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[2016-10-06 20:42:18] #1 [Go To First Post]
User593033 - Posts: 10
I just connected to my CQG data feed. When I load my charts, the charts download the latest data up to the minute. However, the charts do not update in real time. The time stamps on the top of my charts are not updating either. I have completely read over the documentation at, http://www.sierrachart.com/index.php?page=doc/helpdetails3.html so I am fairly certain I have ran out of possible remedies. Could you please suggest on how this can be resolved. Thank you

[2016-10-06 20:56:50] #2 [Go To First Post]
User593033 - Posts: 10
Just to add to this. I did contact Ninjatrader and I am enabled to receive CQG data from Sierra Charts.

[2016-10-06 21:18:23] #3 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Provide a copy of the Message Log by following these instructions: http://www.sierrachart.com/index.php?l=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2016-10-06 21:32:12] #4 [Go To First Post]
User593033 - Posts: 10
Reading Internal Order ID file. \| 2016-10-06 14:24:23 Reading Trade Orders file. \| 2016-10-06 14:24:23 Reading Trade Positions file. \| 2016-10-06 14:24:23 Software version: 1468 \| 2016-10-06 14:24:23 Uses New Spreadsheets \| 2016-10-06 14:24:23 Usage end date: 2016-10-18 \| 2016-10-06 14:24:23 Enabled for: Advanced Features. \| 2016-10-06 14:24:23 Enabled for: Advanced Features 2. \| 2016-10-06 14:24:23 Enabled for: Sierra Chart Historical Data Service. \| 2016-10-06 14:24:23 Allow Support for Sierra Chart Data Feeds is enabled. \| 2016-10-06 14:24:23 Current selected Data/Trading service: CQG FIX Trading \| 2016-10-06 14:24:23 Chart Update Interval: 500 \| 2016-10-06 14:24:23 Time Zone: -07:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) \| 2016-10-06 14:24:23 2016-10-06 14:24:26 Local computer time \| 2016-10-06 14:24:23 2016-10-06 21:24:26 Local computer time in UTC \| 2016-10-06 14:24:23 2016-10-06 14:24:26 Local computer time in SC Time Zone \| 2016-10-06 14:24:23 2016-10-06 21:24:26 Server time in UTC \| 2016-10-06 14:24:23 Local computer UTC time and Server UTC time difference: 0 seconds. \| 2016-10-06 14:24:23 Program path: C:\SierraChart\ \| 2016-10-06 14:24:23 Data Files path: C:\SierraChart\Data\ \| 2016-10-06 14:24:23 OS Version Number: 6.2 \| 2016-10-06 14:24:23 Locale Setting: C \| 2016-10-06 14:24:23 Checking for new symbol settings for cqg \| 2016-10-06 14:24:23 HTTPS connection to www.sierrachart.com:443 (0) \| Resolved address sierrachart.com to IP 5.9.8.236. \| 2016-10-06 14:24:23 HTTPS connection to www.sierrachart.com:443 (3) \| Connected. \| 2016-10-06 14:24:23 HTTPS connection to www.sierrachart.com:443 (3) \| Starting TLS 1.2 connection. \| 2016-10-06 14:24:23 HTTPS connection to www.sierrachart.com:443 (3) \| SSL connection established. \| 2016-10-06 14:24:27 Symbol settings are up-to-date for cqg \| 2016-10-06 14:24:28 HTTP connection to www.sierrachart.com:80 (0) \| Resolved address sierrachart.com to IP 5.9.8.236. \| 2016-10-06 14:24:29 HTTP connection to www.sierrachart.com:80 (4) \| Connected. \| 2016-10-06 14:24:29 Files to Open on Start up \| Opening file: TRT-6E-Beta-PST-0816.cht \| 2016-10-06 14:24:30 CQG FIX Trading \| Using primary service for historical data for 6EZ6 \| 2016-10-06 14:24:30 6EZ6 1 Min #1 \| Reloading chart. \| 2016-10-06 14:24:30 CQG FIX Trading \| Using primary service for historical data for 6EZ6 \| 2016-10-06 14:24:30 6EZ6 0.00050 Range #7 \| Reloading chart. \| 2016-10-06 14:24:30 CQG FIX Trading \| Using primary service for historical data for 6EZ6 \| 2016-10-06 14:24:30 6EZ6 0.00050 Range #42 \| Reloading chart. \| 2016-10-06 14:24:30 CQG FIX Trading \| Using primary service for historical data for 6EZ6 \| 2016-10-06 14:24:30 6EZ6 15 Sec #46 \| Reloading chart. \| 2016-10-06 14:24:30 CQG FIX Trading \| Using primary service for historical data for 6EZ6 \| 2016-10-06 14:24:30 6EZ6 4 Min #6 \| Reloading chart. \| 2016-10-06 14:24:30 CQG FIX Trading \| Using primary service for historical data for 6EZ6 \| 2016-10-06 14:24:30 6EZ6 32 Min #2 \| Reloading chart. \| 2016-10-06 14:24:30 Files to Open on Start up \| Opening file: TRT-CL-Beta-PST-0816.cht \| 2016-10-06 14:24:30 F.US.CLEX16 1 Min #1 \| Reloading chart. \| 2016-10-06 14:24:30 F.US.CLEX16 0.10 Range #7 \| Reloading chart. \| 2016-10-06 14:24:30 F.US.CLEX16 0.10 Range #42 \| Reloading chart. \| 2016-10-06 14:24:30 F.US.CLEX16 15 Sec #46 \| Reloading chart. \| 2016-10-06 14:24:30 F.US.CLEX16 4 Min #6 \| Reloading chart. \| 2016-10-06 14:24:30 F.US.CLEX16 32 Min #2 \| Reloading chart. \| 2016-10-06 14:24:30 Files to Open on Start up \| Opening file: TRT-ES-Beta-PST-0816.cht \| 2016-10-06 14:24:30 F.US.EPZ16 1 Min #1 \| Reloading chart. \| 2016-10-06 14:24:30 F.US.EPZ16 2.50 Range #7 \| Reloading chart. \| 2016-10-06 14:24:30 F.US.EPZ16 1.25 Range #42 \| Reloading chart. \| 2016-10-06 14:24:30 F.US.EPZ16 15 Sec #46 \| Reloading chart. \| 2016-10-06 14:24:30 F.US.EPZ16 4 Min #6 \| Reloading chart. \| 2016-10-06 14:24:30 F.US.EPZ16 32 Min #2 \| Reloading chart. \| 2016-10-06 14:24:30 Files to Open on Start up \| Opening file: TRT-GC-Beta-PST-0816.cht \| 2016-10-06 14:24:30 F.US.GCEZ16 1 Min #21 \| Reloading chart. \| 2016-10-06 14:24:30 F.US.GCEZ16 1.0 Range #14 \| Reloading chart. \| 2016-10-06 14:24:30 F.US.GCEZ16 1.0 Range #43 \| Reloading chart. \| 2016-10-06 14:24:30 F.US.GCEZ16 15 Sec #51 \| Reloading chart. \| 2016-10-06 14:24:30 F.US.GCEZ16 4 Min #40 \| Reloading chart. \| 2016-10-06 14:24:30 F.US.GCEZ16 32 Min #1 \| Reloading chart. \| 2016-10-06 14:24:30 Files to Open on Start up \| Opening file: TRT-NQ-Beta-PST-0816.cht \| 2016-10-06 