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Not Able To Connect To The CQG FIX

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[2016-05-19 05:27:29] #1 [Go To First Post]
User39448 - Posts: 11
I was able to connect to the CQG FIX with no issues into an older version of the SC platform. But when I downloaded the most Current Version of the SC platform, then I lost my ability to log in to the CQG FIX... I have no issues connecting to the CQG Web API, but I am enabled for the CQG FIX and I prefer it. Software version: 1415 \| 2016-05-19 00:19:04 Uses New Spreadsheets \| 2016-05-19 00:19:04 Usage end date: 2018-01-01 \| 2016-05-19 00:19:04 Enabled for: Advanced Features. \| 2016-05-19 00:19:04 Enabled for: Advanced Features 2. \| 2016-05-19 00:19:04 Enabled for: Sierra Chart Historical Data Service. \| 2016-05-19 00:19:04 Allow Support for Sierra Chart Data Feeds is enabled. \| 2016-05-19 00:19:04 Current selected Data/Trading service: CQG FIX Trading \| 2016-05-19 00:19:04 Chart Update Interval: 500 \| 2016-05-19 00:19:04 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) \| 2016-05-19 00:19:04 2016-05-19 00:19:08 Local computer time \| 2016-05-19 00:19:04 2016-05-19 04:19:08 Local computer time in UTC \| 2016-05-19 00:19:04 2016-05-19 00:19:08 Local computer time in SC Time Zone \| 2016-05-19 00:19:04 2016-05-19 04:19:08 Server time in UTC \| 2016-05-19 00:19:04 Local computer UTC time and Server UTC time difference: 0 seconds. \| 2016-05-19 00:19:04 Program path: C:\SierraChart\ \| 2016-05-19 00:19:04 Data Files path: C:\SierraChart\Data\ \| 2016-05-19 00:19:04 OS Version Number: 6.0 \| 2016-05-19 00:19:04 Locale Setting: C \| 2016-05-19 00:19:04 Checking for new symbol settings for cqg \| 2016-05-19 00:19:04 HTTPS connection to www.sierrachart.com:443 (0) \| Resolved address sierrachart.com to IP 5.9.8.236. \| 2016-05-19 00:19:04 HTTPS connection to www.sierrachart.com:443 (3) \| Connected. \| 2016-05-19 00:19:04 HTTPS connection to www.sierrachart.com:443 (3) \| Starting TLS 1.2 connection. \| 2016-05-19 00:19:04 HTTPS connection to www.sierrachart.com:443 (3) \| SSL connection established. \| 2016-05-19 00:19:04 Symbol settings are up-to-date for cqg \| 2016-05-19 00:19:09 HTTPS connection to www.sierrachart.com:443 (3) \| SSL connection closed by remote side. \| 2016-05-19 00:19:15 HTTPS connection to www.sierrachart.com:443 (3) \| Connection gracefully closed by remote side. \| 2016-05-19 00:19:15 HTTPS connection to www.sierrachart.com:443 (3) \| SSL object has been freed. SSL state is now disconnected. \| 2016-05-19 00:19:15 HTTPS connection to www.sierrachart.com:443 (3) \| Shutdown and closed. \| 2016-05-19 00:19:15 CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. \| 2016-05-19 00:19:22 socket (0) \| Resolved address fixapi.cqgtrader.com to IP 208.48.16.214. \| 2016-05-19 00:19:22 socket (4) \| Connected. \| 2016-05-19 00:19:22 CQG FIX: Sending the Logon message. \| 2016-05-19 00:19:23 CQG FIX: Received a Logout message. Text = Trader is not enabled to use SierraChart. Please contact your FCM. \| 2016-05-19 00:19:23 CQG FIX: Sending a Logout message. Text = Received Logout message. \| 2016-05-19 00:19:23 socket (4) \| Shutdown and closed. \| 2016-05-19 00:19:23 CQG FIX: Disconnected. \| 2016-05-19 00:19:23 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2016-05-19 00:19:23 To prevent further connection attempts, select 'File >> Disconnect'. \| 2016-05-19 00:19:23 CQG FIX Trading \| Disconnected. \| 2016-05-19 00:19:23 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2016-05-19 00:19:23 CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. \| 2016-05-19 00:19:26 socket (0) \| Resolved address fixapi.cqgtrader.com to IP 208.48.16.214. \| 2016-05-19 00:19:26 socket (5) \| Connected. \| 2016-05-19 00:19:26 CQG FIX: Sending the Logon message. \| 2016-05-19 00:19:26 CQG FIX: Received a Logout message. Text = Trader is not enabled to use SierraChart. Please contact your FCM. \| 2016-05-19 00:19:26 CQG FIX: Sending a Logout message. Text = Received Logout message. \| 2016-05-19 00:19:26 socket (5) \| Shutdown and closed. \| 2016-05-19 00:19:26 CQG FIX: Disconnected. \| 2016-05-19 00:19:26 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2016-05-19 00:19:26 To prevent further connection attempts, select 'File >> Disconnect'. \| 2016-05-19 00:19:26 CQG FIX Trading \| Disconnected. \| 2016-05-19 00:19:26 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2016-05-19 00:19:26 CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. \| 2016-05-19 00:19:29 socket (0) \| Resolved address fixapi.cqgtrader.com to IP 208.48.16.214. \| 2016-05-19 00:19:29 socket (6) \| Connected. \| 2016-05-19 00:19:29 CQG FIX: Sending the Logon message. \| 2016-05-19 00:19:29 CQG FIX: Received a Logout message. Text = Trader is not enabled to use SierraChart. Please contact your FCM. \| 2016-05-19 00:19:29 CQG FIX: Sending a Logout message. Text = Received Logout message. \| 2016-05-19 00:19:29 socket (6) \| Shutdown and closed. \| 2016-05-19 00:19:29 CQG FIX: Disconnected. \| 2016-05-19 00:19:29 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2016-05-19 00:19:29 To prevent further connection attempts, select 'File >> Disconnect'. \| 2016-05-19 00:19:29 CQG FIX Trading \| Disconnected. \| 2016-05-19 00:19:29 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2016-05-19 00:19:29 CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. \| 2016-05-19 00:19:32 socket (0) \| Resolved address fixapi.cqgtrader.com to IP 208.48.16.214. \| 2016-05-19 00:19:32 socket (7) \| Connected. \| 2016-05-19 00:19:32 CQG FIX: Sending the Logon message. \| 2016-05-19 00:19:33 CQG FIX: Received a Logout message. Text = Trader is not enabled to use SierraChart. Please contact your FCM. \| 2016-05-19 00:19:33 CQG FIX: Sending a Logout message. Text = Received Logout message. \| 2016-05-19 00:19:33 socket (7) \| Shutdown and closed. \| 2016-05-19 00:19:33 CQG FIX: Disconnected. \| 2016-05-19 00:19:33 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2016-05-19 00:19:33 To prevent further connection attempts, select 'File >> Disconnect'. \| 2016-05-19 00:19:33 CQG FIX Trading \| Disconnected. \| 2016-05-19 00:19:33 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2016-05-19 00:19:33 CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. \| 2016-05-19 00:19:36 socket (0) \| Resolved address fixapi.cqgtrader.com to IP 208.48.16.214. \| 2016-05-19 00:19:36 socket (8) \| Connected. \| 2016-05-19 00:19:36 CQG FIX: Sending the Logon message. \| 2016-05-19 00:19:36 CQG FIX: Received a Logout message. Text = Trader is not enabled to use SierraChart. Please contact your FCM. \| 2016-05-19 00:19:36 CQG FIX: Sending a Logout message. Text = Received Logout message. \| 2016-05-19 00:19:36 socket (8) \| Shutdown and closed. \| 2016-05-19 00:19:36 CQG FIX: Disconnected. \| 2016-05-19 00:19:36 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2016-05-19 00:19:36 To prevent further connection attempts, select 'File >> Disconnect'. \| 2016-05-19 00:19:36 CQG FIX Trading \| Disconnected. \| 2016-05-19 00:19:36 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2016-05-19 00:19:36 CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. \| 2016-05-19 00:19:39 socket (0) \| Resolved address fixapi.cqgtrader.com to IP 208.48.16.214. \| 2016-05-19 00:19:39 socket (9) \| Connected. \| 2016-05-19 00:19:39 CQG FIX: Sending the Logon message. \| 2016-05-19 00:19:39 CQG FIX: Received a Logout message. Text = Trader is not enabled to use SierraChart. Please contact your FCM. \| 2016-05-19 00:19:39 CQG FIX: Sending a Logout message. Text = Received Logout message. \| 2016-05-19 00:19:39 socket (9) \| Shutdown and closed. \| 2016-05-19 00:19:39 CQG FIX: Disconnected. \| 2016-05-19 00:19:39 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2016-05-19 00:19:39 To prevent further connection attempts, select 'File >> Disconnect'. \| 2016-05-19 00:19:39 CQG FIX Trading \| Disconnected. \| 2016-05-19 00:19:39 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2016-05-19 00:19:39 CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. \| 