But I don't see them plotted in the chart. The configuration I have is this: -Show order fills -Show Orders and positions Thank you,

[2016-11-03 17:17:01] #14 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Make sure Trade >> Trade Simulation Mode On is disabled. Here are detailed instructions: http://www.sierrachart.com/index.php?page=doc/ChartTrading.html#ViewingOrdersOnTheChart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2016-11-03 18:32:38] #15 [Go To First Post]
User252419 - Posts: 235
Trade Simulation Mode On is disabled but still not working.

[2016-11-03 18:45:48] #16 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Do you have the proper Account number specified in the Account field in Global Settings >> Data/Trade Service Settings? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-11-04 06:14:46

[2016-11-07 09:58:07] #17 [Go To First Post]
User252419 - Posts: 235
Yes I have. And I can see the orders in Trade >> Trade Orders and Positions >> Orders tab but not in the charts. Thank you

[2016-11-07 18:53:26] #18 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
What is the symbol of the order and what is the symbol of the chart? There must be a mismatch there. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2016-11-07 19:05:21] #19 [Go To First Post]
User252419 - Posts: 235
ESZ6 and ESZ6, they match

[2016-11-07 19:28:20] #20 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Does the Trade Account of the order match the Trade Account set on the Trade Window for the chart: http://www.sierrachart.com/index.php?page=doc/TradeWindow.html#SelectingTradeAccount Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2016-11-07 19:43:56] #21 [Go To First Post]
User252419 - Posts: 235
In Orders and Positions window I see DEMO061719 in Trade account tab. And in Trade window I can only see E76103 (my live account) or Sim1 if I choose Trade Simulation Mode ON. I can not select DEMO06119

[2016-11-07 20:04:52] #22 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
You need to add that other account to File >> Data/Trade Service Settings in the Account field. Add it. You can have multiple accounts separated by a comma. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

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