14:24:30 F.US.ENQZ16 1 Min #2 \| Reloading chart. \| 2016-10-06 14:24:30 F.US.ENQZ16 2.50 Range #30 \| Reloading chart. \| 2016-10-06 14:24:30 F.US.ENQZ16 15 Sec #47 \| Reloading chart. \| 2016-10-06 14:24:30 F.US.ENQZ16 2.50 Range #48 \| Reloading chart. \| 2016-10-06 14:24:30 F.US.ENQZ16 4 Min #53 \| Reloading chart. \| 2016-10-06 14:24:30 F.US.ENQZ16 32 Min #1 \| Reloading chart. \| 2016-10-06 14:24:30 Files to Open on Start up \| Opening file: TRT-YM-Beta-PST-0816.cht \| 2016-10-06 14:24:30 F.US.YMZ16 1 Min #1 \| Reloading chart. \| 2016-10-06 14:24:30 F.US.YMZ16 10.0 Range #7 \| Reloading chart. \| 2016-10-06 14:24:30 F.US.YMZ16 10.0 Range #42 \| Reloading chart. \| 2016-10-06 14:24:30 F.US.YMZ16 15 Sec #46 \| Reloading chart. \| 2016-10-06 14:24:30 F.US.YMZ16 4 Min #6 \| Reloading chart. \| 2016-10-06 14:24:30 F.US.YMZ16 32 Min #2 \| Reloading chart. \| 2016-10-06 14:24:30 Files to Open on Start up \| Opening file: TRT-ZB-Beta-PST-0816.cht \| 2016-10-06 14:24:30 F.US.USAZ16 1 Min #10 \| Reloading chart. \| 2016-10-06 14:24:30 F.US.USAZ16 3/32 Range #8 \| Reloading chart. \| 2016-10-06 14:24:30 F.US.USAZ16 4 Min #3 \| Reloading chart. \| 2016-10-06 14:24:30 F.US.USAZ16 15 Sec #4 \| Reloading chart. \| 2016-10-06 14:24:30 F.US.USAZ16 32 Min #1 \| Reloading chart. \| 2016-10-06 14:24:30 F.US.USAZ16 2/32 Range #2 \| Reloading chart. \| 2016-10-06 14:24:30 F.US.USAZ16 3/32 Range #5 \| Reloading chart. \| 2016-10-06 14:24:30 CQG FIX Trading \| Using primary service for historical data for CLX6 \| 2016-10-06 14:24:30 CLX6 1 Min #6 \| Reloading chart. \| 2016-10-06 14:24:30 HTTPS connection to www.sierrachart.com:443 (3) \| SSL connection closed by remote side. \| 2016-10-06 14:24:30 HTTPS connection to www.sierrachart.com:443 (3) \| Connection gracefully closed by remote side. \| 2016-10-06 14:24:30 HTTPS connection to www.sierrachart.com:443 (3) \| SSL object has been freed. SSL state is now disconnected. \| 2016-10-06 14:24:30 HTTPS connection to www.sierrachart.com:443 (3) \| Shutdown and closed. \| 2016-10-06 14:24:30 HTTP connection to www.sierrachart.com:80 (4) \| Closed. No error. \| 2016-10-06 14:24:30 HTTP connection to www.sierrachart.com:80 (4) \| Shutdown and closed. \| 2016-10-06 14:24:30 Intraday data recording state for symbol F.US.CLEX16 is set to download 'Pending'. \| 2016-10-06 14:24:47 HD Request # 2 \| Downloading Intraday chart data for F.US.CLEX16 to the file F.US.CLEX16.scid. Service: cqg \| 2016-10-06 14:24:47 HD Request # 2 \| Download start date-time: 2016-10-06 13:59:55.000 \| 2016-10-06 14:24:47 HD Request # 2 \| Using server: ds4.sierracharts.com port 10149 \| 2016-10-06 14:24:47 Socket (0) \| Resolved address ds4.sierracharts.com to IP 204.11.49.26. \| 2016-10-06 14:24:47 Intraday data recording state for symbol F.US.EPZ16 is set to download 'Pending'. \| 2016-10-06 14:24:47 Intraday data recording state for symbol F.US.GCEZ16 is set to download 'Pending'. \| 2016-10-06 14:24:47 Intraday data recording state for symbol F.US.ENQZ16 is set to download 'Pending'. \| 2016-10-06 14:24:47 Intraday data recording state for symbol F.US.YMZ16 is set to download 'Pending'. \| 2016-10-06 14:24:47 Intraday data recording state for symbol F.US.USAZ16 is set to download 'Pending'. \| 2016-10-06 14:24:47 Socket (5) \| Connected. \| 2016-10-06 14:24:47 CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6925. \| 2016-10-06 14:24:47 Setting HD DTC Encoding to Binary VLS \| 2016-10-06 14:24:47 * HD Request # 2 \| Sending historical data logon request message. \| 2016-10-06 14:24:47 socket (0) \| Resolved address fixapi.cqgtrader.com to IP 208.48.16.214. \| 2016-10-06 14:24:47 socket (6) \| Connected. \| 2016-10-06 14:24:47 socket (6) \| Starting TLS 1.2 connection. \| 2016-10-06 14:24:47 socket (6) \| SSL connection established. \| 2016-10-06 14:24:47 HD Request # 2 \| Requesting Intraday data. Start date-time: 2016-10-06 13:59:55. Record interval: 0. Symbol: F.US.CLEX16 \| 2016-10-06 14:24:47 Socket (5) \| Shutdown and closed. \| 2016-10-06 14:24:47 The network socket for historical data has been closed. \| 2016-10-06 14:24:47 HD Request # 2 \| Historical data for F.US.CLEX16 is delayed because connection to main data feed is not present. Current data will be received upon connection. \| 2016-10-06 14:24:47 HD Request # 2 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.CLEX16 \| 2016-10-06 14:24:47 HD Request # 2 \| Intraday download COMPLETE for F.US.CLEX16. Completion time: 0s. Unique request ID: 1 \| 2016-10-06 14:24:47 Removed historical data download ID 1 \| 2016-10-06 14:24:47 HD Request # 3 \| Downloading Intraday chart data for F.US.EPZ16 to the file F.US.EPZ16.scid. Service: cqg \| 2016-10-06 14:24:47 HD Request # 3 \| Download start date-time: 2016-10-06 13:59:58.000 \| 2016-10-06 14:24:47 HD Request # 3 \| Using server: ds3.sierracharts.com port 10149 \| 2016-10-06 14:24:47 Socket (0) \| Resolved address ds3.sierracharts.com to IP 65.182.172.42. \| 2016-10-06 14:24:47 Chart #1 has tagged chart #42 for full recalculation. Chartbook: TRT-CL-Beta-PST-0816.cht \| 2016-10-06 14:24:47 CQG FIX: Sending the Logon message. \| 2016-10-06 14:24:47 Socket (7) \| Connected. \| 2016-10-06 14:24:47 CQG FIX Trading \| Connected to trading server. \| 2016-10-06 14:24:47 CQG FIX Trading \| Connecting to market data server api.cqg.com \| 2016-10-06 14:24:47 CQG WebAPI \| Connecting to websocket server. \| 2016-10-06 14:24:47 Setting HD DTC Encoding to Binary VLS \| 2016-10-06 14:24:47 * HD Request # 3 \| Sending historical data logon request message. \| 2016-10-06 14:24:47 CQG FIX \| FCM name: Mirus \| 2016-10-06 14:24:47 F.US.CLEX16 0.10 Range #42 \| Performing a full recalculation because it has been tagged. Chartbook: TRT-CL-Beta-PST-0816.cht \| 2016-10-06 14:24:47 HD Request # 3 \| Requesting Intraday data. Start date-time: 2016-10-06 13:59:58. Record interval: 0. Symbol: F.US.EPZ16 \| 2016-10-06 14:24:47 Socket (7) \| Shutdown and closed. \| 2016-10-06 14:24:47 The network socket for historical data has been closed. \| 2016-10-06 14:24:47 CQG WebAPI websocket (0) \| Resolved address api.geo.cqg.com to IP 208.48.16.35. \| 2016-10-06 14:24:47 HD Request # 3 \| Historical data for F.US.EPZ16 is delayed because connection to main data feed is not present. Current data will be received upon connection. \| 2016-10-06 14:24:47 HD Request # 3 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.EPZ16 \| 2016-10-06 14:24:47 HD Request # 3 \| Intraday download COMPLETE for F.US.EPZ16. Completion time: 1s. Unique request ID: 2 \| 2016-10-06 14:24:47 Removed historical data download ID 2 \| 2016-10-06 14:24:47 HD Request # 4 \| Downloading Intraday chart data for F.US.GCEZ16 to the file F.US.GCEZ16.scid. Service: cqg \| 2016-10-06 14:24:47 HD Request # 4 \| Download start date-time: 2016-10-06 13:59:55.000 \| 2016-10-06 14:24:47 HD Request # 4 \| Using server: ds4.sierracharts.com port 10149 \| 2016-10-06 14:24:47 Socket (0) \| Resolved address ds4.sierracharts.com to IP 204.11.49.26. \| 2016-10-06 14:24:47 Chart #46 has tagged chart #42 for full recalculation. Chartbook: TRT-CL-Beta-PST-0816.cht \| 2016-10-06 14:24:47 Chart #1 has tagged chart #42 for full recalculation. Chartbook: TRT-ES-Beta-PST-0816.cht \| 2016-10-06 14:24:49 F.US.EPZ16 1.25 Range #42 \| Performing a full recalculation because it has been tagged. Chartbook: TRT-ES-Beta-PST-0816.cht \| 2016-10-06 14:24:49 Socket (9) \| Connected. \| 2016-10-06 14:24:49 Setting HD DTC Encoding to Binary VLS \| 2016-10-06 14:24:49 * HD Request # 4 \| Sending historical data logon request message. \| 2016-10-06 14:24:49 HD Request # 4 \| Requesting Intraday data. Start date-time: 2016-10-06 13:59:55. Record interval: 0. Symbol: F.US.GCEZ16 \| 2016-10-06 14:24:49 Socket (9) \| Shutdown and closed. \| 2016-10-06 14:24:49 The network socket for historical data has been closed. \| 2016-10-06 14:24:49 CQG WebAPI websocket (8) \| Connected. \| 2016-10-06 14:24:49 CQG WebAPI websocket (8) \| Starting SSL 3/2 connection. \| 2016-10-06 14:24:49 HD Request # 4 \| Historical data for F.US.GCEZ16 is delayed because connection to main data feed is not present. Current data will be received upon connection. \| 2016-10-06 14:24:49 HD Request # 4 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.GCEZ16 \| 2016-10-06 14:24:49 HD Request # 4 \| Intraday download COMPLETE for F.US.GCEZ16. Completion time: 0s. Unique request ID: 3 \| 2016-10-06 14:24:49 Removed historical data download ID 3 \| 2016-10-06 14:24:49 HD Request # 5 \| Downloading Intraday chart data for F.US.ENQZ16 to the file F.US.ENQZ16.scid. Service: cqg \| 2016-10-06 14:24:49 HD Request # 5 \| Download start date-time: 2016-10-06 13:59:58.000 \| 2016-10-06 14:24:49 HD Request # 5 \| Using server: ds3.sierracharts.com port 10149 \| 2016-10-06 14:24:49 Socket (0) \| Resolved address ds3.sierracharts.com to IP 65.182.172.42. \| 2016-10-06 14:24:49 Chart #46 has tagged chart #42 for full recalculation. Chartbook: TRT-ES-Beta-PST-0816.cht \| 2016-10-06 14:24:49 F.US.CLEX16 0.10 Range #42 \| Performing a full recalculation because it has been tagged. Chartbook: TRT-CL-Beta-PST-0816.cht \| 2016-10-06 14:24:49 Socket (10) \| Connected. \| 2016-10-06 14:24:49 Setting HD DTC Encoding to Binary VLS \| 2016-10-06 14:24:49 * HD Request # 5 \| Sending historical data logon request message. \| 2016-10-06 14:24:49 HD Request # 5 \| Requesting Intraday data. Start date-time: 2016-10-06 13:59:58. Record interval: 0. Symbol: F.US.ENQZ16 \| 2016-10-06 14:24:49 Socket (10) \| Shutdown and closed. \| 2016-10-06 14:24:49 The network socket for historical data has been closed. \| 2016-10-06 14:24:49 HD Request # 5 \| Historical data for F.US.ENQZ16 is delayed because connection to main data feed is not present. Current data will be received upon connection. \| 2016-10-06 14:24:49 HD Request # 5 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.ENQZ16 \| 2016-10-06 14:24:49 HD Request # 5 \| Intraday download COMPLETE for F.US.ENQZ16. Completion time: 1s. Unique request ID: 4 \| 2016-10-06 14:24:49 Removed historical data download ID 4 \| 2016-10-06 14:24:49 HD Request # 6 \| Downloading Intraday chart data for F.US.YMZ16 to the file F.US.YMZ16.scid. Service: cqg \| 2016-10-06 14:24:49 HD Request # 6 \| Download start date-time: 2016-10-06 13:59:59.000 \| 2016-10-06 14:24:49 HD Request # 6 \| Using server: ds4.sierracharts.com port 10149 \| 2016-10-06 14:24:49 Socket (0) \| Resolved address ds4.sierracharts.com to IP 204.11.49.26. \| 2016-10-06 14:24:49 F.US.EPZ16 1.25 Range #42 \| Performing a full recalculation because it has been tagged. Chartbook: TRT-ES-Beta-PST-0816.cht \| 2016-10-06 14:24:49 Socket (11) \| Connected. \| 2016-10-06 14:24:49 Setting HD DTC Encoding to Binary VLS \| 2016-10-06 14:24:49 * HD Request # 6 \| Sending historical data logon request message. \| 2016-10-06 14:24:49 HD Request # 6 \| Requesting Intraday data. Start date-time: 2016-10-06 13:59:59. Record interval: 0. Symbol: F.US.YMZ16 \| 2016-10-06 14:24:49 Socket (11) \| Shutdown and closed. \| 2016-10-06 14:24:49 The network socket for historical data has been closed. \| 2016-10-06 14:24:49 CQG WebAPI websocket (8) \| SSL connection established. \| 2016-10-06 14:24:49 CQG WebAPI \| Opening websocket. \| 2016-10-06 14:24:49 CQG WebAPI \| Sending websocket handshake. \| 2016-10-06 14:24:49 HD Request # 6 \| Historical data for