Support Board
Date/Time: Wed, 29 Oct 2025 00:46:19 +0000
Post From: Big Gap in data download
| [2015-07-13 10:54:38] |
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What is the exact symbol of the chart you are using? Be sure you are using the symbol only listed in File >> Find Symbol so the historical data is mapped to the Sierra Chart Historical Data Service. And also are using the Continuous Futures Contract feature? Follow the instructions here to re-download the data: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |