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Support Board


Date/Time: Wed, 17 Oct 2018 06:41:14 +0000



FXCM and data

Support Request:
[2015-01-16 12:37:57]
ripsdips - Posts: 143
Any potential interruption with data from SC due to FXCM capital issue?
[2015-01-16 14:01:58]
Trint - Posts: 86
Was about to ask the same thing.... apparently they are going to make an announcement in the next hour or so.
[2015-01-16 14:03:34]
ripsdips - Posts: 143
who is? FXCM or SC?
[2015-01-16 14:05:32]
Trint - Posts: 86
FXCM
[2015-01-16 14:33:34]
Sierra Chart Engineering - Posts: 64891
What announcement?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2015-01-16 14:37:41]
ripsdips - Posts: 143
FXCM and its potential insolvency. The question that Im posing is about the SC/FXCM feed and whether it gets affected.
[2015-01-16 14:52:42]
Sierra Chart Engineering - Posts: 64891
It certainly would if FXCM closes down operations but as long as they continue to operate we do not believe that it would be affected.

If they were to close down operations, then we will immediately work on an alternative.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2015-01-16 16:25:44]
ripsdips - Posts: 143
it looks like fxcm will live on.
[2015-01-22 02:43:55]
Rainer - Posts: 95
"FXCM dead?" not if but when' ... Alternative = IG Markets > soon available on/with SC [ https://www.sierrachart.com/SupportBoard.php?ThreadID=2897 ]
[2015-01-22 03:22:32]
Sierra Chart Engineering - Posts: 64891
We are definitely underway now with IG market integration. Should not take long to get done. Hopefully within three weeks.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2015-01-22 09:12:30]
ripsdips - Posts: 143
great. Thanks
[2015-01-22 18:05:48]
Sierra Chart Engineering - Posts: 64891
The change has been partially implemented. We just need to do some additional testing before fully implementing this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.

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