F.US.YMZ16 is delayed because connection to main data feed is not present. Current data will be received upon connection. \| 2016-10-06 14:24:49 HD Request # 6 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.YMZ16 \| 2016-10-06 14:24:49 HD Request # 6 \| Intraday download COMPLETE for F.US.YMZ16. Completion time: 0s. Unique request ID: 5 \| 2016-10-06 14:24:49 Removed historical data download ID 5 \| 2016-10-06 14:24:49 HD Request # 7 \| Downloading Intraday chart data for F.US.USAZ16 to the file F.US.USAZ16.scid. Service: cqg \| 2016-10-06 14:24:49 HD Request # 7 \| Download start date-time: 2016-10-06 13:59:59.000 \| 2016-10-06 14:24:49 HD Request # 7 \| Using server: ds3.sierracharts.com port 10149 \| 2016-10-06 14:24:49 Socket (0) \| Resolved address ds3.sierracharts.com to IP 65.182.172.42. \| 2016-10-06 14:24:49 Chart #51 has tagged chart #43 for full recalculation. Chartbook: TRT-GC-Beta-PST-0816.cht \| 2016-10-06 14:24:49 Chart #2 has tagged chart #48 for full recalculation. Chartbook: TRT-NQ-Beta-PST-0816.cht \| 2016-10-06 14:24:49 Chart #46 has tagged chart #42 for full recalculation. Chartbook: TRT-YM-Beta-PST-0816.cht \| 2016-10-06 14:24:51 Chart #1 has tagged chart #42 for full recalculation. Chartbook: TRT-YM-Beta-PST-0816.cht \| 2016-10-06 14:24:51 Chart #47 has tagged chart #48 for full recalculation. Chartbook: TRT-NQ-Beta-PST-0816.cht \| 2016-10-06 14:24:51 Chart #21 has tagged chart #43 for full recalculation. Chartbook: TRT-GC-Beta-PST-0816.cht \| 2016-10-06 14:24:51 F.US.ENQZ16 2.50 Range #48 \| Performing a full recalculation because it has been tagged. Chartbook: TRT-NQ-Beta-PST-0816.cht \| 2016-10-06 14:24:51 Socket (12) \| Connected. \| 2016-10-06 14:24:51 Setting HD DTC Encoding to Binary VLS \| 2016-10-06 14:24:51 * HD Request # 7 \| Sending historical data logon request message. \| 2016-10-06 14:24:51 HD Request # 7 \| Requesting Intraday data. Start date-time: 2016-10-06 13:59:59. Record interval: 0. Symbol: F.US.USAZ16 \| 2016-10-06 14:24:51 Socket (12) \| Shutdown and closed. \| 2016-10-06 14:24:51 The network socket for historical data has been closed. \| 2016-10-06 14:24:51 CQG WebAPI \| Received websocket handshake acknowledgment. \| 2016-10-06 14:24:51 CQG WebAPI \| Web socket state is now open. \| 2016-10-06 14:24:51 CQG FIX Trading \| Websocket connected. \| 2016-10-06 14:24:51 CQG FIX Trading \| Sending market data logon message. \| 2016-10-06 14:24:51 HD Request # 7 \| Historical data for F.US.USAZ16 is delayed because connection to main data feed is not present. Current data will be received upon connection. \| 2016-10-06 14:24:51 HD Request # 7 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.USAZ16 \| 2016-10-06 14:24:51 HD Request # 7 \| Intraday download COMPLETE for F.US.USAZ16. Completion time: 1s. Unique request ID: 6 \| 2016-10-06 14:24:51 Removed historical data download ID 6 \| 2016-10-06 14:24:51 F.US.GCEZ16 1.0 Range #43 \| Performing a full recalculation because it has been tagged. Chartbook: TRT-GC-Beta-PST-0816.cht \| 2016-10-06 14:24:51 CQG FIX Trading \| Logon successful. Session Token = cIrcP+Coikhqvb3jJBU0vSINeLuWyIPXmlDf+aevsdY \| 2016-10-06 14:24:51 Chart #10 has tagged chart #2 for full recalculation. Chartbook: TRT-ZB-Beta-PST-0816.cht \| 2016-10-06 14:24:51 Chart #10 has tagged chart #5 for full recalculation. Chartbook: TRT-ZB-Beta-PST-0816.cht \| 2016-10-06 14:24:51 Chart #4 has tagged chart #2 for full recalculation. Chartbook: TRT-ZB-Beta-PST-0816.cht \| 2016-10-06 14:24:51 Chart #4 has tagged chart #5 for full recalculation. Chartbook: TRT-ZB-Beta-PST-0816.cht \| 2016-10-06 14:24:51 CQG FIX Trading \| Connected to data and trading server. \| 2016-10-06 14:24:51 CQG FIX Trading \| Starting real-time market data updates for: F.US.ENQZ16. ID: 1 \| 2016-10-06 14:24:51 CQG FIX Trading \| Sending symbol resolution request for F.US.ENQZ16. ID: 294316 \| 2016-10-06 14:24:51 CQG FIX Trading \| Requesting security definition data for: F.US.ENQZ16. ID: 1 \| 2016-10-06 14:24:51 Intraday data recording state for symbol F.US.ENQZ16 is set to download 'Pending'. \| 2016-10-06 14:24:51 Market data subscription status is not known while delaying historical data download for symbol: F.US.ENQZ16 \| 2016-10-06 14:24:51 Delaying start of download for F.US.ENQZ16 \| 2016-10-06 14:24:51 CQG FIX Trading \| Starting real-time market data updates for: F.US.EPZ16. ID: 2 \| 2016-10-06 14:24:51 CQG FIX Trading \| Sending symbol resolution request for F.US.EPZ16. ID: 294317 \| 2016-10-06 14:24:51 CQG FIX Trading \| Requesting security definition data for: F.US.EPZ16. ID: 2 \| 2016-10-06 14:24:51 Intraday data recording state for symbol F.US.EPZ16 is set to download 'Pending'. \| 2016-10-06 14:24:51 Market data subscription status is not known while delaying historical data download for symbol: F.US.ENQZ16 \| 2016-10-06 14:24:51 CQG FIX Trading \| Starting real-time market data updates for: F.US.USAZ16. ID: 3 \| 2016-10-06 14:24:51 CQG FIX Trading \| Sending symbol resolution request for F.US.USAZ16. ID: 294318 \| 2016-10-06 14:24:51 CQG FIX Trading \| Requesting security definition data for: F.US.USAZ16. ID: 3 \| 2016-10-06 14:24:51 Intraday data recording state for symbol F.US.USAZ16 is set to download 'Pending'. \| 2016-10-06 14:24:51 Market data subscription status is not known while delaying historical data download for symbol: F.US.ENQZ16 \| 2016-10-06 14:24:51 CQG FIX Trading \| Starting real-time market data updates for: F.US.GCEZ16. ID: 4 \| 2016-10-06 14:24:51 CQG FIX Trading \| Sending symbol resolution request for F.US.GCEZ16. ID: 294319 \| 2016-10-06 14:24:51 CQG FIX Trading \| Requesting security definition data for: F.US.GCEZ16. ID: 4 \| 