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Date/Time: Fri, 07 Aug 2020 09:06:20 +0000



Big Gap in data download

[2015-07-13 05:33:42]
User17920 - Posts: 1 | Ending Date: 2018-02-19 [Expired]
Hi
I am trying to download 30 min data for the SI 2015 09 futures contract and have a big gap in the data (missing almost a month). Daily chart is OK no missing data.
I am using an IB feed and also have that feed working on a ninjatrader chart with no problems. All other 30 min charts are ok but this one is causing problems
Thanks for your help
[2015-07-13 10:54:38]
Sierra Chart Engineering - Posts: 88421 | Ending Date: 2021-04-05
What is the exact symbol of the chart you are using? Be sure you are using the symbol only listed in File >> Find Symbol so the historical data is mapped to the Sierra Chart Historical Data Service.

And also are using the Continuous Futures Contract feature?

Follow the instructions here to re-download the data:
https://www.sierrachart.com/index.php?page=doc/doc_HistoricalIntradayData.html#RetryDownloadDataInChart
Sierra Chart Support - Engineering Level

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