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charts not updating, some symbols only

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[2015-02-20 21:51:43] #1 [Go To First Post]
AC96619A - Posts: 3
Hello. For the past few weeks, my charts update for some symbols, but not for all. Today, for instance, GC2015-04, ZB2015-03, and YM2015-03 would not update. CL, LE, and ES all updated perfectly throughout the day. I have worked twice with support at AMP in the past two days, and the second time they sent a log file to you and advised me to contact you directly. Additional info: I have updated to 1204, opening a new chart for the same symbol does not correct the problem, restarting and reconnecting do not usually solve the problem. Twice, of dozens of efforts, reconnecting has worked to update charts but not to reactivate their real-time updating. Can you please tell me what to do next that may solve this problem? Thanks.

[2015-02-20 22:47:16] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Do you have any of these symbols on Quote Boards? Make sure symbols like ZB and YM use the CBOT exchange code. We did not hear from AMP about this. We need to see the Message Log: https://www.sierrachart.com/index.php?page=PostingInformation.php#log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-02-20 22:48:07

[2015-02-24 21:16:13] #3 [Go To First Post]
AC96619A - Posts: 3
Hello, no, I am not using Quote Boards. A log is attached. Please note that all of the instruments work sometimes, so I know they are set up correctly on the charts. Today, for instance, ES stopped working. It worked fine for many days before on the same charts. Thank you. Software version: 1224 \| 2015-02-23 18:44:51 Uses Old Spreadsheets \| 2015-02-23 18:44:51 Enabled for: Advanced Features. \| 2015-02-23 18:44:51 Enabled for: Sierra Chart Historical Data Service. \| 2015-02-23 18:44:51 Allow Support for Sierra Chart Data Feeds is enabled. \| 2015-02-23 18:44:51 Active service: AMP/TTNet \| 2015-02-23 18:44:51 Data/Trade Service Settings automatically set. \| 2015-02-23 18:44:51 Time Zone: -06:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) \| 2015-02-23 18:44:51 2015-02-23 18:44:51 Local computer clock time \| 2015-02-23 18:44:51 2015-02-24 00:44:51 GMT time \| 2015-02-23 18:44:51 2015-02-23 18:44:51 Time zone adjusted time \| 2015-02-23 18:44:51 Time difference to server time: 15 seconds. \| 2015-02-23 18:44:51 Program path: C:\SierraChart\ \| 2015-02-23 18:44:51 Data Files path: C:\SierraChart\Data\ \| 2015-02-23 18:44:51 OS Version Number: 6.1 \| 2015-02-23 18:44:51 Locale Information: C \| 2015-02-23 18:44:51 Checking for new symbol settings for tt \| 2015-02-23 18:44:51 HTTP connection to www.sierrachart.com:80 (0) \| Resolved address sierrachart.com to IP 5.9.8.236 \| 2015-02-23 18:44:51 HTTP connection to www.sierrachart.com:80 (1) \| Connected. \| 2015-02-23 18:44:52 Symbol settings are up-to-date for tt \| 2015-02-23 18:44:52 Files to Open on Start up \| Opening file: Chartbook All Daily.cht \| 2015-02-23 18:44:54 Files to Open on Start up \| Opening file: Chartbook A All4.cht \| 2015-02-23 18:44:55 There is no SMS telephone number specified. Alert SMS message not sent. \| 2015-02-23 18:44:59 * There is no SMS telephone number specified. Alert SMS message not sent. \| 2015-02-23 18:45:00 * HTTP connection to www.sierrachart.com:80 (1) \| Closed. No error. \| 2015-02-23 18:45:01 HTTP connection to www.sierrachart.com:80 (1) \| Shutdown and closed. \| 2015-02-23 18:45:01 Intraday data recording state for symbol CL-201504-CME is set to download pending. \| 2015-02-23 18:45:03 HD Request # 2 \| Downloading Intraday chart data for CL-201504-CME to the file CL-201504-CME.scid. Service: ttamp \| 2015-02-23 18:45:03 HD Request # 2 \| Download start Date-Time: 2015-02-23 17:07:15.0 \| 2015-02-23 18:45:03 HD Request # 2 \| Using server: ttamp.sierracharts.com port 10149 \| 2015-02-23 18:45:03 Intraday data recording state for symbol GC-201504-CME is set to download pending. \| 2015-02-23 18:45:03 Intraday data recording state for symbol R2000 Ind Mini-Mar15-ICE_IPE is set to download pending. \| 2015-02-23 18:45:03 Intraday data recording state for symbol NG-201504-CME is set to download pending. \| 2015-02-23 18:45:03 Intraday data recording state for symbol NQ-201503-CME is set to download pending. \| 2015-02-23 18:45:03 Intraday data recording state for symbol GC-201502-CME is set to download pending. \| 2015-02-23 18:45:03 Intraday data recording state for symbol ES-201503-CME is set to download pending. \| 2015-02-23 18:45:03 Intraday data recording state for symbol LE-201504-CME is set to download pending. \| 2015-02-23 18:45:03 Socket (0) \| Resolved address ds3.sierracharts.com to IP 65.182.172.164 \| 2015-02-23 18:45:03 Intraday data recording state for symbol TICK-SP is set to download pending. \| 2015-02-23 18:45:03 Intraday data recording state for symbol YM-201503-CBOT is set to download pending. \| 2015-02-23 18:45:03 Socket (2) \| Connected. \| 2015-02-23 18:45:03 HD Request # 2 \| Sending historical data logon request message. \| 2015-02-23 18:45:03 Intraday data recording state for symbol ZB-201503-CBOT is set to download pending. \| 2015-02-23 18:45:03 HD Request # 3 \| Downloading Historical Daily chart data for ZBH15. Starting date: 2015-02-20. Service: ttamp \| 2015-02-23 18:45:03 Historical data download counter reset. \| 2015-02-23 18:45:03 HD Request # 3 \| Requesting historical Daily data for ZBH15 starting at 2015-02-19 \| 2015-02-23 18:45:03 Intraday data recording state for symbol gc-201504-CBOT is set to download pending. \| 2015-02-23 18:45:03 Intraday data recording state for symbol RB-201504-CME is set to download pending. \| 2015-02-23 18:45:03 AMP/TTNet \| Connecting. \| 2015-02-23 18:45:04 TT FIX Data \| Connecting to 12.41.48.53. Port 10501 \| 2015-02-23 18:45:04 TT FIX Data socket (3) \| Connected. \| 2015-02-23 18:45:04 HD Request # 3 \| Receiving historical Daily data for ZBH15 starting at 2015-02-19 \| 2015-02-23 18:45:04 Writing historical Daily data for ZBH15 to the file ZBH15.dly \| 2015-02-23 18:45:04 HD Request # 3 \| Received 4 records from 2015-02-19 00:00:00 to 2015-02-24 00:00:00 (6.0 days) and wrote 3 records for ZBH15 \| 2015-02-23 18:45:04 HD Request # 3 \| Daily download COMPLETE for ZBH15. Completion time: 1s. Unique request ID: 12 \| 2015-02-23 18:45:04 Removed historical data download ID 12 \| 2015-02-23 18:45:04 TT FIX Data: Sending the Logon message. \| 2015-02-23 18:45:04 TT FIX Data: Connected. \| 2015-02-23 18:45:04 TT FIX Trading \| Connecting to 12.41.48.53. Port10500 \| 2015-02-23 18:45:04 TT FIX Trading socket (4) \| Connected. \| 2015-02-23 18:45:04 HD Request # 2 \| Requesting Intraday data. Start Date-Time: 2015-02-23 17:07:15. Record interval: 0. Symbol: CL-201504-CME \| 2015-02-23 18:45:04 HD Request # 2 \| Decompressing data. \| 2015-02-23 18:45:04 Socket (2) \| Shutdown and closed. \| 2015-02-23 18:45:04 The network socket for historical data has been closed. \| 2015-02-23 18:45:04 HD Request # 2 \| Historical data for CL-201504-CME is delayed because connection to main data feed is not present. Current data will be received upon connection. \| 2015-02-23 18:45:04 HD Request # 2 \| Received 1 record from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for CL-201504-CME \| 2015-02-23 18:45:04 HD Request # 2 \| Intraday download COMPLETE for CL-201504-CME. Completion time: 1s. Unique request ID: 1 \| 2015-02-23 18:45:04 Removed historical data download ID 1 \| 2015-02-23 18:45:04 HD Request # 4 \| Downloading Intraday chart data for GC-201504-CME to the file GC-201504-CME.scid. Service: ttamp \| 2015-02-23 18:45:04 HD Request # 4 \| Download start Date-Time: 2015-02-23 17:07:49.0 \| 2015-02-23 18:45:04 TT FIX Trading: Sending the Logon message. \| 2015-02-23 18:45:04 HD Request # 4 \| Using server: ttamp.sierracharts.com port 10149 \| 2015-02-23 18:45:04 Socket (0) \| Resolved address ds3.sierracharts.com to IP 65.182.172.164 \| 2015-02-23 18:45:04 Socket (5) \| Connected. \| 2015-02-23 18:45:04 HD Request # 4 \| Sending historical data logon request message. \| 2015-02-23 18:45:04 HD Request # 4 \| Requesting Intraday data. Start Date-Time: 2015-02-23 17:07:49. Record interval: 0. Symbol: GC-201504-CME \| 2015-02-23 18:45:04 TT FIX Trading: Connected. \| 2015-02-23 18:45:04 AMP/TTNet \| Connected. \| 2015-02-23 18:45:04 HD Request # 4 \| Decompressing data. \| 2015-02-23 18:45:04 Socket (5) \| Shutdown and closed. \| 2015-02-23 18:45:04 The network socket for historical data has been closed. \| 2015-02-23 18:45:04 HD Request # 4 \| Re-requesting historical data for GC-201504-CME to get the latest data since the download was started while not connected to primary service. \| 2015-02-23 18:45:05 HD Request # 4 \| Received 1 record from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for GC-201504-CME \| 2015-02-23 18:45:05 TT Gateway Status: Price server for the CME exchange is Open \| 2015-02-23 18:45:05 TT Gateway Status: Order server for the CME exchange is Open \| 2015-02-23 18:45:05 TT Gateway Status: Fill server for the CME exchange is Open \| 2015-02-23 18:45:05 TT Gateway Status: Price server for the Eurex-B exchange is Closed \| 2015-02-23 18:45:05 TT Gateway Status: Order server for the Eurex-B exchange is Closed \| 2015-02-23 18:45:05 TT Gateway Status: Fill server for the Eurex-B exchange is Closed \| 2015-02-23 18:45:05 TT Gateway Status: Price server for the TTSIM exchange is Open \| 2015-02-23 18:45:05 TT Gateway Status: Order server for the TTSIM exchange is Open \| 2015-02-23 18:45:05 TT Gateway Status: Fill server for the TTSIM exchange is Open \| 2015-02-23 18:45:05 HD Request # 5 \| Downloading Intraday chart data for GC-201504-CME to the file GC-201504-CME.scid. Service: ttamp \| 2015-02-23 18:45:05 HD Request # 5 \| Download start Date-Time: 2015-02-23 17:07:49.0 \| 2015-02-23 18:45:05 HD Request # 5 \| Using server: ttamp.sierracharts.com port 10149 \| 2015-02-23 18:45:05 AMP/TTNet \| Starting real-time market data updates for: CL-201504-CME. ID: 2 \| 2015-02-23 18:45:05 Requesting market data for CL-201504-CME. Depth levels: 1 \| 2015-02-23 18:45:05 Socket (0) \| Resolved address ds3.sierracharts.com to IP 65.182.172.164 \| 2015-02-23 18:45:05 Intraday data recording state for symbol CL-201504-CME is set to download pending. \| 2015-02-23 18:45:05 AMP/TTNet \| Starting real-time market data updates for: ES-201503-CME. ID: 3 \| 2015-02-23 18:45:05 Requesting market data for ES-201503-CME. Depth levels: 1 \| 2015-02-23 18:45:05 Intraday data recording state for symbol ES-201503-CME is set to download pending. \| 2015-02-23 18:45:05 AMP/TTNet \| Starting real-time market data updates for: GC-201504-CME. ID: 1 \| 2015-02-23 18:45:05 Requesting market data for GC-201504-CME. Depth levels: 1 \| 2015-02-23 18:45:05 AMP/TTNet \| Starting real-time market data updates for: ZB-201503-CBOT. ID: 4 \| 2015-02-23 18:45:05 Translating exchange from CBOT to CME for symbol ZB-201503-CBOT \| 2015-02-23 18:45:05 Requesting market data for ZB-201503-CBOT. Depth levels: 1 \| 2015-02-23 18:45:05 Intraday data recording state for symbol ZB-201503-CBOT is set to download pending. \| 2015-02-23 18:45:05 Socket (6) \| Connected. \| 2015-02-23 18:45:05 HD Request # 5 \| Sending historical data logon request message. \| 2015-02-23 18:45:05 AMP/TTNet \| Starting real-time market data updates for: R2000 Ind Mini-Mar15-ICE_IPE. ID: 5 \| 2015-02-23 18:45:05 Requesting market data for R2000 Ind Mini-Mar15-ICE_IPE. Depth levels: 1 \| 2015-02-23 18:45:05 Intraday data recording state for symbol R2000 Ind Mini-Mar15-ICE_IPE is set to download pending. \| 2015-02-23 18:45:05 AMP/TTNet \| Starting real-time market data updates for: NG-201504-CME. ID: 6 \| 2015-02-23 18:45:05 Requesting market data for NG-201504-CME. Depth levels: 1 \| 2015-02-23 18:45:05 Intraday data recording state for symbol NG-201504-CME is set to download pending. \| 2015-02-23 18:45:05 AMP/TTNet \| Starting real-time market data updates for: LE-201504-CME. ID: 7 \| 2015-02-23 18:45:05 Requesting market data for LE-201504-CME. Depth levels: 1 \| 2015-02-23 18:45:05 Intraday data recording state for symbol LE-201504-CME is set to download pending. \| 2015-02-23 18:45:05 SC Market Stats \| Starting real-time market data updates for: TICK-SP. ID: 8 \| 2015-02-23 18:45:05 SC Market Stats \| Connecting to the server ds5.sierracharts.com. Port 443 \| 2015-02-23 18:45:05 Intraday data recording state for symbol TICK-SP is set to download pending. \| 2015-02-23 18:45:05 AMP/TTNet \| Starting real-time market data updates for: NQ-201503-CME. ID: 9 \| 2015-02-23 18:45:05 Requesting market data for NQ-201503-CME. Depth levels: 1 \| 2015-02-23 18:45:05 Intraday data recording state for symbol NQ-201503-CME is set to download pending. \| 2015-02-23 18:45:05 AMP/TTNet \| Starting real-time market data updates for: YM-201503-CBOT. ID: 10 \| 2015-02-23 18:45:05 Translating exchange from CBOT to CME for symbol YM-201503-CBOT \| 2015-02-23 18:45:05 Requesting market data for YM-201503-CBOT. Depth levels: 1 \| 2015-02-23 18:45:05 Intraday data recording state for symbol YM-201503-CBOT is set to download pending. \| 2015-02-23 18:45:05 AMP/TTNet \| Starting real-time market data updates for: gc-201504-CBOT. ID: 11 \| 2015-02-23 18:45:05 Translating exchange from CBOT to CME for symbol gc-201504-CBOT \| 2015-02-23 18:45:05 Requesting market data for gc-201504-CBOT. Depth levels: 1 \| 2015-02-23 18:45:05 Intraday data recording state for symbol gc-201504-CBOT is set to download pending. \| 2015-02-23 18:45:05 AMP/TTNet \| Starting real-time market data updates for: RB-201504-CME. ID: 12 \| 2015-02-23 18:45:05 Requesting market data for RB-201504-CME. Depth levels: 1 \| 2015-02-23 18:45:05 Intraday data recording state for symbol RB-201504-CME