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Date/Time: Tue, 30 Apr 2024 21:04:17 +0000



VIX download failure

View Count: 701

[2016-01-10 23:02:40]
brown555 - Posts: 35
Interactive Brokers symbol VIX / SC symbol VIX-201601-CFE-USD / Continuous Futures Contract Volume Based rollover.

December 4 is the last day SC loaded data.
[2016-01-11 18:42:04]
Sierra Chart Engineering - Posts: 104368
That is no longer the correct symbol to use with Interactive Brokers . The symbol needs to also contain the day of the month. Refer to the symbol format here:
https://www.sierrachart.com/index.php?page=doc/IBSymbols.html#Futures

The continuous Futures Contract feature will also no longer work with that symbol.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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