2016-10-06 14:24:51 Intraday data recording state for symbol F.US.GCEZ16 is set to download 'Pending'. \| 2016-10-06 14:24:51 Market data subscription status is not known while delaying historical data download for symbol: F.US.ENQZ16 \| 2016-10-06 14:24:51 CQG FIX Trading \| Starting real-time market data updates for: F.US.CLEX16. ID: 5 \| 2016-10-06 14:24:51 CQG FIX Trading \| Sending symbol resolution request for F.US.CLEX16. ID: 294320 \| 2016-10-06 14:24:51 CQG FIX Trading \| Requesting security definition data for: F.US.CLEX16. ID: 5 \| 2016-10-06 14:24:51 Intraday data recording state for symbol F.US.CLEX16 is set to download 'Pending'. \| 2016-10-06 14:24:51 Market data subscription status is not known while delaying historical data download for symbol: F.US.ENQZ16 \| 2016-10-06 14:24:51 CQG FIX Trading \| Starting real-time market data updates for: F.US.YMZ16. ID: 6 \| 2016-10-06 14:24:51 CQG FIX Trading \| Sending symbol resolution request for F.US.YMZ16. ID: 294321 \| 2016-10-06 14:24:51 CQG FIX Trading \| Requesting security definition data for: F.US.YMZ16. ID: 6 \| 2016-10-06 14:24:51 Intraday data recording state for symbol F.US.YMZ16 is set to download 'Pending'. \| 2016-10-06 14:24:51 F.US.YMZ16 10.0 Range #42 \| Performing a full recalculation because it has been tagged. Chartbook: TRT-YM-Beta-PST-0816.cht \| 2016-10-06 14:24:51 Market data subscription status is not known while delaying historical data download for symbol: F.US.ENQZ16 \| 2016-10-06 14:24:51 CQG FIX Trading \| Received symbol resolution report for symbol F.US.ENQZ6. Search Symbol: F.US.ENQZ16. Request ID: 294316. Contract ID: 1. \| 2016-10-06 14:24:51 CQG FIX Trading \| Requesting market data for F.US.ENQZ16 \| 2016-10-06 14:24:51 CQG FIX Trading \| Received symbol resolution report for symbol F.US.EPZ6. Search Symbol: F.US.EPZ16. Request ID: 294317. Contract ID: 2. \| 2016-10-06 14:24:51 CQG FIX Trading \| Requesting market data for F.US.EPZ16 \| 2016-10-06 14:24:51 CQG FIX Trading \| Received symbol resolution report for symbol F.US.USAZ6. Search Symbol: F.US.USAZ16. Request ID: 294318. Contract ID: 3. \| 2016-10-06 14:24:51 CQG FIX Trading \| Requesting market data for F.US.USAZ16 \| 2016-10-06 14:24:51 CQG FIX Trading \| Received symbol resolution report for symbol F.US.GCEZ6. Search Symbol: F.US.GCEZ16. Request ID: 294319. Contract ID: 4. \| 2016-10-06 14:24:51 CQG FIX Trading \| Requesting market data for F.US.GCEZ16 \| 2016-10-06 14:24:51 CQG FIX Trading \| Received symbol resolution report for symbol F.US.CLEX6. Search Symbol: F.US.CLEX16. Request ID: 294320. Contract ID: 5. \| 2016-10-06 14:24:51 CQG FIX Trading \| Requesting market data for F.US.CLEX16 \| 2016-10-06 14:24:51 CQG FIX Trading \| Received symbol resolution report for symbol F.US.YMZ6. Search Symbol: F.US.YMZ16. Request ID: 294321. Contract ID: 6. \| 2016-10-06 14:24:51 CQG FIX Trading \| Requesting market data for F.US.YMZ16 \| 2016-10-06 14:24:51 F.US.USAZ16 3/32 Range #5 \| Performing a full recalculation because it has been tagged. Chartbook: TRT-ZB-Beta-PST-0816.cht \| 2016-10-06 14:24:51 CQG FIX Trading \| Market data subscription for F.US.ENQZ16 was unsuccessful. Text: Real-time data for instrument F.US.ENQ (corresponding to ID = 1) are not allowed. \| 2016-10-06 14:24:51 Symbol Error - F.US.ENQZ16 is unknown, unavailable, or improperly formatted. Real-time data for instrument F.US.ENQ (corresponding to ID = 1) are not allowed. \| 2016-10-06 14:24:51 CQG FIX Trading \| Market data subscription for F.US.EPZ16 was unsuccessful. Text: Real-time data for instrument F.US.EP (corresponding to ID = 2) are not allowed. \| 2016-10-06 14:24:51 Symbol Error - F.US.EPZ16 is unknown, unavailable, or improperly formatted. Real-time data for instrument F.US.EP (corresponding to ID = 2) are not allowed. \| 2016-10-06 14:24:51 CQG FIX Trading \| Market data subscription for F.US.USAZ16 was unsuccessful. Text: Real-time data for instrument F.US.USA (corresponding to ID = 3) are not allowed. \| 2016-10-06 14:24:51 Symbol Error - F.US.USAZ16 is unknown, unavailable, or improperly formatted. Real-time data for instrument F.US.USA (corresponding to ID = 3) are not allowed. \| 2016-10-06 14:24:51 CQG FIX Trading \| Market data subscription for F.US.GCEZ16 was unsuccessful. Text: Real-time data for instrument F.US.GCE (corresponding to ID = 4) are not allowed. \| 2016-10-06 14:24:51 Symbol Error - F.US.GCEZ16 is unknown, unavailable, or improperly formatted. Real-time data for instrument F.US.GCE (corresponding to ID = 4) are not allowed. \| 2016-10-06 14:24:51 CQG FIX Trading \| Market data subscription for F.US.CLEX16 was unsuccessful. Text: Real-time data for instrument F.US.CLE (corresponding to ID = 5) are not allowed. \| 2016-10-06 14:24:51 Symbol Error - F.US.CLEX16 is unknown, unavailable, or improperly formatted. Real-time data for instrument F.US.CLE (corresponding to ID = 5) are not allowed. \| 2016-10-06 14:24:51 CQG FIX Trading \| Market data subscription for F.US.YMZ16 was unsuccessful. Text: Real-time data for instrument F.US.YM (corresponding to ID = 6) are not allowed. \| 2016-10-06 14:24:51 Symbol Error - F.US.YMZ16 is unknown, unavailable, or improperly formatted. Real-time data for instrument F.US.YM (corresponding to ID = 6) are not allowed. \| 2016-10-06 14:24:51 CQG FIX Trading \| Starting real-time market data updates for: CLX6. ID: 7 \| 2016-10-06 14:24:53 CQG FIX Trading \| Sending symbol resolution request for CLX6. ID: 294322 \| 2016-10-06 14:24:53 CQG FIX Trading \| Requesting security definition data for: CLX6. ID: 7 \| 2016-10-06 14:24:53 CQG FIX Trading \| Using primary service for historical data for CLX6 \| 2016-10-06 14:24:53 Intraday