is set to download pending. \| 2015-02-23 18:45:05 HD Request # 5 \| Requesting Intraday data. Start Date-Time: 2015-02-23 17:07:49. Record interval: 0. Symbol: GC-201504-CME \| 2015-02-23 18:45:05 AMP/TTNet \| Starting real-time market data updates for: GC-201502-CME. ID: 13 \| 2015-02-23 18:45:05 Requesting market data for GC-201502-CME. Depth levels: 1 \| 2015-02-23 18:45:05 Intraday data recording state for symbol GC-201502-CME is set to download pending. \| 2015-02-23 18:45:05 HD Request # 5 \| Decompressing data. \| 2015-02-23 18:45:05 HD Request # 5 \| Receiving Intraday data for GC-201504-CME starting at 2015-02-23 17:07:49 \| 2015-02-23 18:45:05 HD Request # 5 \| Timestamp of first Intraday data file record written: 2015-02-23 17:07:52 \| 2015-02-23 18:45:05 Socket (6) \| Shutdown and closed. \| 2015-02-23 18:45:05 The network socket for historical data has been closed. \| 2015-02-23 18:45:05 HD Request # 5 \| Received 850 records from 2015-02-23 17:07:49 to 2015-02-23 18:45:03 (97.2 minutes) and wrote 848 records for GC-201504-CME \| 2015-02-23 18:45:05 HD Request # 5 \| Intraday download COMPLETE for GC-201504-CME. Completion time: 0s. Unique request ID: 2 \| 2015-02-23 18:45:05 Removed historical data download ID 2 \| 2015-02-23 18:45:05 Real-time Intraday chart data file updates started for GC-201504-CME \| 2015-02-23 18:45:05 Symbol Error - gc-201504-CBOT is unknown, unavailable, or improperly formatted. FIX message: Product does not exist in market: Entry #1 \| 2015-02-23 18:45:05 HD Request # 6 \| Downloading Intraday chart data for R2000 Ind Mini-Mar15-ICE_IPE to the file R2000 Ind Mini-Mar15-ICE_IPE.scid. Service: ttamp \| 2015-02-23 18:45:05 HD Request # 6 \| Download start Date-Time: 2015-02-23 16:59:55.0 \| 2015-02-23 18:45:05 HD Request # 6 \| Using server: ttamp.sierracharts.com port 10149 \| 2015-02-23 18:45:05 Socket (0) \| Resolved address ds3.sierracharts.com to IP 65.182.172.164 \| 2015-02-23 18:45:05 Socket (0) \| Resolved address ds5.sierracharts.com to IP 204.15.192.106 \| 2015-02-23 18:45:05 Socket (7) \| Connected. \| 2015-02-23 18:45:05 HD Request # 6 \| Sending historical data logon request message. \| 2015-02-23 18:45:05 Socket (8) \| Connected. \| 2015-02-23 18:45:05 SC Market Stats \| Connected to server. \| 2015-02-23 18:45:05 SC Market Stats \| Sending logon request message. \| 2015-02-23 18:45:05 HD Request # 6 \| Requesting Intraday data. Start Date-Time: 2015-02-23 16:59:55. Record interval: 0. Symbol: R2000 Ind Mini-Mar15-ICE_IPE \| 2015-02-23 18:45:05 HD Request # 6 \| Decompressing data. \| 2015-02-23 18:45:05 HD Request # 6 \| Receiving Intraday data for R2000 Ind Mini-Mar15-ICE_IPE starting at 2015-02-23 16:59:55 \| 2015-02-23 18:45:05 Socket (7) \| Shutdown and closed. \| 2015-02-23 18:45:05 The network socket for historical data has been closed. \| 2015-02-23 18:45:05 HD Request # 6 \| Received 1 record from 2015-02-23 16:59:55 to 2015-02-23 16:59:55 (0.0 seconds) and wrote 0 records for R2000 Ind Mini-Mar15-ICE_IPE \| 2015-02-23 18:45:05 HD Request # 6 \| Intraday download COMPLETE for R2000 Ind Mini-Mar15-ICE_IPE. Completion time: 0s. Unique request ID: 3 \| 2015-02-23 18:45:05 Removed historical data download ID 3 \| 2015-02-23 18:45:05 Real-time Intraday chart data file updates started for R2000 Ind Mini-Mar15-ICE_IPE \| 2015-02-23 18:45:05 HD Request # 7 \| Downloading Intraday chart data for NG-201504-CME to the file NG-201504-CME.scid. Service: ttamp \| 2015-02-23 18:45:05 HD Request # 7 \| Download start Date-Time: 2015-02-23 17:06:06.0 \| 2015-02-23 18:45:05 HD Request # 7 \| Using server: ttamp.sierracharts.com port 10149 \| 2015-02-23 18:45:05 Socket (0) \| Resolved address ds3.sierracharts.com to IP 65.182.172.164 \| 2015-02-23 18:45:05 Socket (9) \| Connected. \| 2015-02-23 18:45:05 HD Request # 7 \| Sending historical data logon request message. \| 2015-02-23 18:45:05 HD Request # 7 \| Requesting Intraday data. Start Date-Time: 2015-02-23 17:06:06. Record interval: 0. Symbol: NG-201504-CME \| 2015-02-23 18:45:05 HD Request # 7 \| Decompressing data. \| 2015-02-23 18:45:06 HD Request # 7 \| Receiving Intraday data for NG-201504-CME starting at 2015-02-23 17:06:06 \| 2015-02-23 18:45:06 HD Request # 7 \| Timestamp of first Intraday data file record written: 2015-02-23 17:09:59 \| 2015-02-23 18:45:06 Socket (9) \| Shutdown and closed. \| 2015-02-23 18:45:06 The network socket for historical data has been closed. \| 2015-02-23 18:45:06 HD Request # 7 \| Received 208 records from 2015-02-23 17:06:06 to 2015-02-23 18:44:01 (97.9 minutes) and wrote 207 records for NG-201504-CME \| 2015-02-23 18:45:06 HD Request # 7 \| Intraday download COMPLETE for NG-201504-CME. Completion time: 1s. Unique request ID: 4 \| 2015-02-23 18:45:06 Removed historical data download ID 4 \| 2015-02-23 18:45:06 Real-time Intraday chart data file updates started for NG-201504-CME \| 2015-02-23 18:45:06 HD Request # 8 \| Downloading Intraday chart data for NQ-201503-CME to the file NQ-201503-CME.scid. Service: ttamp \| 2015-02-23 18:45:06 HD Request # 8 \| Download start Date-Time: 2015-02-23 17:07:47.0 \| 2015-02-23 18:45:06 HD Request # 8 \| Using server: ttamp.sierracharts.com port 10149 \| 2015-02-23 18:45:06 Socket (0) \| Resolved address ds3.sierracharts.com to IP 65.182.172.164 \| 2015-02-23 18:45:06 Socket (10) \| Connected. \| 2015-02-23 18:45:06 HD Request # 8 \| Sending historical data logon request message. \| 2015-02-23 18:45:06 HD Request # 8 \| Requesting Intraday data. Start Date-Time: 2015-02-23 17:07:47. Record interval: 0. Symbol: NQ-201503-CME \| 2015-02-23 18:45:06 SC Market Stats \| Server Name: SC Real-Time Server. \| 2015-02-23 18:45:06 SC Market Stats \| Server protocol version: 5. Client protocol version: 5. There is a protocol match. \| 2015-02-23 18:45:06 SC Market Stats \| Successfully connected. \| 2015-02-23 18:45:06 SC Market Stats \| Restarting real-time data updates for symbol: TICK-SP \| 2015-02-23 18:45:06 HD Request # 8 \| Decompressing data. \| 2015-02-23 18:45:06 HD Request # 8 \| Receiving Intraday data for NQ-201503-CME starting at 2015-02-23 17:07:47 \| 2015-02-23 18:45:06 HD Request # 8 \| Timestamp of first Intraday data file record written: 2015-02-23 17:09:00 \| 2015-02-23 18:45:06 Socket (10) \| Shutdown and closed. \| 2015-02-23 18:45:06 The network socket for historical data has been closed. \| 2015-02-23 18:45:06 HD Request # 8 \| Received 297 records from 2015-02-23 17:07:47 to 2015-02-23 18:45:09 (97.4 minutes) and wrote 296 records for NQ-201503-CME \| 2015-02-23 18:45:06 HD Request # 8 \| Intraday download COMPLETE for NQ-201503-CME. Completion time: 0s. Unique request ID: 5 \| 2015-02-23 18:45:06 Removed historical data download ID 5 \| 2015-02-23 18:45:06 Real-time Intraday chart data file updates started for NQ-201503-CME \| 2015-02-23 18:45:06 HD Request # 9 \| Downloading Intraday chart data for GC-201502-CME to the file GC-201502-CME.scid. Service: ttamp \| 2015-02-23 18:45:06 HD Request # 9 \| Download start Date-Time: 2015-02-23 14:28:46.0 \| 2015-02-23 18:45:06 HD Request # 9 \| Using server: ttamp.sierracharts.com port 10149 \| 2015-02-23 18:45:06 Socket (0) \| Resolved address ds3.sierracharts.com to IP 65.182.172.164 \| 2015-02-23 18:45:06 Socket (11) \| Connected. \| 2015-02-23 18:45:06 HD Request # 9 \| Sending historical data logon request message. \| 2015-02-23 18:45:06 HD Request # 9 \| Requesting Intraday data. Start Date-Time: 2015-02-23 14:28:46. Record interval: 0. Symbol: GC-201502-CME \| 2015-02-23 18:45:06 HD Request # 9 \| Decompressing data. \| 2015-02-23 18:45:06 HD Request # 9 \| Receiving Intraday data for GC-201502-CME starting at 2015-02-23 14:28:46 \| 2015-02-23 18:45:06 Socket (11) \| Shutdown and closed. \| 2015-02-23 18:45:06 The network socket for historical data has been closed. \| 2015-02-23 18:45:06 HD Request # 9 \| Received 4 records from 2015-02-23 14:28:46 to 2015-02-23 14:28:46 (0.0 seconds) and wrote 0 records for GC-201502-CME \| 2015-02-23 18:45:06 HD Request # 9 \| Intraday download COMPLETE for GC-201502-CME. Completion time: 0s. Unique request ID: 6 \| 2015-02-23 18:45:06 Removed historical data download ID 6 \| 2015-02-23 18:45:06 Real-time Intraday chart data file updates started for GC-201502-CME \| 2015-02-23 18:45:06 HD Request # 10 \| Downloading Intraday chart data for ES-201503-CME to the file ES-201503-CME.scid. Service: ttamp \| 2015-02-23 18:45:06 HD Request # 10 \| Download start Date-Time: 2015-02-23 17:07:48.0 \| 2015-02-23 18:45:06 HD Request # 10 \| Using server: ttamp.sierracharts.com port 10149 \| 2015-02-23 18:45:06 Socket (0) \| Resolved address ds3.sierracharts.com to IP 65.182.172.164 \| 2015-02-23 18:45:06 Socket (12) \| Connected. \| 2015-02-23 18:45:06 HD Request # 10 \| Sending historical data logon request message. \| 2015-02-23 18:45:06 HD Request # 10 \| Requesting Intraday data. Start Date-Time: 2015-02-23 17:07:48. Record interval: 0. Symbol: ES-201503-CME \| 2015-02-23 18:45:06 HD Request # 10 \| Decompressing data. \| 2015-02-23 18:45:07 HD Request # 10 \| Receiving Intraday data for ES-201503-CME starting at 2015-02-23 17:07:48 \| 2015-02-23 18:45:07 HD Request # 10 \| Timestamp of first Intraday data file record written: 2015-02-23 17:08:00 \| 2015-02-23 18:45:07 Socket (12) \| Shutdown and closed. \| 2015-02-23 18:45:07 The network socket for historical data has been closed. \| 2015-02-23 18:45:07 HD Request # 10 \| Received 1447 records from 2015-02-23 17:07:48 to 2015-02-23 18:45:19 (97.5 minutes) and wrote 1445 records for ES-201503-CME \| 2015-02-23 18:45:07 HD Request # 10 \| Intraday download COMPLETE for ES-201503-CME. Completion time: 0s. Unique request ID: 7 \| 2015-02-23 18:45:07 Removed historical data download ID 7 \| 2015-02-23 18:45:07 Real-time Intraday chart data file updates started for ES-201503-CME \| 2015-02-23 18:45:07 HD Request # 11 \| Downloading Intraday chart data for LE-201504-CME to the file LE-201504-CME.scid. Service: ttamp \| 2015-02-23 18:45:07 HD Request # 11 \| Download start Date-Time: 2015-02-23 15:59:57.0 \| 2015-02-23 18:45:07 HD Request # 11 \| Using server: ttamp.sierracharts.com port 10149 \| 2015-02-23 18:45:07 Socket (0) \| Resolved address ds3.sierracharts.com to IP 65.182.172.164 \| 2015-02-23 18:45:07 Socket (13) \| Connected. \| 2015-02-23 18:45:07 HD Request # 11 \| Sending historical data logon request message. \| 2015-02-23 18:45:07 HD Request # 11 \| Requesting Intraday data. Start Date-Time: 2015-02-23 15:59:57. Record interval: 0. Symbol: LE-201504-CME \| 2015-02-23 18:45:07 HD Request # 11 \| Decompressing data. \| 2015-02-23 18:45:07 HD Request # 11 \| Receiving Intraday data for LE-201504-CME starting at 2015-02-23 15:59:57 \| 2015-02-23 18:45:07 Socket (13) \| Shutdown and closed. \| 2015-02-23 18:45:07 The network socket for historical data has been closed. \| 2015-02-23 18:45:07 HD Request # 11 \| Received 1 record from 2015-02-23 15:59:57 to 2015-02-23 15:59:57 (0.0 seconds) and wrote 0 records for LE-201504-CME \| 2015-02-23 18:45:07 HD Request # 11 \| Intraday download COMPLETE for LE-201504-CME. Completion time: 0s. Unique request ID: 8 \| 2015-02-23 18:45:07 Removed historical data download ID 8 \| 2015-02-23 18:45:07 Real-time Intraday chart data file updates started for LE-201504-CME \| 2015-02-23 18:45:07 HD Request # 12 \| Downloading Intraday chart data for TICK-SP to the file TICK-SP.scid. Service: statscalc \| 2015-02-23 18:45:07 HD Request # 12 \| Download start Date-Time: 2015-02-23 17:07:52.0 \| 2015-02-23 18:45:07 HD Request # 12 \| Using server: ds3.sierracharts.com port 10149 \| 2015-02-23 18:45:07 Socket (0) \| Resolved address ds3.sierracharts.com to IP 65.182.172.164 \| 2015-02-23 18:45:07 Socket (14) \| Connected. \| 2015-02-23 18:45:07 HD Request # 12 \| Sending historical data logon request message. \| 2015-02-23 18:45:07 HD Request # 12 \| Requesting Intraday data. Start Date-Time: 2015-02-23 17:07:52. Record interval: 0. Symbol: TICK-SP \| 2015-02-23 18:45:07 HD Request # 12 \| Decompressing data. \| 2015-02-23 18:45:08 HD Request # 12 \| Receiving Intraday data for TICK-SP starting at 2015-02-23 17:07:52 \| 2015-02-23 18:45:08 HD Request # 12 \| Timestamp of first Intraday data file record written: 2015-02-23 17:07:53 \| 2015-02-23 18:45:08 Socket (14) \| Shutdown and closed. \| 2015-02-23 18:45:08 The network socket for historical data has been closed. \| 2015-02-23 18:45:08 HD Request # 12 \| Received 1505 records from 2015-02-23 17:07:52 to 2015-02-23 18:45:21 (97.5 minutes) and wrote 1504 records for TICK-SP \| 2015-02-23 18:45:08 HD Request # 12 \| Intraday download COMPLETE for TICK-SP. Completion time: 1s. Unique request ID: 9 \| 2015-02-23 18:45:08 Removed historical data download ID 9 \| 2015-02-23 18:45:08 Real-time Intraday chart data file updates started for TICK-SP \| 2015-02-23 18:45:08 HD Request # 13 \| Downloading Intraday chart data for YM-201503-CBOT to the file YM-201503-CBOT.scid. Service: ttamp \| 2015-02-23 18:45:08 HD Request # 13 \| Download start Date-Time: 2015-02-23 17:07:44.0 \| 2015-02-23 18:45:08 HD Request # 13 \| Using server: ttamp.sierracharts.com port 10149 \| 2015-02-23 18:45:08 Socket (0) \| Resolved address ds3.sierracharts.com to IP 65.182.172.164 \| 2015-02-23 18:45:08 Socket (15) \| Connected. \| 2015-02-23 18:45:08 HD Request # 13 \| Sending historical data logon request message. \| 2015-02-23 18:45:08 HD Request # 13 \| Requesting Intraday data. Start Date-Time: 2015-02-23 17:07:44. Record interval: 0. Symbol: YM-201503-CBOT \| 2015-02-23 18:45:08 HD Request # 13 \| Decompressing data. \| 2015-02-23 18:45:08 HD Request # 13 \| Receiving Intraday data for YM-201503-CBOT starting at 2015-02-23 17:07:44 \| 2015-02-23 18:45:08 HD Request # 13 \| Timestamp of first Intraday data file record written: 2015-02-23 17:08:16 \| 2015-02-23 