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Date/Time: Sat, 04 May 2024 23:16:47 +0000



Opening Intra-day chart for the US-Dollar Index & difference between two US Dollar symbols

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[2016-06-20 21:34:23]
User292365 - Posts: 20
I am able to open the Historical chart with no problems. But as soon as I lower my time frame below a daily time frame, the chart is not visible - all I see is a blank screen, the chart disappears.

Can you please refer me to the sierra link that can help me with this?

Also,

What's the difference between F.US.DXEU16 and USD-X?

Is the F.US.DEXU16 the tradable symbol? If so, what would be the USD-X, a chart that allows me to look at the price movement but won't allow me to trade?
[2016-06-21 02:03:53]
Sierra Chart Engineering - Posts: 104368
Follow the instructions here to update the Symbol Settings:
http://www.sierrachart.com/index.php?page=doc/doc_GlobalSymbolSettings.php#UpdateSettings

The US Dollar Index symbol is USDX.

F.US.DXEU16 is a CQG dollar index futures symbol.

USD-X is an FX Index symbol. Unless you understand exactly what it is we do not recommend using it. More information about it is found on this page:
http://www.sierrachart.com/index.php?page=doc/SCMarketStatistics.php

Although the calculation method is not thoroughly documented yet.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-06-21 02:07:37
[2016-06-21 04:45:29]
User292365 - Posts: 20
Hi, thank you for your speedy reply.

I still cannot see the intraday chart for the US Dollar Index.

I read the info on the different sierra web pages (http://www.sierrachart.com/index.php?page=doc/helpdetails3.html)

I am using CQG (Fix trading) for data. I understand the US Dollar Index is coming through ICE. I can see the Historical charts with no problem (Daily time frame and up).

But when I go to a 60min time frame, the screen goes blank.

---------------------------------------------------------------------------------------------

Below is the message I'm getting in the log:

Software version: 1426 | 2016-06-21 00:44:35
Uses New Spreadsheets | 2016-06-21 00:44:35
Usage end date: 2016-07-03 | 2016-06-21 00:44:35
Enabled for: Advanced Features. | 2016-06-21 00:44:35
Enabled for: Sierra Chart Historical Data Service. | 2016-06-21 00:44:35
Allow Support for Sierra Chart Data Feeds is enabled. | 2016-06-21 00:44:35
Current selected Data/Trading service: CQG FIX Trading | 2016-06-21 00:44:35
Chart Update Interval: 500 | 2016-06-21 00:44:35
Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2016-06-21 00:44:35
2016-06-21 00:44:35 Local computer time | 2016-06-21 00:44:35
2016-06-21 04:44:35 Local computer time in UTC | 2016-06-21 00:44:35
2016-06-21 00:44:35 Local computer time in SC Time Zone | 2016-06-21 00:44:35
2016-06-20 08:09:20 Server time in UTC | 2016-06-21 00:44:35
Local computer UTC time and Server UTC time difference: 9 seconds. | 2016-06-21 00:44:35
Program path: C:\SierraChart\ | 2016-06-21 00:44:35
Data Files path: C:\SierraChart\Data\ | 2016-06-21 00:44:35
OS Version Number: 6.2 | 2016-06-21 00:44:35
Locale Setting: C | 2016-06-21 00:44:35

F.US.DXEU16 [CV] 60 Min #1 | Reloading chart. | 2016-06-21 00:44:40
F.US.DXEU16 [CV] 60 Min #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\F.US.DXEU16.scid | 2016-06-21 00:44:43
[2016-06-21 05:30:11]
Sierra Chart Engineering - Posts: 104368
Unless you are paying the USD110 exchange fee for the ICE you will not get any data for this. Refer to:
http://www.sierrachart.com/index.php?page=doc/CQGTrading.php#MarketDataAuthorizationsForSymbols

We had thought the problem was with the US dollar cash Index symbol.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-06-21 05:33:03
[2016-06-21 05:55:19]
User292365 - Posts: 20
ah that helps Thank you.

Also, I am able to open USDX and drill it down to the minutes and hourly time frames. Is this symbol tradeable?
[2016-06-21 06:05:56]
Sierra Chart Engineering - Posts: 104368
No that is not a tradable symbol. Just market data only.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-06-21 06:32:16]
User292365 - Posts: 20
thanks. I'm new to Sierra Chart. I really like this board messaging thing :D

Keep up the great work!

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