data recording state for symbol CLX6 is set to download 'Pending'. \| 2016-10-06 14:24:53 Market data subscription status is not known while delaying historical data download for symbol: CLX6 \| 2016-10-06 14:24:53 Delaying start of download for CLX6 \| 2016-10-06 14:24:53 CQG FIX Trading \| Starting real-time market data updates for: 6EZ6. ID: 8 \| 2016-10-06 14:24:53 CQG FIX Trading \| Sending symbol resolution request for 6EZ6. ID: 294323 \| 2016-10-06 14:24:53 CQG FIX Trading \| Requesting security definition data for: 6EZ6. ID: 8 \| 2016-10-06 14:24:53 CQG FIX Trading \| Using primary service for historical data for 6EZ6 \| 2016-10-06 14:24:53 Intraday data recording state for symbol 6EZ6 is set to download 'Pending'. \| 2016-10-06 14:24:53 Market data subscription status is not known while delaying historical data download for symbol: CLX6 \| 2016-10-06 14:24:53 F.US.USAZ16 2/32 Range #2 \| Performing a full recalculation because it has been tagged. Chartbook: TRT-ZB-Beta-PST-0816.cht \| 2016-10-06 14:24:53 CQG FIX Trading \| Received symbol resolution report for symbol F.US.CLX6. Search Symbol: CLX6. Request ID: 294322. Contract ID: 7. \| 2016-10-06 14:24:53 Symbol Error - CLX6 is unknown, unavailable, or improperly formatted. Exact match not found for symbol CLX6 \| 2016-10-06 14:24:53 Symbol Error - 6EZ6 is unknown, unavailable, or improperly formatted. Requested symbol was not found. \| 2016-10-06 14:24:53 HD Request # 8 \| Downloading Intraday chart data for F.US.ENQZ16 to the file F.US.ENQZ16.scid. Service: cqg \| 2016-10-06 14:24:53 HD Request # 8 \| Download start date-time: 2016-10-06 13:59:58.000 \| 2016-10-06 14:24:53 HD Request # 8 \| Using server: ds4.sierracharts.com port 10149 \| 2016-10-06 14:24:53 Socket (0) \| Resolved address ds4.sierracharts.com to IP 204.11.49.26. \| 2016-10-06 14:24:53 Socket (13) \| Connected. \| 2016-10-06 14:24:53 Setting HD DTC Encoding to Binary VLS \| 2016-10-06 14:24:53 * HD Request # 8 \| Sending historical data logon request message. \| 2016-10-06 14:24:53 HD Request # 8 \| Requesting Intraday data. Start date-time: 2016-10-06 13:59:58. Record interval: 0. Symbol: F.US.ENQZ16 \| 2016-10-06 14:24:53 HD Request # 8 \| Decompressing data. \| 2016-10-06 14:24:53 HD Request # 8 \| Receiving Intraday data for F.US.ENQZ16 starting at 2016-10-06 13:59:58 \| 2016-10-06 14:24:53 Socket (13) \| Shutdown and closed. \| 2016-10-06 14:24:53 The network socket for historical data has been closed. \| 2016-10-06 14:24:53 HD Request # 8 \| Received 1 record from 2016-10-06 13:59:58 to 2016-10-06 13:59:58 (0.0 seconds) and wrote 0 records for F.US.ENQZ16 \| 2016-10-06 14:24:53 HD Request # 8 \| Intraday download COMPLETE for F.US.ENQZ16. Completion time: 0s. Unique request ID: 7 \| 2016-10-06 14:24:53 Removed historical data download ID 7 \| 2016-10-06 14:24:53 Real-time Intraday chart data file updates started for F.US.ENQZ16 \| 2016-10-06 14:24:53 Intraday chart data file opened for F.US.ENQZ16 \| 2016-10-06 14:24:53 HD Request # 9 \| Downloading Intraday chart data for F.US.EPZ16 to the file F.US.EPZ16.scid. Service: cqg \| 2016-10-06 14:24:53 HD Request # 9 \| Download start date-time: 2016-10-06 13:59:58.000 \| 2016-10-06 14:24:53 HD Request # 9 \| Using server: ds3.sierracharts.com port 10149 \| 2016-10-06 14:24:53 Socket (0) \| Resolved address ds3.sierracharts.com to IP 65.182.172.42. \| 2016-10-06 14:24:53 Chart #47 has tagged chart #48 for full recalculation. Chartbook: TRT-NQ-Beta-PST-0816.cht \| 2016-10-06 14:24:53 Socket (14) \| Connected. \| 2016-10-06 14:24:53 HD Request # 10 \| Downloading Intraday chart data for CLX6 to the file CLX6.scid. Service: cqg \| 2016-10-06 14:24:53 HD Request # 10 \| Download start date-time: 2016-10-03 13:59:58.000 \| 2016-10-06 14:24:53 HD Request # 10 \| Error downloading historical Intraday data for CLX6. The symbol is unknown to the server. \| 2016-10-06 14:24:53 HD Request # 10 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for CLX6 \| 2016-10-06 14:24:53 HD Request # 10 \| Intraday download COMPLETE for CLX6. Completion time: 0s. Unique request ID: 13 \| 2016-10-06 14:24:53 Removed historical data download ID 13 \| 2016-10-06 14:24:53 Real-time Intraday chart data file updates started for CLX6 \| 2016-10-06 14:24:53 Intraday chart data file opened for CLX6 \| 2016-10-06 14:24:53 HD Request # 11 \| Downloading Intraday chart data for 6EZ6 to the file 6EZ6.scid. Service: cqg \| 2016-10-06 14:24:53 HD Request # 11 \| Download start date-time: 2016-10-03 13:59:58.000 \| 2016-10-06 14:24:53 HD Request # 11 \| Error downloading historical Intraday data for 6EZ6. The symbol is unknown to the server. \| 2016-10-06 14:24:53 HD Request # 11 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for 6EZ6 \| 2016-10-06 14:24:53 HD Request # 11 \| Intraday download COMPLETE for 6EZ6. Completion time: 0s. Unique request ID: 14 \| 2016-10-06 14:24:53 Removed historical data download ID 14 \| 2016-10-06 14:24:53 Real-time Intraday chart data file updates started for 6EZ6 \| 2016-10-06 14:24:53 Intraday chart data file opened for 6EZ6 \| 2016-10-06 14:24:53 Chart #1 has tagged chart #42 for full recalculation. Chartbook: TRT-6E-Beta-PST-0816.cht \| 2016-10-06 14:24:53 6EZ6 0.00050 Range #42 \| Performing a full recalculation because it has been tagged. Chartbook: TRT-6E-Beta-PST-0816.cht \| 2016-10-06 14:24:53 Setting HD DTC Encoding to Binary VLS \| 2016-10-06 14:24:53 * HD Request # 9 \| Sending historical data logon request message. \| 2016-10-06 14:24:53 HD Request # 9 \| Requesting Intraday data. Start date-time: 2016-10-06 13:59:58. Record interval: 0. Symbol: F.US.EPZ16 \| 2016-10-06 14:24:53 HD Request # 9 \| Decompressing