18:45:08 Socket (15) \| Shutdown and closed. \| 2015-02-23 18:45:08 The network socket for historical data has been closed. \| 2015-02-23 18:45:08 HD Request # 13 \| Received 299 records from 2015-02-23 17:07:44 to 2015-02-23 18:42:42 (95.0 minutes) and wrote 298 records for YM-201503-CBOT \| 2015-02-23 18:45:08 HD Request # 13 \| Intraday download COMPLETE for YM-201503-CBOT. Completion time: 0s. Unique request ID: 10 \| 2015-02-23 18:45:08 Removed historical data download ID 10 \| 2015-02-23 18:45:08 Real-time Intraday chart data file updates started for YM-201503-CBOT \| 2015-02-23 18:45:08 HD Request # 14 \| Downloading Intraday chart data for ZB-201503-CBOT to the file ZB-201503-CBOT.scid. Service: ttamp \| 2015-02-23 18:45:08 HD Request # 14 \| Download start Date-Time: 2015-02-23 17:07:38.0 \| 2015-02-23 18:45:08 HD Request # 14 \| Using server: ttamp.sierracharts.com port 10149 \| 2015-02-23 18:45:08 Socket (0) \| Resolved address ds3.sierracharts.com to IP 65.182.172.164 \| 2015-02-23 18:45:08 Socket (16) \| Connected. \| 2015-02-23 18:45:08 HD Request # 14 \| Sending historical data logon request message. \| 2015-02-23 18:45:08 HD Request # 14 \| Requesting Intraday data. Start Date-Time: 2015-02-23 17:07:38. Record interval: 0. Symbol: ZB-201503-CBOT \| 2015-02-23 18:45:08 HD Request # 14 \| Decompressing data. \| 2015-02-23 18:45:08 HD Request # 14 \| Receiving Intraday data for ZB-201503-CBOT starting at 2015-02-23 17:07:38 \| 2015-02-23 18:45:08 HD Request # 14 \| Timestamp of first Intraday data file record written: 2015-02-23 17:08:21 \| 2015-02-23 18:45:08 Socket (16) \| Shutdown and closed. \| 2015-02-23 18:45:08 The network socket for historical data has been closed. \| 2015-02-23 18:45:08 HD Request # 14 \| Received 408 records from 2015-02-23 17:07:38 to 2015-02-23 18:38:59 (91.4 minutes) and wrote 404 records for ZB-201503-CBOT \| 2015-02-23 18:45:08 HD Request # 14 \| Intraday download COMPLETE for ZB-201503-CBOT. Completion time: 0s. Unique request ID: 11 \| 2015-02-23 18:45:08 Removed historical data download ID 11 \| 2015-02-23 18:45:08 Real-time Intraday chart data file updates started for ZB-201503-CBOT \| 2015-02-23 18:45:08 HD Request # 15 \| Downloading Intraday chart data for gc-201504-CBOT to the file gc-201504-CBOT.scid. Service: ttamp \| 2015-02-23 18:45:08 HD Request # 15 \| Download start Date-Time: 2015-02-23 16:14:57.0 \| 2015-02-23 18:45:08 HD Request # 15 \| Using server: ttamp.sierracharts.com port 10149 \| 2015-02-23 18:45:08 Socket (0) \| Resolved address ds3.sierracharts.com to IP 65.182.172.164 \| 2015-02-23 18:45:08 Socket (17) \| Connected. \| 2015-02-23 18:45:08 HD Request # 15 \| Sending historical data logon request message. \| 2015-02-23 18:45:08 HD Request # 15 \| Requesting Intraday data. Start Date-Time: 2015-02-23 16:14:57. Record interval: 0. Symbol: gc-201504-CBOT \| 2015-02-23 18:45:08 HD Request # 15 \| Decompressing data. \| 2015-02-23 18:45:08 HD Request # 15 \| Receiving Intraday data for gc-201504-CBOT starting at 2015-02-23 16:14:57 \| 2015-02-23 18:45:08 HD Request # 15 \| Timestamp of first Intraday data file record written: 2015-02-23 17:00:00 \| 2015-02-23 18:45:08 Socket (17) \| Shutdown and closed. \| 2015-02-23 18:45:08 The network socket for historical data has been closed. \| 2015-02-23 18:45:08 HD Request # 15 \| Received 943 records from 2015-02-23 16:14:57 to 2015-02-23 18:45:03 (2.5 hours) and wrote 942 records for gc-201504-CBOT \| 2015-02-23 18:45:08 HD Request # 15 \| Intraday download COMPLETE for gc-201504-CBOT. Completion time: 0s. Unique request ID: 13 \| 2015-02-23 18:45:08 Removed historical data download ID 13 \| 2015-02-23 18:45:08 Real-time Intraday chart data file updates started for gc-201504-CBOT \| 2015-02-23 18:45:08 HD Request # 16 \| Downloading Intraday chart data for RB-201504-CME to the file RB-201504-CME.scid. Service: ttamp \| 2015-02-23 18:45:08 HD Request # 16 \| Download start Date-Time: 2015-02-23 17:04:43.0 \| 2015-02-23 18:45:08 HD Request # 16 \| Using server: ttamp.sierracharts.com port 10149 \| 2015-02-23 18:45:08 Socket (0) \| Resolved address ds3.sierracharts.com to IP 65.182.172.164 \| 2015-02-23 18:45:08 Socket (18) \| Connected. \| 2015-02-23 18:45:08 HD Request # 16 \| Sending historical data logon request message. \| 2015-02-23 18:45:08 HD Request # 16 \| Requesting Intraday data. Start Date-Time: 2015-02-23 17:04:43. Record interval: 0. Symbol: RB-201504-CME \| 2015-02-23 18:45:08 HD Request # 16 \| Decompressing data. \| 2015-02-23 18:45:09 HD Request # 16 \| Receiving Intraday data for RB-201504-CME starting at 2015-02-23 17:04:43 \| 2015-02-23 18:45:09 HD Request # 16 \| Timestamp of first Intraday data file record written: 2015-02-23 17:21:27 \| 2015-02-23 18:45:09 Socket (18) \| Shutdown and closed. \| 2015-02-23 18:45:09 The network socket for historical data has been closed. \| 2015-02-23 18:45:09 HD Request # 16 \| Received 29 records from 2015-02-23 17:04:43 to 2015-02-23 18:40:42 (96.0 minutes) and wrote 28 records for RB-201504-CME \| 2015-02-23 18:45:09 HD Request # 16 \| Intraday download COMPLETE for RB-201504-CME. Completion time: 1s. Unique request ID: 14 \| 2015-02-23 18:45:09 Removed historical data download ID 14 \| 2015-02-23 18:45:09 Real-time Intraday chart data file updates started for RB-201504-CME \| 2015-02-23 18:45:09 HD Request # 17 \| Downloading Intraday chart data for CL-201504-CME to the file CL-201504-CME.scid. Service: ttamp \| 2015-02-23 18:45:09 HD Request # 17 \| Download start Date-Time: 2015-02-23 17:07:15.0 \| 2015-02-23 18:45:09 HD Request # 17 \| Using server: ttamp.sierracharts.com port 10149 \| 2015-02-23 18:45:09 Socket (0) \| Resolved address ds3.sierracharts.com to IP 65.182.172.164 \| 2015-02-23 18:45:09 Socket (19) \| Connected. \| 2015-02-23 18:45:09 HD Request # 17 \| Sending historical data logon request message. \| 2015-02-23 18:45:09 HD Request # 17 \| Requesting Intraday data. Start Date-Time: 2015-02-23 17:07:15. Record interval: 0. Symbol: CL-201504-CME \| 2015-02-23 18:45:09 HD Request # 17 \| Decompressing data. \| 2015-02-23 18:45:09 HD Request # 17 \| Receiving Intraday data for CL-201504-CME starting at 2015-02-23 17:07:15 \| 2015-02-23 18:45:09 HD Request # 17 \| Timestamp of first Intraday data file record written: 2015-02-23 17:08:00 \| 2015-02-23 18:45:09 Socket (19) \| Shutdown and closed. \| 2015-02-23 18:45:09 The network socket for historical data has been closed. \| 2015-02-23 18:45:09 HD Request # 17 \| Received 1176 records from 2015-02-23 17:07:15 to 2015-02-23 18:45:21 (98.1 minutes) and wrote 1175 records for CL-201504-CME \| 2015-02-23 18:45:09 HD Request # 17 \| Intraday download COMPLETE for CL-201504-CME. Completion time: 0s. Unique request ID: 15 \| 2015-02-23 18:45:09 Removed historical data download ID 15 \| 2015-02-23 18:45:09 Real-time Intraday chart data file updates started for CL-201504-CME \| 2015-02-23 18:45:09 HD