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Date/Time: Mon, 20 May 2024 01:27:28 +0000



Message log and Trade Service log

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[2016-08-28 07:03:24]
idcisosf - Posts: 34
I have following questions:

Where does message log save on my computer? In what folders and in what files?
Where does Trade Service log save on my computer? In what folders and in what files?

How long does message log will be save?
How long does Trade Service log will be save?

If data feed delay data to send to Sierra Chart to update charts, then would message log or Trade Service Log or any other type of log show for any messages for that data delay?
If it does, then how the messages would be written in these logs

How far back of message log and Trade Service log can go? Can I get 1 year or 2 year old message log and Trade Service log?

Thank you for helping for these questions,

Frank
[2016-08-28 08:48:30]
Sierra Chart Engineering - Posts: 104368
Refer to:
Message Log: Automatically Saving Message Log to File


The Trade Service Log is not saved. What you are interested in instead is the Trade Activity Log which is fully documented here:
Trade Activity Log

This is the help topic for data delays:
Prices / Data Falling Behind

There is nothing in the Message Log which would help with this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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