Login Page - Create Account

Support Board


Date/Time: Sun, 05 May 2024 13:09:17 +0000



Switched from AMP account to Direct payment with Interactive Brokers feed

View Count: 1195

[2014-11-06 23:42:57]
User976523 - Posts: 1
Hello, I used to use Sierra Chart with an AMP Futures account, but I stopped using it several months ago. Now I want to use it with my Interactive Brokers feed, or another feed, and I can't figure out how to set SC to the different user account. It wants to automatically log in to the unfunded/unsupported AMP account even though I have purchased credit for SC directly with another username/account. It doesn't matter if I switch brokers in the broker/data feeds drop down menu. How do I reset this in Sierra?
Thanks - Japhy
[2014-11-07 01:55:08]
Sierra Chart Engineering - Posts: 104368
See:

Sierra Chart - Software Login Instructions: Login with a Different Sierra Chart Account Name
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account