data. \| 2016-10-06 14:24:53 HD Request # 9 \| Receiving Intraday data for F.US.EPZ16 starting at 2016-10-06 13:59:58 \| 2016-10-06 14:24:53 Socket (14) \| Shutdown and closed. \| 2016-10-06 14:24:53 The network socket for historical data has been closed. \| 2016-10-06 14:24:53 HD Request # 9 \| Received 12 records from 2016-10-06 13:59:58 to 2016-10-06 13:59:58 (0.0 seconds) and wrote 0 records for F.US.EPZ16 \| 2016-10-06 14:24:53 HD Request # 9 \| Intraday download COMPLETE for F.US.EPZ16. Completion time: 0s. Unique request ID: 8 \| 2016-10-06 14:24:53 Removed historical data download ID 8 \| 2016-10-06 14:24:53 Real-time Intraday chart data file updates started for F.US.EPZ16 \| 2016-10-06 14:24:53 Intraday chart data file opened for F.US.EPZ16 \| 2016-10-06 14:24:53 HD Request # 12 \| Downloading Intraday chart data for F.US.USAZ16 to the file F.US.USAZ16.scid. Service: cqg \| 2016-10-06 14:24:53 HD Request # 12 \| Download start date-time: 2016-10-06 13:59:59.000 \| 2016-10-06 14:24:53 HD Request # 12 \| Using server: ds4.sierracharts.com port 10149 \| 2016-10-06 14:24:53 Socket (0) \| Resolved address ds4.sierracharts.com to IP 204.11.49.26. \| 2016-10-06 14:24:53 Chart #46 has tagged chart #42 for full recalculation. Chartbook: TRT-6E-Beta-PST-0816.cht \| 2016-10-06 14:24:53 F.US.ENQZ16 2.50 Range #48 \| Performing a full recalculation because it has been tagged. Chartbook: TRT-NQ-Beta-PST-0816.cht \| 2016-10-06 14:24:53 Socket (15) \| Connected. \| 2016-10-06 14:24:53 Setting HD DTC Encoding to Binary VLS \| 2016-10-06 14:24:53 * HD Request # 12 \| Sending historical data logon request message. \| 2016-10-06 14:24:53 HD Request # 12 \| Requesting Intraday data. Start date-time: 2016-10-06 13:59:59. Record interval: 0. Symbol: F.US.USAZ16 \| 2016-10-06 14:24:53 HD Request # 12 \| Decompressing data. \| 2016-10-06 14:24:53 HD Request # 12 \| Receiving Intraday data for F.US.USAZ16 starting at 2016-10-06 13:59:59 \| 2016-10-06 14:24:53 Socket (15) \| Shutdown and closed. \| 2016-10-06 14:24:53 The network socket for historical data has been closed. \| 2016-10-06 14:24:53 HD Request # 12 \| Received 4 records from 2016-10-06 13:59:59 to 2016-10-06 13:59:59 (0.0 seconds) and wrote 0 records for F.US.USAZ16 \| 2016-10-06 14:24:53 HD Request # 12 \| Intraday download COMPLETE for F.US.USAZ16. Completion time: 0s. Unique request ID: 9 \| 2016-10-06 14:24:53 Removed historical data download ID 9 \| 2016-10-06 14:24:53 Real-time Intraday chart data file updates started for F.US.USAZ16 \| 2016-10-06 14:24:53 Intraday chart data file opened for F.US.USAZ16 \| 2016-10-06 14:24:53 HD Request # 13 \| Downloading Intraday chart data for F.US.GCEZ16 to the file F.US.GCEZ16.scid. Service: cqg \| 2016-10-06 14:24:53 HD Request # 13 \| Download start date-time: 2016-10-06 13:59:55.000 \| 2016-10-06 14:24:53 HD Request # 13 \| Using server: ds3.sierracharts.com port 10149 \| 2016-10-06 14:24:53 Socket (0) \| Resolved address ds3.sierracharts.com to IP 65.182.172.42. \| 2016-10-06 14:24:53 Chart #10 has tagged chart #2 for full recalculation. Chartbook: TRT-ZB-Beta-PST-0816.cht \| 2016-10-06 14:24:53 Chart #10 has tagged chart #5 for full recalculation. Chartbook: TRT-ZB-Beta-PST-0816.cht \| 2016-10-06 14:24:53 Chart #46 has tagged chart #42 for full recalculation. Chartbook: TRT-ES-Beta-PST-0816.cht \| 2016-10-06 14:24:53 Chart #2 has tagged chart #48 for full recalculation. Chartbook: TRT-NQ-Beta-PST-0816.cht \| 2016-10-06 14:24:53 F.US.USAZ16 3/32 Range #5 \| Performing a full recalculation because it has been tagged. Chartbook: TRT-ZB-Beta-PST-0816.cht \| 2016-10-06 14:24:53 Socket (16) \| Connected. \| 2016-10-06 14:24:53 Setting HD DTC Encoding to Binary VLS \| 2016-10-06 14:24:53 * HD Request # 13 \| Sending historical data logon request message. \| 2016-10-06 14:24:53 HD Request # 13 \| Requesting Intraday data. Start date-time: 2016-10-06 13:59:55. Record interval: 0. Symbol: F.US.GCEZ16 \| 2016-10-06 14:24:53 Chart #1 has tagged chart #42 for full recalculation. Chartbook: TRT-ES-Beta-PST-0816.cht \| 2016-10-06 14:24:55 Chart #4 has tagged chart #2 for full recalculation. Chartbook: TRT-ZB-Beta-PST-0816.cht \| 2016-10-06 14:24:55 Chart #4 has tagged chart #5 for full recalculation. Chartbook: TRT-ZB-Beta-PST-0816.cht \| 2016-10-06 14:24:55 6EZ6 0.00050 Range #42 \| Performing a full recalculation because it has been tagged. Chartbook: TRT-6E-Beta-PST-0816.cht \| 2016-10-06 14:24:55 HD Request # 13 \| Decompressing data. \| 2016-10-06 14:24:55 HD Request # 13 \| Receiving Intraday data for F.US.GCEZ16 starting at 2016-10-06 13:59:55 \| 2016-10-06 14:24:55 Socket (16) \| Shutdown and closed. \| 2016-10-06 14:24:55 The network socket for historical data has been closed. \| 2016-10-06 14:24:55 HD Request # 13 \| Received 1 record from 2016-10-06 13:59:55 to 2016-10-06 13:59:55 (0.0 seconds) and wrote 0 records for F.US.GCEZ16 \| 2016-10-06 14:24:55 HD Request # 13 \| Intraday download COMPLETE for F.US.GCEZ16. Completion time: 1s. Unique request ID: 10 \| 2016-10-06 14:24:55 Removed historical data download ID 10 \| 2016-10-06 14:24:55 Real-time Intraday chart data file updates started for F.US.GCEZ16 \| 2016-10-06 14:24:55 Intraday chart data file opened for F.US.GCEZ16 \| 2016-10-06 14:24:55 HD Request # 14 \| Downloading Intraday chart data for F.US.CLEX16 to the file F.US.CLEX16.scid. Service: cqg \| 2016-10-06 14:24:55 HD Request # 14 \| Download start date-time: 2016-10-06 13:59:55.000 \| 2016-10-06 14:24:55 HD Request # 14 \| Using server: ds4.sierracharts.com port 10149 \| 2016-10-06 14:24:55 Socket (0) \| Resolved address ds4.sierracharts.com to IP 204.11.49.26. \| 2016-10-06 14:24:55 F.US.ENQZ16 2.50 Range #48 \| Performing a full recalculation because it has been tagged. Chartbook: TRT-NQ-Beta-PST-0816.cht \| 2016-10-06 14:24:55 Socket (17) \| Connected. \| 2016-10-06 14:24:55 Setting HD DTC Encoding to Binary VLS \| 2016-10-06 14:24:55 * HD Request # 14 \| Sending historical data logon request message. \| 2016-10-06 14:24:55 HD Request # 14 \| Requesting Intraday data. Start date-time: 2016-10-06 13:59:55. Record interval: 0. Symbol: F.US.CLEX16 \| 2016-10-06 14:24:55 HD Request # 14 \| Decompressing data. \| 2016-10-06 14:24:55 HD Request # 14 \| Receiving Intraday data for F.US.CLEX16 starting at 2016-10-06 13:59:55 \| 2016-10-06 14:24:55 Socket (17) \| Shutdown and closed. \| 2016-10-06 14:24:55 The network socket for historical data has been closed. \| 2016-10-06 14:24:55 HD Request # 14 \| Received 12 records from 2016-10-06 13:59:55 to 2016-10-06 13:59:55 (0.0 seconds) and wrote 0 records for F.US.CLEX16 \| 2016-10-06 14:24:55 HD Request # 14 \| Intraday download COMPLETE for F.US.CLEX16. Completion time: 0s. Unique request ID: 11 \| 2016-10-06 14:24:55 Removed historical data download ID 11 \| 2016-10-06 14:24:55 Real-time Intraday chart data file updates started for F.US.CLEX16 \| 2016-10-06 14:24:55 Intraday chart data file opened for F.US.CLEX16 \| 2016-10-06 14:24:55 HD Request # 15 \| Downloading Intraday chart data for F.US.YMZ16 to the file F.US.YMZ16.scid. Service: cqg \| 2016-10-06 14:24:55 HD Request # 15 \| Download start date-time: 2016-10-06 13:59:59.000 \| 2016-10-06 14:24:55 HD Request # 15 \| Using server: ds3.sierracharts.com port 10149 \| 2016-10-06 14:24:55 Socket (0) \| Resolved address ds3.sierracharts.com to IP 65.182.172.42. \| 2016-10-06 14:24:55 F.US.USAZ16 2/32 Range #2 \| Performing a full recalculation because it has been tagged. Chartbook: TRT-ZB-Beta-PST-0816.cht \| 2016-10-06 14:24:55 Socket (18) \| Connected. \| 2016-10-06 14:24:55 Setting HD DTC Encoding to Binary VLS \| 2016-10-06 14:24:55 * HD Request # 15 \| Sending historical data logon request message. \| 2016-10-06 14:24:55 HD Request # 15 \| Requesting Intraday data. Start date-time: 2016-10-06 13:59:59. Record interval: 0. Symbol: F.US.YMZ16 \| 2016-10-06 14:24:55 HD Request # 15 \| Decompressing data. \| 2016-10-06 14:24:55 HD Request # 15 \| Receiving Intraday data for F.US.YMZ16 starting at 2016-10-06 13:59:59 \| 2016-10-06 14:24:55 Socket (18) \| Shutdown and closed. \| 2016-10-06 14:24:55 The network socket for historical data has been closed. \| 2016-10-06 14:24:55 HD Request # 15 \| Received 1 record from 2016-10-06 13:59:59 to 2016-10-06 13:59:59 (0.0 seconds) and wrote 0 records for F.US.YMZ16 \| 2016-10-06 14:24:55 HD Request # 15 \| Intraday download COMPLETE for F.US.YMZ16. Completion time: 1s. Unique request ID: 12 \| 2016-10-06 14:24:55 Removed historical data download ID 12 \| 2016-10-06 14:24:55 Real-time Intraday chart data file updates started for F.US.YMZ16 \| 2016-10-06 14:24:55 Intraday chart data file opened for F.US.YMZ16 \| 2016-10-06 14:24:55 F.US.EPZ16 1.25 Range #42 \| Performing a full recalculation because it has been tagged. Chartbook: TRT-ES-Beta-PST-0816.cht \| 2016-10-06 14:24:55 Chart #51 has tagged chart #43 for full recalculation. Chartbook: TRT-GC-Beta-PST-0816.cht \| 2016-10-06 14:24:55 Chart #46 has tagged chart #42 for full recalculation. Chartbook: TRT-CL-Beta-PST-0816.cht \| 2016-10-06 14:24:55 F.US.USAZ16 3/32 Range #5 \| Performing a full recalculation because it has been tagged. Chartbook: TRT-ZB-Beta-PST-0816.cht \| 2016-10-06 14:24:55 Chart #46 has tagged chart #42 for full recalculation. Chartbook: TRT-YM-Beta-PST-0816.cht \| 2016-10-06 14:24:57 Chart #1 has tagged chart #42 for full recalculation. Chartbook: TRT-YM-Beta-PST-0816.cht \| 2016-10-06 14:24:57 Chart #21 has tagged chart #43 for full recalculation. Chartbook: TRT-GC-Beta-PST-0816.cht \| 2016-10-06 14:24:57 Chart #1 has tagged chart #42 for full recalculation. Chartbook: TRT-CL-Beta-PST-0816.cht \| 2016-10-06 14:24:57 F.US.GCEZ16 1.0 Range #43 \| Performing a full recalculation because it has been tagged. Chartbook: TRT-GC-Beta-PST-0816.cht \| 2016-10-06 14:24:57 F.US.CLEX16 0.10 Range #42 \| Performing a full recalculation because it has been tagged. Chartbook: TRT-CL-Beta-PST-0816.cht \| 2016-10-06 14:24:57 F.US.YMZ16 10.0 Range #42 \| Performing a full recalculation because it has been tagged. Chartbook: TRT-YM-Beta-PST-0816.cht \| 2016-10-06 14:24:57

[2016-10-06 22:07:36] #5 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
This is one of the relevant messages: Symbol Error - F.US.ENQZ16 is unknown, unavailable, or improperly formatted. Real-time data for instrument F.US.ENQ (corresponding to ID = 1) are not allowed. \| 2016-10-06 14:24:51 Refer to: http://www.sierrachart.com/index.php?page=doc/CQGTrading.php#MarketDataAuthorizationsForSymbols Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2016-10-06 22:27:58] #6 [Go To First Post]
User593033 - Posts: 10
Pardon my ignorance, but, why aren't these symbols allowed ? Does this mean that CQG hasn't authorized me to receive the data ? I used the symbols from the "CQG Fix Trading" in Sierra Charts. As example, the attached is a picture of what I used for the S & P. Is there something i am doing incorrect ? Thank you for your help with this.


cqg.png / V - Attached On 2016-10-06 22:27:07 UTC - Size: 88.68 KB - 244 views Attachment Deleted.

[2016-10-06 22:47:56] #7 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Does this mean that CQG hasn't authorized me to receive the data ? Yes. Contact your broker about this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

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