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Date/Time: Thu, 25 Apr 2024 23:11:42 +0000



Silver in IB problem

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[2013-07-11 13:54:50]
mayerrs - Posts: 70
hi,

i´d like to ask what is going on with SI-201309-NYMEX. i am not able to download data and i can see silver is working normaly in TWS.

thx
[2013-07-11 16:55:28]
Sierra Chart - Max - Posts: 5596
Use the following symbol:
SI-201309-NYMEX-USD


For more information, please see:
Silver Futures Symbol Change at Interactive Brokers effective TODAY (07/10/2013)
Sierra Chart Support
[2013-07-12 11:54:20]
mayerrs - Posts: 70
it did not help.
[2013-07-12 12:38:41]
Sierra Chart Engineering - Posts: 104368
You need to use this symbol:
SIU3-FUT-NYMEX-USD
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2013-07-12 13:05:23]
mayerrs - Posts: 70
it is working but why is this problem only in SI. i have other markets and only in SI i need to use this format?!
[2013-08-02 13:31:27]
mayerrs - Posts: 70
hi, so there is a problem in SI. i ususaly have another format in sierra for IB. SI-201309-NYMEX. as we said i am trying SIU3-FUT-NYMEX-USD. But, now i can se the position line is not displayed. this SIU3-FUT-NYMEX-USD format is unusual for me under IB. can you help?
[2013-08-02 21:21:05]
Sierra Chart Engineering - Posts: 104368
We need to do some testing on this and get back to you.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2013-08-05 02:02:47]
Sierra Chart Engineering - Posts: 104368
We have tested this and we have successfully used this symbol:
SI-######-NYMEX-USD-5000

You will find this now listed in File >> Find Symbol after restarting Sierra Chart.

To get the correct trade positions displayed, please update to the latest revision of 1004 by selecting Help >> Download Prerelease.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-08-05 02:40:10

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