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Post From: Not Able To Connect To The CQG FIX

[2016-05-19 05:27:29]
[Go To First Post]
User39448 - Posts: 11
I was able to connect to the CQG FIX with no issues into an older version of the SC platform.
But when I downloaded the most Current Version of the SC platform, then I lost my ability to log in to the CQG FIX...
I have no issues connecting to the CQG Web API, but I am enabled for the CQG FIX and I prefer it.

Software version: 1415 | 2016-05-19 00:19:04
Uses New Spreadsheets | 2016-05-19 00:19:04
Usage end date: 2018-01-01 | 2016-05-19 00:19:04
Enabled for: Advanced Features. | 2016-05-19 00:19:04
Enabled for: Advanced Features 2. | 2016-05-19 00:19:04
Enabled for: Sierra Chart Historical Data Service. | 2016-05-19 00:19:04
Allow Support for Sierra Chart Data Feeds is enabled. | 2016-05-19 00:19:04
Current selected Data/Trading service: CQG FIX Trading | 2016-05-19 00:19:04
Chart Update Interval: 500 | 2016-05-19 00:19:04
Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2016-05-19 00:19:04
2016-05-19 00:19:08 Local computer time | 2016-05-19 00:19:04
2016-05-19 04:19:08 Local computer time in UTC | 2016-05-19 00:19:04
2016-05-19 00:19:08 Local computer time in SC Time Zone | 2016-05-19 00:19:04
2016-05-19 04:19:08 Server time in UTC | 2016-05-19 00:19:04
Local computer UTC time and Server UTC time difference: 0 seconds. | 2016-05-19 00:19:04
Program path: C:\SierraChart\ | 2016-05-19 00:19:04
Data Files path: C:\SierraChart\Data\ | 2016-05-19 00:19:04
OS Version Number: 6.0 | 2016-05-19 00:19:04
Locale Setting: C | 2016-05-19 00:19:04

Checking for new symbol settings for cqg | 2016-05-19 00:19:04
HTTPS connection to www.sierrachart.com:443 (0) | Resolved address sierrachart.com to IP 5.9.8.236. | 2016-05-19 00:19:04
HTTPS connection to www.sierrachart.com:443 (3) | Connected. | 2016-05-19 00:19:04
HTTPS connection to www.sierrachart.com:443 (3) | Starting TLS 1.2 connection. | 2016-05-19 00:19:04
HTTPS connection to www.sierrachart.com:443 (3) | SSL connection established. | 2016-05-19 00:19:04
Symbol settings are up-to-date for cqg | 2016-05-19 00:19:09
HTTPS connection to www.sierrachart.com:443 (3) | SSL connection closed by remote side. | 2016-05-19 00:19:15
HTTPS connection to www.sierrachart.com:443 (3) | Connection gracefully closed by remote side. | 2016-05-19 00:19:15
HTTPS connection to www.sierrachart.com:443 (3) | SSL object has been freed. SSL state is now disconnected. | 2016-05-19 00:19:15
HTTPS connection to www.sierrachart.com:443 (3) | Shutdown and closed. | 2016-05-19 00:19:15

CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. | 2016-05-19 00:19:22
socket (0) | Resolved address fixapi.cqgtrader.com to IP 208.48.16.214. | 2016-05-19 00:19:22
socket (4) | Connected. | 2016-05-19 00:19:22
CQG FIX: Sending the Logon message. | 2016-05-19 00:19:23
CQG FIX: Received a Logout message. Text = Trader is not enabled to use SierraChart. Please contact your FCM. | 2016-05-19 00:19:23
CQG FIX: Sending a Logout message. Text = Received Logout message. | 2016-05-19 00:19:23
socket (4) | Shutdown and closed. | 2016-05-19 00:19:23
CQG FIX: Disconnected. | 2016-05-19 00:19:23
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-05-19 00:19:23
To prevent further connection attempts, select 'File >> Disconnect'. | 2016-05-19 00:19:23
CQG FIX Trading | Disconnected. | 2016-05-19 00:19:23
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-05-19 00:19:23

CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. | 2016-05-19 00:19:26
socket (0) | Resolved address fixapi.cqgtrader.com to IP 208.48.16.214. | 2016-05-19 00:19:26
socket (5) | Connected. | 2016-05-19 00:19:26
CQG FIX: Sending the Logon message. | 2016-05-19 00:19:26
CQG FIX: Received a Logout message. Text = Trader is not enabled to use SierraChart. Please contact your FCM. | 2016-05-19 00:19:26
CQG FIX: Sending a Logout message. Text = Received Logout message. | 2016-05-19 00:19:26
socket (5) | Shutdown and closed. | 2016-05-19 00:19:26
CQG FIX: Disconnected. | 2016-05-19 00:19:26
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-05-19 00:19:26
To prevent further connection attempts, select 'File >> Disconnect'. | 2016-05-19 00:19:26
CQG FIX Trading | Disconnected. | 2016-05-19 00:19:26
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-05-19 00:19:26

CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. | 2016-05-19 00:19:29
socket (0) | Resolved address fixapi.cqgtrader.com to IP 208.48.16.214. | 2016-05-19 00:19:29
socket (6) | Connected. | 2016-05-19 00:19:29
CQG FIX: Sending the Logon message. | 2016-05-19 00:19:29
CQG FIX: Received a Logout message. Text = Trader is not enabled to use SierraChart. Please contact your FCM. | 2016-05-19 00:19:29
CQG FIX: Sending a Logout message. Text = Received Logout message. | 2016-05-19 00:19:29
socket (6) | Shutdown and closed. | 2016-05-19 00:19:29
CQG FIX: Disconnected. | 2016-05-19 00:19:29
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-05-19 00:19:29
To prevent further connection attempts, select 'File >> Disconnect'. | 2016-05-19 00:19:29
CQG FIX Trading | Disconnected. | 2016-05-19 00:19:29
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-05-19 00:19:29

CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. | 2016-05-19 00:19:32
socket (0) | Resolved address fixapi.cqgtrader.com to IP 208.48.16.214. | 2016-05-19 00:19:32
socket (7) | Connected. | 2016-05-19 00:19:32
CQG FIX: Sending the Logon message. | 2016-05-19 00:19:33
CQG FIX: Received a Logout message. Text = Trader is not enabled to use SierraChart. Please contact your FCM. | 2016-05-19 00:19:33
CQG FIX: Sending a Logout message. Text = Received Logout message. | 2016-05-19 00:19:33
socket (7) | Shutdown and closed. | 2016-05-19 00:19:33
CQG FIX: Disconnected. | 2016-05-19 00:19:33
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-05-19 00:19:33
To prevent further connection attempts, select 'File >> Disconnect'. | 2016-05-19 00:19:33
CQG FIX Trading | Disconnected. | 2016-05-19 00:19:33
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-05-19 00:19:33

CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. | 2016-05-19 00:19:36
socket (0) | Resolved address fixapi.cqgtrader.com to IP 208.48.16.214. | 2016-05-19 00:19:36
socket (8) | Connected. | 2016-05-19 00:19:36
CQG FIX: Sending the Logon message. | 2016-05-19 00:19:36
CQG FIX: Received a Logout message. Text = Trader is not enabled to use SierraChart. Please contact your FCM. | 2016-05-19 00:19:36
CQG FIX: Sending a Logout message. Text = Received Logout message. | 2016-05-19 00:19:36
socket (8) | Shutdown and closed. | 2016-05-19 00:19:36
CQG FIX: Disconnected. | 2016-05-19 00:19:36
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-05-19 00:19:36
To prevent further connection attempts, select 'File >> Disconnect'. | 2016-05-19 00:19:36
CQG FIX Trading | Disconnected. | 2016-05-19 00:19:36
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-05-19 00:19:36

CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. | 2016-05-19 00:19:39
socket (0) | Resolved address fixapi.cqgtrader.com to IP 208.48.16.214. | 2016-05-19 00:19:39
socket (9) | Connected. | 2016-05-19 00:19:39
CQG FIX: Sending the Logon message. | 2016-05-19 00:19:39
CQG FIX: Received a Logout message. Text = Trader is not enabled to use SierraChart. Please contact your FCM. | 2016-05-19 00:19:39
CQG FIX: Sending a Logout message. Text = Received Logout message. | 2016-05-19 00:19:39
socket (9) | Shutdown and closed. | 2016-05-19 00:19:39
CQG FIX: Disconnected. | 2016-05-19 00:19:39
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-05-19 00:19:39
To prevent further connection attempts, select 'File >> Disconnect'. | 2016-05-19 00:19:39
CQG FIX Trading | Disconnected. | 2016-05-19 00:19:39
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-05-19 00:19:39

CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. | 2016-05-19 00:19:42
socket (0) | Resolved address fixapi.cqgtrader.com to IP 208.48.16.214. | 2016-05-19 00:19:42
socket (10) | Connected. | 2016-05-19 00:19:42
CQG FIX: Sending the Logon message. | 2016-05-19 00:19:43
CQG FIX: Received a Logout message. Text = Trader is not enabled to use SierraChart. Please contact your FCM. | 2016-05-19 00:19:43
CQG FIX: Sending a Logout message. Text = Received Logout message. | 2016-05-19 00:19:43
socket (10) | Shutdown and closed. | 2016-05-19 00:19:43
CQG FIX: Disconnected. | 2016-05-19 00:19:43
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-05-19 00:19:43
To prevent further connection attempts, select 'File >> Disconnect'. | 2016-05-19 00:19:43
CQG FIX Trading | Disconnected. | 2016-05-19 00:19:43
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-05-19 00:19:43

CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. | 2016-05-19 00:19:46
socket (0) | Resolved address fixapi.cqgtrader.com to IP 208.48.16.214. | 2016-05-19 00:19:46
socket (11) | Connected. | 2016-05-19 00:19:46
CQG FIX: Sending the Logon message. | 2016-05-19 00:19:46
CQG FIX: Received a Logout message. Text = Trader is not enabled to use SierraChart. Please contact your FCM. | 2016-05-19 00:19:46
CQG FIX: Sending a Logout message. Text = Received Logout message. | 2016-05-19 00:19:46
socket (11) | Shutdown and closed. | 2016-05-19 00:19:46
CQG FIX: Disconnected. | 2016-05-19 00:19:46
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-05-19 00:19:46
To prevent further connection attempts, select 'File >> Disconnect'. | 2016-05-19 00:19:46
CQG FIX Trading | Disconnected. | 2016-05-19 00:19:46
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-05-19 00:19:46

CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. | 2016-05-19 00:19:49
socket (0) | Resolved address fixapi.cqgtrader.com to IP 208.48.16.214. | 2016-05-19 00:19:49
socket (12) | Connected. | 2016-05-19 00:19:50
CQG FIX: Sending the Logon message. | 2016-05-19 00:19:50
CQG FIX: Received a Logout message. Text = Trader is not enabled to use SierraChart. Please contact your FCM. | 2016-05-19 00:19:50
CQG FIX: Sending a Logout message. Text = Received Logout message. | 2016-05-19 00:19:50
socket (12) | Shutdown and closed. | 2016-05-19 00:19:50
CQG FIX: Disconnected. | 2016-05-19 00:19:50
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-05-19 00:19:50
To prevent further connection attempts, select 'File >> Disconnect'. | 2016-05-19 00:19:50
CQG FIX Trading | Disconnected. | 2016-05-19 00:19:50
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-05-19 00:19:50

CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. | 2016-05-19 00:19:53
socket (0) | Resolved address fixapi.cqgtrader.com to IP 208.48.16.214. | 2016-05-19 00:19:53
socket (13) | Connected. | 2016-05-19 00:19:53
CQG FIX: Sending the Logon message. | 2016-05-19 00:19:53
CQG FIX: Received a Logout message. Text = Trader is not enabled to use SierraChart. Please contact your FCM. | 2016-05-19 00:19:53
CQG FIX: Sending a Logout message. Text = Received Logout message. | 2016-05-19 00:19:53
socket (13) | Shutdown and closed. | 2016-05-19 00:19:53
CQG FIX: Disconnected. | 2016-05-19 00:19:53
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-05-19 00:19:53
To prevent further connection attempts, select 'File >> Disconnect'. | 2016-05-19 00:19:53
CQG FIX Trading | Disconnected. | 2016-05-19 00:19:53
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-05-19 00:19:53

CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. | 2016-05-19 00:19:56
socket (0) | Resolved address fixapi.cqgtrader.com to IP 208.48.16.214. | 2016-05-19 00:19:56
socket (14) | Connected. | 2016-05-19 00:19:56
CQG FIX: Sending the Logon message. | 2016-05-19 00:19:56
CQG FIX: Received a Logout message. Text = Trader is not enabled to use SierraChart. Please contact your FCM. | 2016-05-19 00:19:56
CQG FIX: Sending a Logout message. Text = Received Logout message. | 2016-05-19 00:19:56
socket (14) | Shutdown and closed. | 2016-05-19 00:19:56
CQG FIX: Disconnected. | 2016-05-19 00:19:56
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-05-19 00:19:56
To prevent further connection attempts, select 'File >> Disconnect'. | 2016-05-19 00:19:56
CQG FIX Trading | Disconnected. | 2016-05-19 00:19:56
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-05-19 00:19:56

CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. | 2016-05-19 00:19:59
socket (0) | Resolved address fixapi.cqgtrader.com to IP 208.48.16.214. | 2016-05-19 00:19:59
socket (15) | Connected. | 2016-05-19 00:20:00
CQG FIX: Sending the Logon message. | 2016-05-19 00:20:00
CQG FIX: Received a Logout message. Text = Trader is not enabled to use SierraChart. Please contact your FCM. | 2016-05-19 00:20:00
CQG FIX: Sending a Logout message. Text = Received Logout message. | 2016-05-19 00:20:00
socket (15) | Shutdown and closed. | 2016-05-19 00:20:00
CQG FIX: Disconnected. | 2016-05-19 00:20:00
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-05-19 00:20:00
To prevent further connection attempts, select 'File >> Disconnect'. | 2016-05-19 00:20:00
CQG FIX Trading | Disconnected. | 2016-05-19 00:20:00
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-05-19 00:20:00

CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. | 2016-05-19 00:20:03
socket (0) | Resolved address fixapi.cqgtrader.com to IP 208.48.16.214. | 2016-05-19 00:20:03
socket (16) | Connected. | 2016-05-19 00:20:03
CQG FIX: Sending the Logon message. | 2016-05-19 00:20:03
CQG FIX: Received a Logout message. Text = Trader is not enabled to use SierraChart. Please contact your FCM. | 2016-05-19 00:20:03
CQG FIX: Sending a Logout message. Text = Received Logout message. | 2016-05-19 00:20:03
socket (16) | Shutdown and closed. | 2016-05-19 00:20:03
CQG FIX: Disconnected. | 2016-05-19 00:20:03
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-05-19 00:20:03
To prevent further connection attempts, select 'File >> Disconnect'. | 2016-05-19 00:20:03
CQG FIX Trading | Disconnected. | 2016-05-19 00:20:03
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-05-19 00:20:03

CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. | 2016-05-19 00:20:06
socket (0) | Resolved address fixapi.cqgtrader.com to IP 208.48.16.214. | 2016-05-19 00:20:06
socket (17) | Connected. | 2016-05-19 00:20:06
CQG FIX: Sending the Logon message. | 2016-05-19 00:20:06
CQG FIX: Received a Logout message. Text = Trader is not enabled to use SierraChart. Please contact your FCM. | 2016-05-19 00:20:07
CQG FIX: Sending a Logout message. Text = Received Logout message. | 2016-05-19 00:20:07
socket (17) | Shutdown and closed. | 2016-05-19 00:20:07
CQG FIX: Disconnected. | 2016-05-19 00:20:07
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-05-19 00:20:07
To prevent further connection attempts, select 'File >> Disconnect'. | 2016-05-19 00:20:07
CQG FIX Trading | Disconnected. | 2016-05-19 00:20:07
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-05-19 00:20:07

CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. | 2016-05-19 00:20:10
socket (0) | Resolved address fixapi.cqgtrader.com to IP 208.48.16.214. | 2016-05-19 00:20:10
socket (18) | Connected. | 2016-05-19 00:20:10
CQG FIX: Sending the Logon message. | 2016-05-19 00:20:10
CQG FIX: Received a Logout message. Text = Trader is not enabled to use SierraChart. Please contact your FCM. | 2016-05-19 00:20:10
CQG FIX: Sending a Logout message. Text = Received Logout message. | 2016-05-19 00:20:10
socket (18) | Shutdown and closed. | 2016-05-19 00:20:10
CQG FIX: Disconnected. | 2016-05-19 00:20:10
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-05-19 00:20:10
To prevent further connection attempts, select 'File >> Disconnect'. | 2016-05-19 00:20:10
CQG FIX Trading | Disconnected. | 2016-05-19 00:20:10
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-05-19 00:20:10

CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. | 2016-05-19 00:20:13
socket (0) | Resolved address fixapi.cqgtrader.com to IP 208.48.16.214. | 2016-05-19 00:20:13
socket (19) | Connected. | 2016-05-19 00:20:13
CQG FIX: Sending the Logon message. | 2016-05-19 00:20:13
CQG FIX: Received a Logout message. Text = Trader is not enabled to use SierraChart. Please contact your FCM. | 2016-05-19 00:20:13
CQG FIX: Sending a Logout message. Text = Received Logout message. | 2016-05-19 00:20:13
socket (19) | Shutdown and closed. | 2016-05-19 00:20:13
CQG FIX: Disconnected. | 2016-05-19 00:20:13
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-05-19 00:20:13
To prevent further connection attempts, select 'File >> Disconnect'. | 2016-05-19 00:20:13
CQG FIX Trading | Disconnected. | 2016-05-19 00:20:13
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-05-19 00:20:13

CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. | 2016-05-19 00:20:16
socket (0) | Resolved address fixapi.cqgtrader.com to IP 208.48.16.214. | 2016-05-19 00:20:16
socket (20) | Connected. | 2016-05-19 00:20:16
CQG FIX: Sending the Logon message. | 2016-05-19 00:20:16
CQG FIX: Received a Logout message. Text = Trader is not enabled to use SierraChart. Please contact your FCM. | 2016-05-19 00:20:17
CQG FIX: Sending a Logout message. Text = Received Logout message. | 2016-05-19 00:20:17
socket (20) | Shutdown and closed. | 2016-05-19 00:20:17
CQG FIX: Disconnected. | 2016-05-19 00:20:17
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-05-19 00:20:17
To prevent further connection attempts, select 'File >> Disconnect'. | 2016-05-19 00:20:17
CQG FIX Trading | Disconnected. | 2016-05-19 00:20:17
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-05-19 00:20:17

CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. | 2016-05-19 00:20:19
socket (0) | Resolved address fixapi.cqgtrader.com to IP 208.48.16.214. | 2016-05-19 00:20:19
socket (21) | Connected. | 2016-05-19 00:20:20
CQG FIX: Sending the Logon message. | 2016-05-19 00:20:20
CQG FIX: Received a Logout message. Text = Trader is not enabled to use SierraChart. Please contact your FCM. | 2016-05-19 00:20:20
CQG FIX: Sending a Logout message. Text = Received Logout message. | 2016-05-19 00:20:20
socket (21) | Shutdown and closed. | 2016-05-19 00:20:20
CQG FIX: Disconnected. | 2016-05-19 00:20:20
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-05-19 00:20:20
To prevent further connection attempts, select 'File >> Disconnect'. | 2016-05-19 00:20:20
CQG FIX Trading | Disconnected. | 2016-05-19 00:20:20
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-05-19 00:20:20
Date Time Of Last Edit: 2016-05-19 05:40:45