2016-05-19 00:19:42 socket (0) \| Resolved address fixapi.cqgtrader.com to IP 208.48.16.214. \| 2016-05-19 00:19:42 socket (10) \| Connected. \| 2016-05-19 00:19:42 CQG FIX: Sending the Logon message. \| 2016-05-19 00:19:43 CQG FIX: Received a Logout message. Text = Trader is not enabled to use SierraChart. Please contact your FCM. \| 2016-05-19 00:19:43 CQG FIX: Sending a Logout message. Text = Received Logout message. \| 2016-05-19 00:19:43 socket (10) \| Shutdown and closed. \| 2016-05-19 00:19:43 CQG FIX: Disconnected. \| 2016-05-19 00:19:43 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2016-05-19 00:19:43 To prevent further connection attempts, select 'File >> Disconnect'. \| 2016-05-19 00:19:43 CQG FIX Trading \| Disconnected. \| 2016-05-19 00:19:43 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2016-05-19 00:19:43 CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. \| 2016-05-19 00:19:46 socket (0) \| Resolved address fixapi.cqgtrader.com to IP 208.48.16.214. \| 2016-05-19 00:19:46 socket (11) \| Connected. \| 2016-05-19 00:19:46 CQG FIX: Sending the Logon message. \| 2016-05-19 00:19:46 CQG FIX: Received a Logout message. Text = Trader is not enabled to use SierraChart. Please contact your FCM. \| 2016-05-19 00:19:46 CQG FIX: Sending a Logout message. Text = Received Logout message. \| 2016-05-19 00:19:46 socket (11) \| Shutdown and closed. \| 2016-05-19 00:19:46 CQG FIX: Disconnected. \| 2016-05-19 00:19:46 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2016-05-19 00:19:46 To prevent further connection attempts, select 'File >> Disconnect'. \| 2016-05-19 00:19:46 CQG FIX Trading \| Disconnected. \| 2016-05-19 00:19:46 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2016-05-19 00:19:46 CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. \| 2016-05-19 00:19:49 socket (0) \| Resolved address fixapi.cqgtrader.com to IP 208.48.16.214. \| 2016-05-19 00:19:49 socket (12) \| Connected. \| 2016-05-19 00:19:50 CQG FIX: Sending the Logon message. \| 2016-05-19 00:19:50 CQG FIX: Received a Logout message. Text = Trader is not enabled to use SierraChart. Please contact your FCM. \| 2016-05-19 00:19:50 CQG FIX: Sending a Logout message. Text = Received Logout message. \| 2016-05-19 00:19:50 socket (12) \| Shutdown and closed. \| 2016-05-19 00:19:50 CQG FIX: Disconnected. \| 2016-05-19 00:19:50 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2016-05-19 00:19:50 To prevent further connection attempts, select 'File >> Disconnect'. \| 2016-05-19 00:19:50 CQG FIX Trading \| Disconnected. \| 2016-05-19 00:19:50 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2016-05-19 00:19:50 CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. \| 2016-05-19 00:19:53 socket (0) \| Resolved address fixapi.cqgtrader.com to IP 208.48.16.214. \| 2016-05-19 00:19:53 socket (13) \| Connected. \| 2016-05-19 00:19:53 CQG FIX: Sending the Logon message. \| 2016-05-19 00:19:53 CQG FIX: Received a Logout message. Text = Trader is not enabled to use SierraChart. Please contact your FCM. \| 2016-05-19 00:19:53 CQG FIX: Sending a Logout message. Text = Received Logout message. \| 2016-05-19 00:19:53 socket (13) \| Shutdown and closed. \| 2016-05-19 00:19:53 CQG FIX: Disconnected. \| 2016-05-19 00:19:53 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2016-05-19 00:19:53 To prevent further connection attempts, select 'File >> Disconnect'. \| 2016-05-19 00:19:53 CQG FIX Trading \| Disconnected. \| 2016-05-19 00:19:53 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2016-05-19 00:19:53 CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. \| 2016-05-19 00:19:56 socket (0) \| Resolved address fixapi.cqgtrader.com to IP 208.48.16.214. \| 2016-05-19 00:19:56 socket (14) \| Connected. \| 2016-05-19 00:19:56 CQG FIX: Sending the Logon message. \| 2016-05-19 00:19:56 CQG FIX: Received a Logout message. Text = Trader is not enabled to use SierraChart. Please contact your FCM. \| 2016-05-19 00:19:56 CQG FIX: Sending a Logout message. Text = Received Logout message. \| 2016-05-19 00:19:56 socket (14) \| Shutdown and closed. \| 2016-05-19 00:19:56 CQG FIX: Disconnected. \| 2016-05-19 00:19:56 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2016-05-19 00:19:56 To prevent further connection attempts, select 'File >> Disconnect'. \| 2016-05-19 00:19:56 CQG FIX Trading \| Disconnected. \| 2016-05-19 00:19:56 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2016-05-19 00:19:56 CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. \| 2016-05-19 00:19:59 socket (0) \| Resolved address fixapi.cqgtrader.com to IP 208.48.16.214. \| 2016-05-19 00:19:59 socket (15) \| Connected. \| 2016-05-19 00:20:00 CQG FIX: Sending the Logon message. \| 2016-05-19 00:20:00 CQG FIX: Received a Logout message. Text = Trader is not enabled to use SierraChart. Please contact your FCM. \| 2016-05-19 00:20:00 CQG FIX: Sending a Logout message. Text = Received Logout message. \| 2016-05-19 00:20:00 socket (15) \| Shutdown and closed. \| 2016-05-19 00:20:00 CQG FIX: Disconnected. \| 2016-05-19 00:20:00 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2016-05-19 00:20:00 To prevent further connection attempts, select 'File >> Disconnect'. \| 2016-05-19 00:20:00 CQG FIX Trading \| Disconnected. \| 2016-05-19 00:20:00 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2016-05-19 00:20:00 CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. \| 2016-05-19 00:20:03 socket (0) \| Resolved address fixapi.cqgtrader.com to IP 208.48.16.214. \| 2016-05-19 00:20:03 socket (16) \| Connected. \| 2016-05-19 00:20:03 CQG FIX: Sending the Logon message. \| 2016-05-19 00:20:03 CQG FIX: Received a Logout message. Text = Trader is not enabled to use SierraChart. Please contact your FCM. \| 2016-05-19 00:20:03 CQG FIX: Sending a Logout message. Text = Received Logout message. \| 2016-05-19 00:20:03 socket (16) \| Shutdown and closed. \| 2016-05-19 00:20:03 CQG FIX: Disconnected. \| 2016-05-19 00:20:03 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2016-05-19 00:20:03 To prevent further connection attempts, select 'File >> Disconnect'. \| 2016-05-19 00:20:03 CQG FIX Trading \| Disconnected. \| 2016-05-19 00:20:03 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2016-05-19 00:20:03 CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. \| 2016-05-19 00:20:06 socket (0) \| Resolved address fixapi.cqgtrader.com to IP 208.48.16.214. \| 2016-05-19 00:20:06 socket (17) \| Connected. \| 2016-05-19 00:20:06 CQG FIX: Sending the Logon message. \| 2016-05-19 00:20:06 CQG FIX: Received a Logout message. Text = Trader is not enabled to use SierraChart. Please contact your FCM. \| 2016-05-19 00:20:07 CQG FIX: Sending a Logout message. Text = Received Logout message. \| 2016-05-19 00:20:07 socket (17) \| Shutdown and closed. \| 2016-05-19 00:20:07 CQG FIX: Disconnected. \| 2016-05-19 00:20:07 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2016-05-19 00:20:07 To prevent further connection attempts, select 'File >> Disconnect'. \| 2016-05-19 00:20:07 CQG FIX Trading \| Disconnected. \| 2016-05-19 00:20:07 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2016-05-19 00:20:07 CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. \| 2016-05-19 00:20:10 socket (0) \| Resolved address fixapi.cqgtrader.com to IP 208.48.16.214. \| 2016-05-19 00:20:10 socket (18) \| Connected. \| 2016-05-19 00:20:10 CQG FIX: Sending the Logon message. \| 2016-05-19 00:20:10 CQG FIX: Received a Logout message. Text = Trader is not enabled to use SierraChart. Please contact your FCM. \| 2016-05-19 00:20:10 CQG FIX: Sending a Logout message. Text = Received Logout message. \| 2016-05-19 00:20:10 socket (18) \| Shutdown and closed. \| 2016-05-19 00:20:10 CQG FIX: Disconnected. \| 2016-05-19 00:20:10 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2016-05-19 00:20:10 To prevent further connection attempts, select 'File >> Disconnect'. \| 2016-05-19 00:20:10 CQG FIX Trading \| Disconnected. \| 2016-05-19 00:20:10 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2016-05-19 00:20:10 CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. \| 2016-05-19 