Support Board
Date/Time: Thu, 13 Aug 2026 21:59:33 +0000
Cant find order with id ERROR
View Count: 33
| [2026-08-13 17:56:01] |
| User154957 - Posts: 12 |
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Hi, I just signed up with the Denali consolidated tape data feed but am now getting this error when trying to submit orders to IB. Please advise, thank you. 2026-08-13 10:41:51.349 | Interactive Brokers | Requesting Open orders. 2026-08-13 10:41:51.349 | Interactive Brokers | Sent reqAutoOpenOrders request 2026-08-13 10:41:51.552 | Interactive Brokers | Received Open orders end message. 2026-08-13 10:42:13.170 | TradeActivity files query time: 0.022990 seconds. Entries: 0. BeginDateTimeUTC: 2025-08-06 07:00:00.000. Outstanding queries: 0 2026-08-13 10:42:35.167 | Trading message from IB: Can't find order with id = 5744. Error Code: 135. ServiceOrderID: 5746. InternalOrderID: 163569. * 2026-08-13 10:42:35.167 | New order rejected - Can't find order with id = 5744. Internal Order ID: 163569. Service Order ID: 5746. Symbol: TSLA. Account: U776379 * 2026-08-13 10:42:49.932 | Interactive Brokers | Requesting Open orders. 2026-08-13 10:42:49.932 | Interactive Brokers | Sent reqAutoOpenOrders request 2026-08-13 10:42:49.934 | Interactive Brokers | Received Open orders end message. 2026-08-13 10:42:49.934 | Trading server did not acknowledge new order | Symbol: TSLA | TradeAccount: U776379 | InternalOrderID: 163567 | ServiceOrderID: 5744 | Current Status: Order Sent * 2026-08-13 10:42:49.934 | Trading server did not acknowledge new order | Symbol: TSLA | TradeAccount: U776379 | InternalOrderID: 163568 | ServiceOrderID: 5745 | Current Status: Order Sent * 2026-08-13 10:51:07.636 | Trading message from IB: Can't find order with id = 5747. Error Code: 135. ServiceOrderID: 5748. InternalOrderID: 163571. * 2026-08-13 10:51:07.636 | New order rejected - Can't find order with id = 5747. Internal Order ID: 163571. Service Order ID: 5748. Symbol: TSLA. Account: U776379 * 2026-08-13 10:51:07.735 | Trading message from IB: Can't find order with id = 5747. Error Code: 135. ServiceOrderID: 5749. InternalOrderID: 163572. * 2026-08-13 10:51:07.735 | New order rejected - Can't find order with id = 5747. Internal Order ID: 163572. Service Order ID: 5749. Symbol: TSLA. Account: U776379 * 2026-08-13 10:51:22.532 | Interactive Brokers | Requesting Open orders. 2026-08-13 10:51:22.532 | Interactive Brokers | Sent reqAutoOpenOrders request 2026-08-13 10:51:22.534 | Interactive Brokers | Received Open orders end message. 2026-08-13 10:51:22.534 | Trading server did not acknowledge new order | Symbol: TSLA | TradeAccount: U776379 | InternalOrderID: 163570 | ServiceOrderID: 5747 | Current Status: Order Sent * 2026-08-13 10:52:09.419 | Trading message from IB: Can't find order with id = 5750. Error Code: 135. ServiceOrderID: 5751. InternalOrderID: 163574. * 2026-08-13 10:52:09.419 | New order rejected - Can't find order with id = 5750. Internal Order ID: 163574. Service Order ID: 5751. Symbol: TSLA. Account: U776379 * 2026-08-13 10:52:09.517 | Trading message from IB: Can't find order with id = 5750. Error Code: 135. ServiceOrderID: 5752. InternalOrderID: 163575. * 2026-08-13 10:52:09.517 | New order rejected - Can't find order with id = 5750. Internal Order ID: 163575. Service Order ID: 5752. Symbol: TSLA. Account: U776379 * 2026-08-13 10:52:24.315 | Interactive Brokers | Requesting Open orders. 2026-08-13 10:52:24.315 | Interactive Brokers | Sent reqAutoOpenOrders request 2026-08-13 10:52:24.317 | Interactive Brokers | Received Open orders end message. 2026-08-13 10:52:24.317 | Trading server did not acknowledge new order | Symbol: TSLA | TradeAccount: U776379 | InternalOrderID: 163573 | ServiceOrderID: 5750 | Current Status: Order Sent * |
| [2026-08-13 19:44:37] |
| Sierra_Chart Engineering - Posts: 24544 |
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Refer to the information here: Interactive Brokers Symbols: More Detailed Stock Symbol Format and Denali Exchange Data Feed You need to set the Trade and Current Quote Symbol in the chart like this: TSLA-STK-SMART/NASDAQ Not totally sure that would be the right symbol to use but try it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-08-13 19:44:56
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