Request # 18 \| Downloading Historical Daily chart data for CLJ15. Starting date: 2015-02-20. Service: ttamp \| 2015-02-23 18:45:29 HD Request # 18 \| Requesting historical Daily data for CLJ15 starting at 2015-02-19 \| 2015-02-23 18:45:29 HD Request # 18 \| Receiving historical Daily data for CLJ15 starting at 2015-02-19 \| 2015-02-23 18:45:29 Writing historical Daily data for CLJ15 to the file CLJ15.dly \| 2015-02-23 18:45:29 HD Request # 18 \| Received 4 records from 2015-02-19 00:00:00 to 2015-02-24 00:00:00 (6.0 days) and wrote 3 records for CLJ15 \| 2015-02-23 18:45:29 HD Request # 18 \| Daily download COMPLETE for CLJ15. Completion time: 0s. Unique request ID: 27 \| 2015-02-23 18:45:29 Removed historical data download ID 27 \| 2015-02-23 18:45:29 Chart: CL-201504-CME 0.30 Range #23 \| Study: Volume Distribution Paint Bar Study \| You need to be on a software service package that includes Additional Features to use this study. \| 2015-02-23 23:08:17 * Chart: CL-201504-CME 0.30 Range #23 \| Study: Volume Distribution Paint Bar Study \| You need to be on a software service package that includes Additional Features to use this study. \| 2015-02-23 23:08:18 * LoadIntradayData: Load canceled. \| 2015-02-23 23:16:08 Restarting the loading process. \| 2015-02-23 23:16:08 HD Request # 19 \| Downloading Historical Daily chart data for GCJ15. Starting date: 2015-02-20. Service: ttamp \| 2015-02-23 23:48:47 HD Request # 19 \| Requesting historical Daily data for GCJ15 starting at 2015-02-19 \| 2015-02-23 23:48:47 HD Request # 19 \| Receiving historical Daily data for GCJ15 starting at 2015-02-19 \| 2015-02-23 23:48:47 Writing historical Daily data for GCJ15 to the file GCJ15.dly \| 2015-02-23 23:48:47 HD Request # 19 \| Received 4 records from 2015-02-19 00:00:00 to 2015-02-24 00:00:00 (6.0 days) and wrote 3 records for GCJ15 \| 2015-02-23 23:48:47 HD Request # 19 \| Daily download COMPLETE for GCJ15. Completion time: 0s. Unique request ID: 28 \| 2015-02-23 23:48:47 Removed historical data download ID 28 \| 2015-02-23 23:48:47 TT Gateway Status: Price server for the Eurex-B exchange is PreOpen \| 2015-02-24 00:00:31 TT Gateway Status: Price server for the Eurex-B exchange is Open \| 2015-02-24 00:00:36 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ADR-SP.scid \| 2015-02-24 00:13:25 SC Market Stats \| Starting real-time market data updates for: ADR-SP. ID: 16 \| 2015-02-24 00:13:25 Intraday data recording state for symbol ADR-SP is set to download pending. \| 2015-02-24 00:13:25 HD Request # 20 \| Downloading Intraday chart data for ADR-SP to the file ADR-SP.scid. Service: statscalc \| 2015-02-24 00:13:25 Compressing file: C:\SierraChart\Data\ADR-SP.scid. This may take a while. \| 2015-02-24 00:13:25 HD Request # 20 \| Download start Date-Time: 2014-08-22 01:13:25.0 \| 2015-02-24 00:13:25 HD Request # 20 \| Using server: ds4.sierracharts.com port 10149 \| 2015-02-24 00:13:25 Socket (0) \| Resolved address ds4.sierracharts.com to IP 204.11.49.26 \| 2015-02-24 00:13:25 Socket (20) \| Connected. \| 2015-02-24 00:13:25 HD Request # 20 \| Sending historical data logon request message. \| 2015-02-24 00:13:25 HD Request # 20 \| Requesting Intraday data. Start Date-Time: 2014-08-22 01:13:25. Record interval: 0. Symbol: ADR-SP \| 2015-02-24 00:13:26 HD Request # 20 \| Decompressing data. \| 2015-02-24 00:13:26 HD Request # 20 \| Receiving Intraday data for ADR-SP starting at 2014-08-22 03:02:09 \| 2015-02-24 00:13:26 HD Request # 20 \| Timestamp of first Intraday data file record written: 2014-08-22 03:02:09 \| 2015-02-24 00:13:26 Socket (20) \| Shutdown and closed. \| 2015-02-24 00:13:44 The network socket for historical data has been closed. \| 2015-02-24 00:13:44 HD Request # 20 \| Received 4588846 records from 2014-08-22 03:02:09 to 2015-02-23 19:00:00 (185.7 days) and wrote 4588846 records for ADR-SP \| 2015-02-24 00:13:44 HD Request # 20 \| Intraday download COMPLETE for ADR-SP. Completion time: 19s. Unique request ID: 29 \| 2015-02-24 00:13:44 Removed historical data download ID 29 \| 2015-02-24 00:13:44 Real-time Intraday chart data file updates started for ADR-SP \| 2015-02-24 00:13:44 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\NISS-NYSE.scid \| 2015-02-24 00:15:29 SC Market Stats \| Starting real-time market data updates for: NISS-NYSE. ID: 17 \| 2015-02-24 00:15:30 Intraday data recording state for symbol NISS-NYSE is set to download pending. \| 2015-02-24 00:15:30 HD Request # 21 \| Downloading Intraday chart data for NISS-NYSE to the file NISS-NYSE.scid. Service: statscalc \| 2015-02-24 00:15:30 Compressing file: C:\SierraChart\Data\NISS-NYSE.scid. This may take a while. \| 2015-02-24 00:15:30 HD Request # 21 \| Download start Date-Time: 2014-08-22 01:15:30.0 \| 2015-02-24 00:15:30 HD Request # 21 \| Using server: ds5.sierracharts.com port 10149 \| 2015-02-24 00:15:30 Socket (0) \| Resolved address ds5.sierracharts.com to IP 204.15.192.106 \| 2015-02-24 00:15:30 Socket (21) \| Connected. \| 2015-02-24 00:15:30 HD Request # 21 \| Sending historical data logon request message. \| 2015-02-24 00:15:30 HD Request # 21 \| Requesting Intraday data. Start Date-Time: 2014-08-22 01:15:30. Record interval: 0. Symbol: NISS-NYSE \| 2015-02-24 00:15:30 HD Request # 21 \| Decompressing data. \| 2015-02-24 00:15:30 HD Request # 21 \| Receiving Intraday data for NISS-NYSE starting at 2014-08-22 03:00:00 \| 2015-02-24 00:15:30 HD Request # 21 \| Timestamp of first Intraday data file record written: 2014-08-22 03:00:00 \| 2015-02-24 00:15:30 Socket (21) \| Shutdown and closed. \| 2015-02-24 00:15:48 The network socket for historical data has been closed. \| 2015-02-24 00:15:48 HD Request # 21 \| Received 4595150 records from 2014-08-22 03:00:00 to 2015-02-23 19:00:00 (185.7 days) and wrote 4595150 records for NISS-NYSE \| 2015-02-24 00:15:48 HD Request # 21 \| Intraday download COMPLETE for NISS-NYSE. Completion time: 18s. Unique request ID: 30 \| 2015-02-24 00:15:48 Removed historical data download ID 30 \| 2015-02-24 00:15:48 Real-time Intraday chart data file updates started for NISS-NYSE \| 2015-02-24 00:15:48 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\NTCK-SP.scid \| 2015-02-24 00:16:45 SC Market Stats \| Starting real-time market data updates for: NTCK-SP. ID: 18 \| 2015-02-24 00:16:45 Intraday data recording state for symbol NTCK-SP is set to download pending. \| 2015-02-24 00:16:45 HD Request # 22 \| Downloading Intraday chart data for NTCK-SP to the file NTCK-SP.scid. Service: statscalc \| 2015-02-24 00:16:45 Compressing file: C:\SierraChart\Data\NTCK-SP.scid. This may take a while. \| 2015-02-24 00:16:45 HD Request # 22 \| Download start Date-Time: 2014-08-22 01:16:45.0 \| 2015-02-24 00:16:45 HD Request # 22 \| Using server: ds3.sierracharts.com port 10149 \| 2015-02-24 00:16:45 Socket (0) \| Resolved address ds3.sierracharts.com to IP 65.182.172.164 \| 2015-02-24 00:16:45 Socket (22) \| Connected. \| 2015-02-24 00:16:45 HD Request # 22 \| Sending historical data logon request message. \| 2015-02-24 00:16:45 HD Request # 22 \| Requesting Intraday data. Start Date-Time: 2014-08-22 01:16:45. Record interval: 0. Symbol: NTCK-SP \| 2015-02-24 00:16:45 HD Request # 22 \| Decompressing data. \| 2015-02-24 00:16:46 HD Request # 22 \| Receiving Intraday data for NTCK-SP starting at 2014-08-22 03:00:00 \| 2015-02-24 00:16:46 HD Request # 22 \| Timestamp of first Intraday data file record written: 2014-08-22 03:00:00 \| 2015-02-24 00:16:46 Socket (22) \| Shutdown and closed. \| 2015-02-24 00:17:00 The network socket for historical data has been closed. \| 2015-02-24 00:17:00 HD Request # 22 \| Received 4594935 records from 2014-08-22 03:00:00 to 2015-02-23 19:00:00 (185.7 days) and wrote 4594935 records for NTCK-SP \| 2015-02-24 00:17:00 HD Request # 22 \| Intraday download COMPLETE for NTCK-SP. Completion time: 16s. Unique request ID: 31 \| 2015-02-24 00:17:01 Removed historical data download ID 31 \| 2015-02-24 00:17:01 Real-time Intraday chart data file updates started for NTCK-SP \| 2015-02-24 00:17:01 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\NVOL-SP.scid \| 2015-02-24 00:17:45 SC Market Stats \| Starting real-time market data updates for: NVOL-SP. ID: 19 \| 2015-02-24 00:17:46 Intraday data recording state for symbol NVOL-SP is set to download pending. \| 2015-02-24 00:17:46 HD Request # 23 \| Downloading Intraday chart data for NVOL-SP to the file NVOL-SP.scid. Service: statscalc \| 2015-02-24 00:17:46 Compressing file: C:\SierraChart\Data\NVOL-SP.scid. This may take a while. \| 2015-02-24 00:17:46 HD Request # 23 \| Download start Date-Time: 2014-08-22 01:17:46.0 \| 2015-02-24 00:17:46 HD Request # 23 \| Using server: ds4.sierracharts.com port 10149 \| 2015-02-24 00:17:46 Socket (0) \| Resolved address ds4.sierracharts.com to IP 204.11.49.26 \| 2015-02-24 00:17:46 Socket (23) \| Connected. \| 2015-02-24 00:17:46 HD Request # 23 \| Sending historical data logon request message. \| 2015-02-24 00:17:46 HD Request # 23 \| Requesting Intraday data. Start Date-Time: 2014-08-22 01:17:46. Record interval: 0. Symbol: NVOL-SP \| 2015-02-24 00:17:46 HD Request # 23 \| Decompressing data. \| 2015-02-24 00:17:46 HD Request # 23 \| Receiving Intraday data for NVOL-SP starting at 2014-08-22 03:00:00 \| 2015-02-24 00:17:46 HD Request # 23 \| Timestamp of first Intraday data file record written: 2014-08-22 03:00:00 \| 2015-02-24 00:17:46 Socket (23) \| Shutdown and closed. \| 2015-02-24 00:18:10 The network socket for historical data has been closed. \| 2015-02-24 00:18:10 HD Request # 23 \| Received 4595150 records from 2014-08-22 03:00:00 to 2015-02-23 19:00:00 (185.7 days) and wrote 4595150 records for NVOL-SP \| 2015-02-24 00:18:10 HD Request # 23 \| Intraday download COMPLETE for NVOL-SP. Completion time: 24s. Unique request ID: 32 \| 2015-02-24 00:18:10 Removed historical data download ID 32 \| 2015-02-24 00:18:10 Real-time Intraday chart data file updates started for NVOL-SP \| 2015-02-24 00:18:10 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\UDVR-SP.scid \| 2015-02-24 00:22:35 SC Market Stats \| Starting real-time market data updates for: UDVR-SP. ID: 20 \| 2015-02-24 00:22:36 Intraday data recording state for symbol UDVR-SP is set to download pending. \| 2015-02-24 00:22:36 HD Request # 24 \| Downloading Intraday chart data for UDVR-SP to the file UDVR-SP.scid. Service: statscalc \| 2015-02-24 00:22:36 Compressing file: C:\SierraChart\Data\UDVR-SP.scid. This may take a while. \| 2015-02-24 00:22:36 HD Request # 24 \| Download start Date-Time: 2014-08-22 01:22:36.0 \| 2015-02-24 00:22:36 HD Request # 24 \| Using server: ds5.sierracharts.com port 10149 \| 2015-02-24 00:22:36 Socket (0) \| Resolved address ds5.sierracharts.com to IP 204.15.192.106 \| 2015-02-24 00:22:36 Socket (24) \| Connected. \| 2015-02-24 00:22:36 HD Request # 24 \| Sending historical data logon request message. \| 2015-02-24 00:22:36 HD Request # 24 \| Requesting Intraday data. Start Date-Time: 2014-08-22 01:22:36. Record interval: 0. Symbol: UDVR-SP \| 2015-02-24 00:22:36 HD Request # 24 \| Decompressing data. \| 2015-02-24 00:22:36 HD Request # 24 \| Receiving Intraday data for UDVR-SP starting at 2014-11-06 16:53:16 \| 2015-02-24 00:22:36 HD Request # 24 \| Timestamp of first Intraday data file record written: 2014-11-06 16:53:16 \| 2015-02-24 00:22:36 Socket (24) \| Shutdown and closed. \| 2015-02-24 00:22:51 The network socket for historical data has been closed. \| 2015-02-24 00:22:51 HD Request # 24 \| Received 2591381 records from 2014-11-06 16:53:16 to 2015-02-23 19:00:00 (109.1 days) and wrote 2591381 records for UDVR-SP \| 2015-02-24 00:22:51 HD Request # 24 \| Intraday download COMPLETE for UDVR-SP. Completion time: 15s. Unique request ID: 33 \| 2015-02-24 00:22:51 Removed historical data download ID 33 \| 2015-02-24 00:22:51 Real-time Intraday chart data file updates started for UDVR-SP \| 2015-02-24 00:22:51 TT Gateway Status: Order server for the Eurex-B exchange is PreOpen \| 2015-02-24 00:25:16 TT Gateway Status: Order server for the Eurex-B exchange is Open \| 2015-02-24 00:25:17 TT Gateway Status: Fill server for the Eurex-B exchange is PreOpen \| 2015-02-24 00:25:22 TT Gateway Status: Fill server for the Eurex-B exchange is Open \| 2015-02-24 00:25:23 TT FIX Data socket (3) \| Closed. Windows error code 10053: An established connection was aborted by the software in your host machine. \| 2015-02-24 02:12:46 TT FIX Data socket (3) \| Shutdown and closed. \| 2015-02-24 02:12:46 TT FIX Data: Socket connection was closed without any logout messages sent or received. \| 2015-02-24 02:12:46 TT FIX Data: Disconnected. \| 2015-02-24 02:12:46 Connection to the external service has been lost. \| 2015-02-24 02:12:46 TT FIX Data: DisconnectFIX called. \| 2015-02-24 02:12:46 TT FIX Trading: DisconnectFIX called. \| 2015-02-24 02:12:46 TT FIX Trading: Sending a Logout message. \| 2015-02-24 02:12:46 AMP/TTNet \| Disconnected. \| 2015-02-24 02:12:46 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2015-02-24 02:12:46 TT FIX Trading: Received a Logout message. Text = Received logout \| 2015-02-24 02:12:46 TT FIX Trading socket (4) \| Shutdown and closed. \| 2015-02-24 02:12:46 TT FIX Trading: Logged out and disconnected. \| 2015-02-24 02:12:46 TT FIX Trading: Disconnected. \| 2015-02-24 02:12:46 AMP/TTNet \| Connecting. \| 2015-02-24 02:12:51 TT FIX Data \| Connecting to 12.41.48.53. Port 10501 \| 2015-02-24 02:12:51 TT FIX Data socket (25) \| Connected. \| 2015-02-24 02:12:51 TT FIX Data: Sending the Logon message. \| 2015-02-24 02:12:51 TT FIX Data: Connected. \| 2015-02-24 02:12:52 TT FIX Trading \| Connecting to 12.41.48.53. Port10500 \| 2015-02-24 02:12:52 TT FIX Trading socket (26) \| Connected. \| 2015-02-24 02:12:52 TT FIX Trading: Sending the Logon message. \| 2015-02-24 02:12:52 TT FIX Trading: Connected. \| 2015-02-24 02:12:52 AMP/TTNet \| Connected. \| 2015-02-24 02:12:52 Socket (8) \| Shutdown and closed. \| 2015-02-24 02:12:52 SC Market Stats \| Disconnected from the server. \| 2015-02-24 02:12:52 TT Gateway Status: Price server for the CME exchange is Open \| 2015-02-24 02:12:52 TT Gateway Status: Order server for the CME exchange is Open \| 2015-02-24 02:12:52 TT Gateway Status: Fill server for the CME exchange is Open \| 2015-02-24 02:12:52 TT Gateway Status: Price server for the Eurex-B exchange is Open \| 2015-02-24 02:12:52 TT Gateway Status: Order server for the Eurex-B exchange is Open \| 2015-02-24 02:12:52 TT Gateway Status: Fill server for the Eurex-B exchange is Open \| 2015-02-24 02:12:52 TT Gateway Status: Price server for the TTSIM exchange is Open \| 2015-02-24 02:12:52 TT Gateway Status: Order server for the TTSIM exchange is Open \| 2015-02-24 02:12:52 TT Gateway Status: Fill server for the TTSIM exchange is Open \| 2015-02-24 02:12:52 AMP/TTNet \| Starting real-time market data updates for: NG-201504-CME. ID: 1 \| 2015-02-24 02:12:52 Requesting market data for NG-201504-CME. Depth levels: 1 \| 2015-02-24 02:12:52 Intraday data recording state for symbol NG-201504-CME is set to download pending. \| 2015-02-24 02:12:52 HD Request # 25 \| Downloading Intraday chart data for NG-201504-CME to the file NG-201504-CME.scid. Service: ttamp \| 2015-02-24 02:12:52 HD Request # 25 \| Download start Date-Time: 2015-02-24 02:12:00.0 \| 2015-02-24 02:12:52 HD Request # 25 \| Using server: ttamp.sierracharts.com port 10149 \| 2015-02-24 02:12:52 AMP/TTNet \| Starting real-time market data updates for: CL-201504-CME. ID: 2 \| 2015-02-24 02:12:52 Requesting market data for CL-201504-CME. Depth levels: 1 \| 2015-02-24 02:12:52 Socket (0) \| Resolved address ds3.sierracharts.com to IP 65.182.172.164 \| 2015-02-24 02:12:52 Intraday data recording state for symbol CL-201504-CME is set to download pending. \| 2015-02-24 02:12:52 AMP/TTNet \| Starting real-time market data updates for: es-201503-CME. ID: 3 \| 2015-02-24 02:12:52 Requesting market data for es-201503-CME. Depth levels: 1 \| 2015-02-24 02:12:52 Intraday data recording state for symbol es-201503-CME is set to download pending. \| 2015-02-24 02:12:52 SC Market Stats \| Starting real-time market data updates for: TICK-SP. ID: 4 \| 2015-02-24 02:12:52 SC Market Stats \| Connecting to the server ds3.sierracharts.com. Port 443 \| 2015-02-24 02:12:52 Intraday data recording state for symbol TICK-SP is set to download pending. \| 2015-02-24 02:12:52 Socket (0) \| Resolved address ds3.sierracharts.com to IP 65.182.172.164 \| 2015-02-24 02:12:52 AMP/TTNet \| Starting real-time market data updates for: NQ-201503-CME. ID: 5 \| 2015-02-24 02:12:52 Requesting market data for NQ-201503-CME. Depth levels: 1 \| 2015-02-24 02:12:52 Intraday data recording state for symbol NQ-201503-CME is set to download pending. \| 2015-02-24 02:12:52 AMP/TTNet \| Starting real-time market data updates for: YM-201503-CBOT. ID: 6 \| 2015-02-24 02:12:52 Translating exchange from CBOT to CME for symbol YM-201503-CBOT \| 2015-02-24 02:12:52 Requesting market data for YM-201503-CBOT. Depth levels: 1 \| 2015-02-24 02:12:52 Intraday data recording state for symbol YM-201503-CBOT is set to download pending. \| 2015-02-24 02:12:52 AMP/TTNet \| Starting real-time market data updates for: gc-201504-CBOT. ID: 7 \| 2015-02-24 02:12:52 Translating exchange from CBOT to CME for symbol gc-201504-CBOT \| 2015-02-24 02:12:52 Requesting market data for gc-201504-CBOT. Depth levels: 1 \| 2015-02-24 02:12:52 Intraday data recording state for symbol gc-201504-CBOT is set to download pending. \| 2015-02-24 02:12:52 AMP/TTNet \| Starting real-time market data updates for: RB-201504-CME. ID: 8 \| 2015-02-24 02:12:52 Requesting market data for RB-201504-CME. Depth levels: 1 \| 2015-02-24 02:12:52 Intraday data recording state for symbol RB-201504-CME is set to download pending. \| 2015-02-24 02:12:52 AMP/TTNet \| Starting real-time market data updates for: LE-201504-CME. ID: 9 \| 2015-02-24 02:12:52 Requesting market data for LE-201504-CME. Depth levels: 1 \| 2015-02-24 02:12:52 Intraday data recording state for symbol LE-201504-CME is set to download pending. \| 2015-02-24 02:12:52 Socket (27) \| Connected. \| 2015-02-24 02:12:52 HD Request # 25 \| Sending historical data logon request message. \| 2015-02-24 02:12:52 AMP/TTNet \| Starting real-time market data updates for: GC-201504-CME. ID: 10 \| 2015-02-24 02:12:52 Requesting market data for GC-201504-CME. Depth levels: 1 \| 2015-02-24 02:12:52 Intraday data recording state for symbol GC-201504-CME is set to download pending. \| 2015-02-24 02:12:52 AMP/TTNet \| Starting real-time market data updates for: GC-201502-CME. ID: 11 \| 2015-02-24 02:12:52 Requesting market data for GC-201502-CME. Depth levels: 1 \| 2015-02-24 02:12:52 Intraday data recording state for symbol GC-201502-CME is set to download pending. \| 2015-02-24 02:12:52 AMP/TTNet \| Starting real-time market data updates for: R2000 Ind Mini-Mar15-ICE_IPE. ID: 12 \| 2015-02-24 02:12:52 Requesting market data for R2000 Ind Mini-Mar15-ICE_IPE. Depth levels: 1 \| 2015-02-24 02:12:52 Intraday data recording state for symbol R2000 Ind Mini-Mar15-ICE_IPE is set to download pending. \| 2015-02-24 02:12:52 Socket (28) \| Connected. \| 2015-02-24 02:12:52 SC Market Stats \| Connected to server. \| 2015-02-24 02:12:52 SC Market Stats \| Sending logon request message. \| 2015-02-24 02:12:52 AMP/TTNet \| Starting real-time market data updates for: ZB-201503-CBOT. ID: 13 \| 2015-02-24 02:12:52 Translating exchange from CBOT to CME for symbol ZB-201503-CBOT \| 2015-02-24 02:12:52 Requesting market data for ZB-201503-CBOT. Depth levels: 1 \| 2015-02-24 02:12:52 Intraday data recording state for symbol ZB-201503-CBOT is set to download pending. \| 2015-02-24 02:12:52 Symbol Error - es-201503-CME is unknown, unavailable, or improperly formatted. FIX message: Product does not exist in market: Entry #1 \| 2015-02-24 02:12:52 Date Time Of Last Edit: 2015-02-24 21:53:38

[2015-02-24 21:55:11] #4 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
This is the problem: Symbol Error - es-201503-CME is unknown, unavailable, or improperly formatted. FIX message: Product does not exist in market: Entry #1 \| 2015-02-24 02:12:52 The case of the symbol has been changed. The first two letters need to be capitalized. Do not alter the symbols from what you see in File >> Find Symbol. You need to check the case of all of the symbols in all of your charts. You can change them through Chart >> Chart Settings. After this is done reconnect to the data feed with the commands on the File menu. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-02-24 21:55:35

[2015-02-25 16:18:33] #5 [Go To First Post]
AC96619A - Posts: 3
Thank you. Correcting the symbols to upper case corrected the problem.

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