00:20:13 socket (0) \| Resolved address fixapi.cqgtrader.com to IP 208.48.16.214. \| 2016-05-19 00:20:13 socket (19) \| Connected. \| 2016-05-19 00:20:13 CQG FIX: Sending the Logon message. \| 2016-05-19 00:20:13 CQG FIX: Received a Logout message. Text = Trader is not enabled to use SierraChart. Please contact your FCM. \| 2016-05-19 00:20:13 CQG FIX: Sending a Logout message. Text = Received Logout message. \| 2016-05-19 00:20:13 socket (19) \| Shutdown and closed. \| 2016-05-19 00:20:13 CQG FIX: Disconnected. \| 2016-05-19 00:20:13 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2016-05-19 00:20:13 To prevent further connection attempts, select 'File >> Disconnect'. \| 2016-05-19 00:20:13 CQG FIX Trading \| Disconnected. \| 2016-05-19 00:20:13 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2016-05-19 00:20:13 CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. \| 2016-05-19 00:20:16 socket (0) \| Resolved address fixapi.cqgtrader.com to IP 208.48.16.214. \| 2016-05-19 00:20:16 socket (20) \| Connected. \| 2016-05-19 00:20:16 CQG FIX: Sending the Logon message. \| 2016-05-19 00:20:16 CQG FIX: Received a Logout message. Text = Trader is not enabled to use SierraChart. Please contact your FCM. \| 2016-05-19 00:20:17 CQG FIX: Sending a Logout message. Text = Received Logout message. \| 2016-05-19 00:20:17 socket (20) \| Shutdown and closed. \| 2016-05-19 00:20:17 CQG FIX: Disconnected. \| 2016-05-19 00:20:17 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2016-05-19 00:20:17 To prevent further connection attempts, select 'File >> Disconnect'. \| 2016-05-19 00:20:17 CQG FIX Trading \| Disconnected. \| 2016-05-19 00:20:17 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2016-05-19 00:20:17 CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. \| 2016-05-19 00:20:19 socket (0) \| Resolved address fixapi.cqgtrader.com to IP 208.48.16.214. \| 2016-05-19 00:20:19 socket (21) \| Connected. \| 2016-05-19 00:20:20 CQG FIX: Sending the Logon message. \| 2016-05-19 00:20:20 CQG FIX: Received a Logout message. Text = Trader is not enabled to use SierraChart. Please contact your FCM. \| 2016-05-19 00:20:20 CQG FIX: Sending a Logout message. Text = Received Logout message. \| 2016-05-19 00:20:20 socket (21) \| Shutdown and closed. \| 2016-05-19 00:20:20 CQG FIX: Disconnected. \| 2016-05-19 00:20:20 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2016-05-19 00:20:20 To prevent further connection attempts, select 'File >> Disconnect'. \| 2016-05-19 00:20:20 CQG FIX Trading \| Disconnected. \| 2016-05-19 00:20:20 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2016-05-19 00:20:20 Date Time Of Last Edit: 2016-05-19 05:40:45

[2016-05-19 05:41:55] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
This is quite puzzling why you were able to connect previously because we verified that all of the parameters specified to CQG FIX are as previously but now you are getting this: CQG FIX: Received a Logout message. Text = Trader is not enabled to use SierraChart. Please contact your FCM. \| 2016-05-19 00:19:23 So you need to ask the clearing firm to make sure that your CQG FIX enablement is set for the "SierraChart" Private label. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2016-05-19 06:05:51] #3 [Go To First Post]
User39448 - Posts: 11
The Clearing Firm confirmed that my CQG FIX enablement is set for the SierraChart Private Label. They even sent me a snapshot. The issue occurred at the exact moment I downloaded the most Current Version of the SC platform.

[2016-05-19 06:14:30] #4 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We have to ask CQG for help with this. We have no idea. We can see no reason for the problem. Email us your CQG Username. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2016-06-10 21:41:11] #5 [Go To First Post]
Infinite - Posts: 134
The CQG WebAPI is actually a faster connection. Almost 10ms faster than fix.....could make getting filled or not filled difference.

To post a message in this thread, you need to log in with your Sierra Chart account: