Support Board
Date/Time: Sat, 10 May 2025 18:01:37 +0000
Post From: Big Gap in data download
| [2015-07-13 10:54:38] |
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What is the exact symbol of the chart you are using? Be sure you are using the symbol only listed in File >> Find Symbol so the historical data is mapped to the Sierra Chart Historical Data Service. And also are using the Continuous Futures Contract feature? Follow the instructions here to re-download the data: https://www.sierrachart.com/index.php?page=doc/doc_HistoricalIntradayData.html#RetryDownloadDataInChart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |