Support Board
Date/Time: Sun, 08 Nov 2026 15:41:21 +0000
Data Gap . No OVN profile.
View Count: 259
| [2026-09-23 15:23:53] |
| Kursed - Posts: 8 |
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I dont understand why i dont have any ovn data on nq but i have it for es
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 no ovn data.png / V - Attached On 2026-09-23 15:23:16 UTC - Size: 181.26 KB - 54 views |
| [2026-09-23 17:36:05] |
| John - SC Support - Posts: 48459 |
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If, by "ovn" you are meaning "Overnight", then this would be due to your Session Times settings. Refer to the following: Chart Session Times If you are referring to something else, then we need to know what you are meaning by "ovn". For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-09-23 17:41:10] |
| Kursed - Posts: 8 |
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I dont think its due to my time settings because my overnight profiles are showing for every other day but today . So it can be a time thing . Its just that all the price action from last night til now is gone . and not showing. The scale is moving but the candles arent printing and so forth |
| [2026-09-23 17:48:49] |
| John - SC Support - Posts: 48459 |
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What are the settings for your "Session Times"? What do you mean by "...my overnight profiles are showing for every other day but today."? Are you specifically looking at Volume by Price, or TPO profiles? Are you seeing the actual bar data for previous days? Can you get us an image of a chart that shows this? Follow these instructions to get us an image of a chart: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-09-23 17:56:03] |
| Kursed - Posts: 8 |
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As you can see we had mondays 9:30 profile . Then we had mondays 18:00 profile Then we had tuesdays 9;30 profile but no 18:00 profile and wednesdays 9:30 profile wont even develop. Its very choppy and gapped up In the screenshot of the es profile as you can see all of them are there; they are fully developed . No gaps. No settings have been changed. Everything is completely the same across the board. Do you think its just a data problem . My data provider is ibkr . |
| [2026-09-23 18:09:43] |
| John - SC Support - Posts: 48459 |
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You are getting your data from our Denali Exchange Data Feed for the CME Group. You are not getting it from Interactive Brokers in this case. You may be missing data for some reason. Follow the instructions at the following link to delete the data starting just before where the issue starts. You should do this in a standard bar chart and not in a TPO chart. Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-09-23 18:47:41] |
| Kursed - Posts: 8 |
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Its fixed thank you
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