Support Board
Date/Time: Sat, 10 May 2025 20:28:06 +0000
Post From: Not Able To Connect To The CQG FIX
| [2016-05-19 05:41:55] |
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This is quite puzzling why you were able to connect previously because we verified that all of the parameters specified to CQG FIX are as previously but now you are getting this: CQG FIX: Received a Logout message. Text = Trader is not enabled to use SierraChart. Please contact your FCM. | 2016-05-19 00:19:23 So you need to ask the clearing firm to make sure that your CQG FIX enablement is set for the "SierraChart" Private label. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |