Login Page - Create Account

Support Board


Date/Time: Sun, 08 Nov 2026 15:51:17 +0000



Post From: Data Gap . No OVN profile.

[2026-09-23 18:09:43]
John - SC Support - Posts: 48459
You are getting your data from our Denali Exchange Data Feed for the CME Group. You are not getting it from Interactive Brokers in this case.

You may be missing data for some reason. Follow the instructions at the following link to delete the data starting just before where the issue starts. You should do this in a standard bar chart and not in a TPO chart.
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing