Support Board
Date/Time: Sun, 06 Sep 2026 14:27:23 +0000
Issue with Flattening a Trade
View Count: 83
| [2026-09-02 23:52:22] |
| bobstone249 - Posts: 60 |
|
Hi, I experienced an issue during yesterdays S&P500 session. I placed an order around 7662.50 at 10:03. Price went up and came back at me and I foolishly killed the trade using flatten. The system then created an order shorting the bullish trend. Concerningly for me, the order also had no SL or Take Profit Orders - just a green horizontal line showing the entry point. As part of my trading process I changed the profit format on the trade window to "do not display". Had the P/L not been red I may not have checked it (at least until I'd noticed the green line and known that I did not have a live order). I know that I did not create this order as I have my system set for the trader to provide confirmations for all orders - and all that happened here was a press of the flatten button. A fellow trader experienced something similar in August 2025, I've just checked the Discord channel. Is there anything I can do to ensure the flatten button works - or should I refrain from using it? I'm just conscious that, when the market makes a significant swift move, the SL could be passed/overlooked. Thanks |
 Screenshot 2026-09-03 064639.png / V - Attached On 2026-09-02 23:47:30 UTC - Size: 88.99 KB - 28 views |
| [2026-09-03 13:47:42] |
| John - SC Support - Posts: 47793 |
|
Did you check with your broker to ensure that there was no actual trade open at that time? It sounds like there was not an actual order sent from this, so using Flatten is not an issue. What is occurring is that your Order Fills are not aligned properly. This will occur if either an order fill is missing, or if the time for when to load the order fills is set to a place in the middle of an open position - such that everything is offset by an order. Please go through the following instructions to resolve the issue: Help With Daily Profit/Loss Value For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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