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Date/Time: Mon, 29 Apr 2024 01:35:05 +0000



Some of my charts are updated and some aren't

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[2016-08-15 15:57:45]
User90927 - Posts: 38
T Bonds and Cattle are not updating on the charts whereas Oil, Copper Soybeans and Hogs are updated to the current minute.

I have tried to disconnect and reconnect but it doesn't work
[2016-08-15 16:02:32]
User90927 - Posts: 38
There is a yellow band which just says

Waiting to download historical data
[2016-08-15 16:37:15]
Sierra Chart Engineering - Posts: 104368
The first thing we need you to do is update to the current version of Sierra Chart following these instructions:
http://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate

If there is any missing data in your Intraday charts, then follow through the instructions here:
http://www.sierrachart.com/index.php?page=doc/HistoricalIntradayData.html#RetryDownloadDataInChart
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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