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Date/Time: Thu, 02 May 2024 11:11:49 +0000



upgraded from pkg 3 to 5

View Count: 916

[2015-04-30 00:40:03]
User53283 - Posts: 6
upgraded from pkg 3 to 5
made the change on website, closed and reopened charts, no access to pkg 5 options.

thanks,
Gary
[2015-04-30 02:34:54]
Sierra Chart - Max - Posts: 5598
Restart Sierra Chart and follow the instructions here to force a login:
Sierra Chart - Software Login Instructions: Login with a Different Sierra Chart Account Name
Sierra Chart Support
[2015-04-30 04:12:36]
Sierra Chart Engineering - Posts: 104368
If you are still having a problem, restart Sierra Chart and on the login window enable the "Force Login" option.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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